Vasagatan 1, Norrmalm, 101 24 Stockholm, Sweden
#58 of 194 hotels in Stockholm
Guests' ChoiceBased on 5261 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.1
Value for money
8.1
Free Wifi
8.5
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End of dialog contentReviewed: December 20, 2024
Peter
GermanyA but worn down and quite a fish smell from the restaurant
Good location close Arlanda Express and walking distance to major attractions
Stayed in December 2024
Reviewed: December 20, 2024
Fahad
United KingdomThe first night was cold and please avoid taxi in Stockholm
Hi , The staff was really helpful and kind - special thanks to Léo for the new room with good space- Thanks also to IDA And there collègues - the access to SPA 24hr Is excellent
Stayed in December 2024
Reviewed: December 20, 2024
Akin
TurkeyThe staff were extremely attentive and friendly. The hotel’s location is excellent—it is situated right next to the Central Station and is only a 10–15 minute walk to Gamla Stan. Strongly recommended.
Stayed in December 2024
Reviewed: December 19, 2024
Amanda
United KingdomThat you had to pay extra to use the pool
Perfect location , lovely clean rooms
Stayed in December 2024
Reviewed: December 19, 2024
Fani
GreecePerfect location, clean and comfortable room, and outstanding service. Highly recommend for a great stay in Stockholm!
Stayed in December 2024
Reviewed: December 17, 2024
Zuzanna
United KingdomNothing in my opinion - we loved it all
Our room was very beautiful which made our visit to Stockholm even better, it felt very relaxing! Everything was kept super clean aswell and staff were very welcoming and friendly especially when we asked for some restaurant recommendations as we were interested in what a local would suggest! We will definetly be back!
Stayed in December 2024
Reviewed: December 17, 2024
Aaron
United Arab EmiratesStaff are amazing super friendly and helpful.
Stayed in December 2024
Reviewed: December 17, 2024
Loredana
United KingdomBreakfast is very expensive.
The room were cleaned very well and they payed attention to detailes,very nice toiletries,I specifically liked when the cleaner also arranged the plush in the bed,in a sleeping space.
Stayed in December 2024
Reviewed: December 17, 2024
Justina
LithuaniaWe had booked a family room, and even though we arrived late in the evening, the room was not ready. At the lobby was very unpleasant smell from the restaurant next door.
Breakfast is very good. Convenient location in the city, right next to the Arlanda Express stop.
Stayed in December 2024
Reviewed: December 16, 2024
Linda
United Arab EmiratesIt was a bit dim in the bathroom. Not ideal for make up.
Fantastic location right beside the train station (and the airport train). Had a bit of a struggle with the room - we booked a City View and the first room they gave us looked into someone’s office and a roof so no view at all but was changed when we asked. Small but comfortable room. Only thing we hate is the tiny European duvets that make you feel like the bed has been short sheeted! Coffee shop and fish restaurant in the lobby.
Stayed in December 2024
Reviewed: December 16, 2024
John
SwitzerlandStaff very helpful , room comfortable , location optimal
Stayed in December 2024
Reviewed: December 16, 2024
Tony
United KingdomUncomfortable beds and regulator on the heating.
The comfortable sofas with wall to ceiling glass views in the lounge bar downstair, the high level bar upstairs, the sumptuous breakfasts, the excellent location in the centre.
Stayed in December 2024
Reviewed: December 15, 2024
Daniel
United KingdomNothing, great value for money, great location.
The colleagues were all so helpful and professional. A credit to the organisation.
Stayed in December 2024
Reviewed: December 15, 2024
Krista
LatviaOur TV was turned off without the reason and there was a weird smell at the lobby in the evenings🙃
Location was perfect!
Stayed in December 2024
Reviewed: December 15, 2024
John
IrelandNothing
Its location next to the central train station was perfect
Stayed in December 2024
Reviewed: December 14, 2024
Conor
Irelandpaid for deluxe room with 1 large bed room was 2 beds that had to be joined together
staff were very friendly and accommodating
Stayed in October 2024
Reviewed: December 13, 2024
Baris
Turkeysuper nice and high quality
Stayed in December 2024
Reviewed: December 13, 2024
Briallen
AustraliaQueues at reception for checking in and out were long,
Very well located next to central train station, and close to restaurants and shops. Downstairs bar was a lovely area for people watching. Could walk to Christmas market
Stayed in December 2024
Reviewed: December 11, 2024
Ivona
SpainWe had some issues with the shower but they managed to fix it when we asked for it. So that’s very much appreciated. You do hear the music from the rooftop bar if you are staying at a higher floor and in general, not great sound proofed. You hear people very easily, even when they cough.
Great location, nice staff and very comfortable beds! Clean and honestly, we had a good stay! We would for sure come back!
Stayed in December 2024
Reviewed: December 11, 2024
Dragana
SerbiaThe room service menu could be more varied instead of containing only fast food. The windows do not open in the entire hotel, so there was a lack of fresh air.
The location is perfect, close to everything you need. The staff were friendly, helpful, and always available to answer any questions. It was a bit cold in the room, but the staff promptly brought a heater upon my request.
Stayed in December 2024
Reviewed: December 10, 2024
Keith
United KingdomI was disappointed that the use of the pool wasn't included within the price of the room and there was no drawer / cupboard space for clothing otherwise I loved the hotel
The ambience and location. The breakfasts and the staff
Stayed in December 2024
Reviewed: December 10, 2024
Kevin
United KingdomNothing!
Breakfast was amazing. Staff were great. Hotel room was very comfortable.
Stayed in December 2024
Reviewed: December 10, 2024
Andy
United KingdomNothing, the stay was perfect and exactly what we wanted.
Great location with both travel into the city really easy, but travel to the airport right on the doorstep as well. Great staff, really clean and the services were fantastic
Stayed in December 2024
Reviewed: December 9, 2024
Viljo
EstoniaThe airconditioning was super loud during the night. The bathtub was too small for an adult
Location, clean rooms, good breakfast, great bar
Stayed in December 2024
Reviewed: December 8, 2024
Nigel
FranceIt is still quite corporate in feeling and attitude. Prices at bars are too high. "Closet" space was idiotic, with minimal place to hang anything. Not enough elevators for so many guests (especially on a weekend!), for a hotel of this size in such a central location.
For a big chain hotel, there was still a small degree of personalisation. Bar on the top floor was lovely, as was lobby. Location beside main train station was excellent. Bathrooms particularly well thought through. Automated self check-out on screens where you could also split the bill was added bonus.
Stayed in October 2024
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