Södra Hamngatan 59, Centrum, 401 24 Gothenburg, Sweden
#10 of 79 hotels in Gothenburg
Guests' ChoiceBased on 2734 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
9.0
Staff
9.1
Value for money
8.6
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 11, 2025
Dushyant
United KingdomThe rooms weren't great or worth for Executive suite
Location, Cleanliness
Stayed in April 2025
Reviewed: April 9, 2025
Agnieszka
United KingdomI wish the receptionist when I arrived in the late evening was more lively and more informative
Location, comfortable rooms
Stayed in February 2025
Reviewed: April 9, 2025
Christopher
United KingdomFirm booking times for the Spa
Great location impressive facilities
Stayed in April 2025
Reviewed: April 4, 2025
Margie
New ZealandNothing, really great stay.
Superb breakfast, so many options. Very comfortable room, super comfy bed. Awesome shower and bathroom. Very friendly reception staff. Really great experience.
Stayed in April 2025
Reviewed: April 2, 2025
Joanna
United KingdomAn absolutely fabulous hotel.....Great location opposite the central station, lovely room, amazing breakfast, friendly staff, very cool nordiic restaurant on site at Noot with delicious set menu and really nice touches such as free tea and biscuits in the atrium. There is nothing to fault this hotel. Everything was superb
Stayed in April 2025
Reviewed: March 30, 2025
Natalie
United KingdomThe hotel was really impressive, we ate at the restaurant which was also very good and a nice atmosphere
Stayed in February 2025
Reviewed: March 30, 2025
Gemma
United KingdomThe amazing spa and great breakfast!
Stayed in January 2025
Reviewed: March 29, 2025
Tanya
SwedenView, that they made the sofa into a bed, before asking us if it would be necessary.
Good, clean, very comfortable, beds and bathroom amazing, staff friendly and breakfast great! Location very central and convenient.
Stayed in March 2025
Reviewed: March 29, 2025
Sylvain
United KingdomNothing
I liked absolutely everything about this hotel. I loved it.
Stayed in March 2025
Reviewed: March 29, 2025
Roya
United Kingdom👍
👍
Stayed in March 2025
Reviewed: March 29, 2025
Greg
United KingdomA brilliant hotel. Staying here enhanced my trip to Gothenburg. The impressive atrium added to the atmosphere of the hotel. The staff were very friendly, the room was exceptional, and the breakfast was delicious. I would highly recommend this hotel to anyone wanting a wonderful stay in Gothenburg.
Stayed in February 2025
Reviewed: March 26, 2025
Rob
NetherlandsNothing, it's a very good hotel.
Very good hotel in the center of Gothenburg. Comfortable, clean and quiet rooms, and excellent breakfast and a good loungeroom with a well assorted bar. Friendly and helpful staff. We would love to come back here.
Stayed in March 2025
Reviewed: March 19, 2025
Nicola
United Kingdomthere were no tea and coffee in my room, I did however take some tea bags from the breakfast bar for a hot drink in the evening
The location, room and breakfast all met my needs. The choice at breakfast is impressive and was very good.
Stayed in March 2025
Reviewed: March 19, 2025
Sigrid
SwedenBeds were a bit soft. Odd that breakfast wasn’t included.
Centrally located and nice rooms. Staff very helpful.
Stayed in March 2025
Reviewed: March 18, 2025
Audrey
IrelandProbably the fact that I got caught in the revolving doors when the roof feel down and the exploding noise and shock, no member of staff came to my aid or showed any concern for my wellbeing…when my wife queried the reaction the reply was “we were in shock “
Excellent location
Stayed in March 2025
Reviewed: March 17, 2025
Natasja
United KingdomEverything was fantastic
The room was really lovely. Spacious and comfortable, with everything you'd need in the bathroom. The breakfast buffet was absolutely fantastic. There was a huge selection and the room we ate in was very spacious. The location was just a few minutes walk from the bus station and all the shops.
Stayed in March 2025
Reviewed: March 17, 2025
Ruth
United KingdomSpacious, clean, modern.
Stayed in February 2025
Reviewed: March 15, 2025
Margaret
United KingdomThis is purely personal taste: the room was too hot overnight. There were no windows we could open and the AC was ‘set’ to a minimum of 21 degrees 21.
So central: close to train station, bus station, trams and shops, cafes and restaurants. We enjoyed a spacious room which was cleaned to an exceptionally high standard. The Housekeeping Team is to be congratulated! The daily room servicing was superb. The bar area is pleasant and welcoming.
Stayed in March 2025
Reviewed: March 11, 2025
Petulia
United KingdomThe hotel was lovely, staff are pleaseant and lovely decor,
Stayed in March 2025
Reviewed: March 11, 2025
Satish
IndiaWe got a room facing inside. As a result, there's no daylight in the rooms. There is no privacy. We had to keep the curtains drawn all the time. It was also noisy with the restaurant chatter echoing inside the property.
1. Great location. We came in from Norway and just walked out of the station across the road to the lobby. 2. The bed was very comfortable. 3. The Hot Chocolate they provided was very tasty. 4. Breakfast spread was huge. It also gets crowded, so plan accordingly. 5. The check-in staff was helpful and friendly 6. The gym is well equipped. It helps that it has 24-hour access. It has all the equipment and also a lot of trainers who are around. 7. All transport around the city is easily accessible from outside the hotel. It's the main junction stop in Gothenburg.
Stayed in December 2024
Reviewed: March 8, 2025
Gabriella
NorwayGood selection at breakfast. The spa was amazing and the easy access through the spa was such a plus. The suite was spacious and the beds were so comfortable. Good location in terms of shipping and dining.
Stayed in February 2025
Reviewed: March 6, 2025
David
AustraliaWhilst the breakfast was lovely each day the scrambled eggs and bacon were cold. This was despite going early or late on different days.
Excellent location friendly and helpful staff
Stayed in March 2025
Reviewed: March 4, 2025
Katie
United KingdomEverything, the bar area is particularly lovely and the beds sooo comfy.
Stayed in March 2025
Reviewed: March 4, 2025
Kelly
United KingdomLovely hotel.
Stayed in March 2025
Guadalajara, Mexico
Telč, Czech Republic
Paris, France
Hoi An, Vietnam
Ngapali, Myanmar
Gallinna, Sri Lanka
Paris, France
Krakow, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content