Pilgatan 33, 721 30 Västerås, Sweden
#24 of 35 hotels in Västerås
Guests' ChoiceBased on 51 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
7.8
Facilities
8.1
Staff
8.6
Value for money
7.6
Free Wifi
9.2
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Showing 1 - 25
Reviewed: December 31, 2024
Kaili
EstoniaU need to book pool before u can use it. When we arrived there was no more pool and sauna time left on that evening
Dog friendly and good breakfast
Stayed in December 2024
Reviewed: July 10, 2024
Adventure
AustraliaThe family room is quite small with very little room for luggage of four ppl, and there isnt a lot of hanging space in the bathroom for towels, etc. however you only really sleep there as the rest of the facilities are great and our kids absolutely loved the fold out bunk beds!
Great family hotel, it has a table tennis, gaming console and movie room, as well as a play room for the youngest, They have a small pool maybe 5x8m that you can book for an hour at a time. Our kids had great fun in there, plus an amazing breakfast buffe with hot and cold options, as well as a special kids table with Swedish pancakes! There is a good little gym to for adults if you get the time.
Stayed in July 2024
Reviewed: April 10, 2024
Susanna
Swedena bit late check-in and the soap/schampoo in the room felt a little cheap.
Location good, very nice with free parking, breakfast had a good selection and the overall was ambience nice! Extra plus for kids room, not cold in the room & swimming pool available.
Stayed in April 2024
Reviewed: March 16, 2024
Caroline
United KingdomWe were unable to use the pool and sauna facilities because they were already fully booked up. You can only book a time slot when you have checked in and because of the school holidays we were too late at 3:30pm when we tried to select times for the day of arrival and of departure.
The hotel was modern, comfortable, clean and the reception team were very welcoming and knowledgeable. The breakfast was a great spread and I enjoyed everything that I tried. My son who chooses a vegan diet also had plenty of options.
Stayed in March 2024
Reviewed: January 18, 2024
Taiza
SwedenVery good breakfast with nice vegan options. A special fridge with cheese, milk, yogurt, and other vegan items. Also, it's possible to request vegan pancakes in the kitchen. For kids, there is small playroom at the lobby.
Stayed in December 2023
Reviewed: August 27, 2023
Sundeep
SwedenLocation not close to station. Breakfast was not refilled. Staff members took out the things that got finished mid way. There is a booking needed for breakfast but what’s the point. No one checks, everyone comes at different time the Booked and doesn’t leave.
Room weee clean. Decor was nice.
Stayed in August 2023
Reviewed: July 24, 2023
Veronica
SwedenThe fact that booking room cleaning was not straight forward, my booking did not go through the hotel system even when I got a confirmation message. Hotel then fixed this after I called them.
Stayed in July 2023
Reviewed: May 4, 2023
Claire
SwedenLack of fridge in room View over building site
Super comfortable beds Nice breakfast
Stayed in April 2023
Reviewed: October 2, 2022
Steffen
GermanyRoom cleaning has to apply one day in advance. Coffee during the work week remind me my student time: fresh coffee from yesterday. Breakfast without any fish.
Staff is very friendly and helpful but limited by the policy's from Scandic Hotel group.
Stayed in September 2022
Reviewed: August 4, 2022
Alison
SwedenRoom is not quiet.
The staff are great! And the kitchen staff make the best buffé.
Stayed in August 2022
Reviewed: January 29, 2025
Rouba
SwedenThe bed. Was not enough comfortable for 2 persons. When on person move the other person will move as well it was not a wooden bed.
Location and service
Stayed in January 2025
Reviewed: September 8, 2024
Maria
EcuadorThe lady in charge of front desk was extremely rude and even gave me the perception of racist. The way she a dressed my son and my husband was rude and Arrogant. She has black thick glasses.
Stayed in August 2024
Reviewed: May 6, 2024
Conny
EstoniaThe breakfast! Area where the food was was very dark somewhat difficult to read "labels" so one would know what was on the table. No coffee selection. The bacon was not fried, it was "cremated".
Clean room and comfortable beds
Stayed in May 2024
Reviewed: January 27, 2024
Promi
SwedenClose to work and the breakfast fast good!
Stayed in January 2024
Reviewed: January 24, 2024
Jamal
SwedenThe bed drifters apart while we were sleeping. The toilet smelled really bad in the room, we had to go down to the main floor to use another bathroom.
Restaurant, service
Stayed in December 2023
Reviewed: October 25, 2023
Azadeh
Canadaadd hot milk to the menu ;)
very good breakfast, we enjoyed it a lot
Stayed in September 2023
Reviewed: July 30, 2023
Frida
New ZealandPizzas was a bit boring but staff were amazing
Breakfast, staff, room
Stayed in July 2023
Reviewed: July 22, 2023
Alexandra
SwedenSmall and dirty dressing room and pool. One family with two kids occupies the whole space so difficult also to feel that there’s room for More people. Maybe a booking system? Breakfast was great. Dinner not so much unfortunately. My daughter could hardly chew the chicken nuggets which were cold and rubbery. Cold fries. My meat was also very hard to chew and I fought long and hard. But staff was friendly, and place was cozy
Focus on families. Nice rooms. Cozy foajé.
Stayed in July 2023
Reviewed: July 5, 2023
Farida
SwedenVery rude staff, unclean, cold, no extra blanket, the beds were not made. Too dirty everything, stains overall including toilet & shower. The room smells bad and freezing. They didn’t serve enough blanket for three of us. Luckily we got our bed with us and went to our caravan, picked blanket of our own.
Very rude staff, no service at all.
Stayed in June 2023
Reviewed: March 23, 2023
Agnes
SwedenRoom and bathroom were not worthy for that price which I paid. Not happy with the room even did not had side tables with bed
Stayed in March 2023
Reviewed: October 31, 2022
Vasiliki
SwedenIndustrial location with no view and really small pool.
Friendly and helpful ladies in reception, amazing decoration all over the place, kids friendly hotel and a really good breakfast.
Stayed in October 2022
Reviewed: August 25, 2022
Richard
SwedenThe reception staff were not service minded and the network was so bad that I couldn't have my scheduled online meetings
Great breakfast!
Stayed in August 2022
Reviewed: May 19, 2022
Tommy
NetherlandsRestaurant. 75% of the menu was not available and the Salmon was not good.
Location
Stayed in May 2022
Reviewed: January 15, 2025
Marina
SwedenThere are no comments available for this review
Stayed in December 2024
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