There was no elevator and we had a lot of luggage which resulted in several walks up the stairs with heavy bags and suitcases. There are also stairs at the entrance of the hotel. At breakfast, there were no chicken or vegetarian options for meat and sausages. Only pork. Also, not really worth mentioning, but the playlist consisted of pop songs from a decade or longer back, felt a bit out of place :)

We were actually desperately looking for a hotel very last minute, and were surprised by hotel Vanilla. Its overall atmosphere is really warm and cozy. I think we had one of the smaller rooms but it was still very well decorated and felt luxurious. The bed was amazing and the bathroom really nice with a heated floor. The included breakfast was really good and we were able to check in earlier than stated. Of course the location may be the best aspect as it is right in the middle of the city centre in a quiet street. The hotel is really nicely decorated. I don’t think the pictures on here do it justice.

Stayed in January 2024

We had two big windows and the curtains didn’t fit so a fair bit of light got let through the window

Friendly staff, great location, clean rooms. Nothing too much trouble.

Stayed in December 2023

Great location, very comfortable beds

Stayed in December 2023

Reception staff didn’t said much when we checked in. We had to ask additionally about where the breakfast is served, do we have a place where we can leave our luggage, and no one told us about the lounge area on the first floor where you can play board games. Also, when we checked out, we left our room key cards on the reception, and the guy just told us “bye”. Nothing about how was your stay, have a safe trip, and other questions reception staff usually asks during check out.

The location is definitely the biggest plus of the hotel. The room was clean, spacious and the bed was very comfortable. Since we were here only for one night, we can’t rate food options and different breakfast choices every day, but for that one morning, we had nice breakfast and various choice.

Stayed in November 2023

The overall experience was brilliant thanks

Stayed in November 2023

Poor wifi

Location, facilities

Stayed in November 2023

Good breakfast, cozy.

Stayed in October 2023

only a small thing - a little bit more light in the breakfast area would be good, especially during winter mornings when it still is rather dark or rainy and cloudy outside....

the hotel is located smack in the middle of the old town - you can reach everthing easily by foot or by public transport - but in a small and quiet street, hence very nice to relax after having spend a day about town the hotel is rather small although larger than expected since two old buildings have been combined, the feeling being in there is quite cosy, comfy when walking around the hotel floors and sitting in the lounge area or at breakfast (if you are up early)- nothing like in bigger chain store/hotels the breakfast is really nice - lots of things to choose from for every taste, the arrangement of the buffet is more then welcoming - real earthen ware, no plastics, nice plates, different warm choices, beverages hot and cold, milk and non-milk, fresh fruits and bread .... In summer times you could even sit in the court yard and enjoy your breakkie

Stayed in November 2023

The room was a bit small. Got a room with a double bed, but had I not been alone it wouldn't have been that comfortable. Facilities in the bathroom are bit old. All rooms are on first (or second) floor with no elevator. I was traveling light, so not an issue for me, but if you have heavy luggage it may be of concern.

The location is absolutely perfect, with all the main spots in the city reachable by foot. Outstanding continental breakfast offer, with excellent choice and quality (loved the fresh pastries). Overall very nice atmosphere.

Stayed in October 2023

Early checkout, 11 am. Twin room is quite small. But i will come back again.

Very clean, staff are very kind and helpful. Good location walking distance to the mall. And central station.

Stayed in October 2023

Hot water wasn't very warm, that was the only weak point we got

Location was great, very good breakfast and nice rooms 🙂

Stayed in October 2023

My only issue was that I was woken up on my last day at 7. 40am by very loud drilling and banging..

The hotel was located very central so was very easy to get around. The hotel was very clean, comfortable and the breakfast included was outstanding..

Stayed in October 2023

- Exposure to noise from neighbour guests. - The duvet underneath the cover needs to be cleaned once in a while... - Breakfast does not have a machine to prepare fresh coffee... the only coffee available is from a big container.

Cozy hotel very centrally located, friendly staff.

Stayed in October 2023

none

ideally located, nice room with large shower. Wide choice at breakfast

Stayed in October 2023

Nothing

A lovely hotel in a very central location. Very nice , comfortable rooms. Nice bathroom with underfloor heating. Good, big bed. Very close to everything.

Stayed in October 2023

I don't think there is a lift / elevator

almost everything, even the car park - since there was one (very tight entrance) and in city centre excellent breakfast and coffee also available in room

Stayed in October 2023

There was no lift

Clean room, Good quality of toiletries, Fresh breakfast, Hot coffee, Very nicely renovated hotel

Stayed in October 2023

Nice staff and good breakfast.

Stayed in September 2023

An armchair in the room would have been nice.

Breakfast was good, location super and staff was helpful.

Stayed in October 2023

No lift, and unfortunately our room had a faulty window that would not close resulting in a lot of street noise.

Very clean, conveniently located comfortable boutique hotel that had excellent staff and a very nice breakfast.

Stayed in September 2023

The walls were thin and I a had noisy neighbour!

Very clear room, old building but nicely renovated. Large bathroom for a single room! Breakfast was fresh and suitable for those who are lactose intolerance. Hot coffee!

Stayed in September 2023

Very uncomfortable bed

Location. Clean. Friendly staff

Stayed in September 2023

No elevator, but my room is 2nd floor. It is ok. Street around hotel is old style ,it is difficult to move the luggage.

Location is very good. Room is beautiful. Bathroom is good,the floor has heater so it warm,so feel good. Breakfast is many food and delicious.

Stayed in September 2023

The location, the staff, the design of the hotel.

Stayed in September 2023

There is no elevator. I had a large suitcase which made it difficult to carry it up the stairs.

Good location, conveniently located in the city center, close to many shops and not far from Gothenburg Central Station. I arrived at the hotel at 1 p.m. and the staff allowed me to check in. In fact, I had to check in at 3 p.m. I was very impressed.

Stayed in September 2023