16 Upper Cross Street, Chinatown, 058331 Singapore, Singapore
#373 of 491 hotels in Singapore
Guests' ChoiceBased on 786 hostel reviews
6.6Cleanliness
6.5
Comfort
6.5
Location
8.9
Facilities
6.8
Staff
7.6
Value for money
7.0
Free Wifi
9.0
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End of dialog contentReviewed: April 30, 2023
Latimour
AustraliaNot clean, bathroom, Kitchen, upstairs outdoor areas.
Admin girl (Malay), she is the best, well-coming, setting things. Location
Stayed in April 2023
Reviewed: April 25, 2023
Vo
VietnamCheck-in procedure is complicated.
Convenient place.
Stayed in April 2023
Reviewed: April 8, 2023
Katherine
Irelandbathrooms could of had more toilet paper handier
good location
Stayed in April 2023
Reviewed: March 29, 2023
Sudha
Abkhazia, GeorgiaFriendly staff and location
Stayed in January 2023
Reviewed: March 24, 2023
Kris
MalaysiaCan't help it for this one - it's an old building so naturally there's a old building smell as well as humidity smell However for me I could ignore it as I was too busy touristing in the day and just needed a comfortable bed to knock out in
Absolutely loved the facilities available it was enough for me; the staff were really accomodating as well! Shout-out to the young Malay guy and the Malay lady (I forgot their names T-T), they were really friendly and made me feel at home!
Stayed in March 2023
Reviewed: March 21, 2023
Nathan
PhilippinesSocial atmosphere was not that good. Sound proofing could be better.
The key system is very convenient especially if you’re self checking-in or out and about at late hours. Good value for the price.
Stayed in March 2023
Reviewed: March 2, 2023
Kale
United StatesThe whole situation was a little weird with barely any actual contact with the staff. Also the guys in my room were very much not expecting me and we had to rearrange some things.
Very detailed communication
Stayed in March 2023
Reviewed: March 2, 2023
Pierre
United StatesThey have implemented an annoying system to enter the premises and your room: you have to download an App, fill in a lot of info (it's time consuming) and eventually they'll send you the digital keys that you have to use all the time. Sounds amazing but in reality it's a pain in the neck! You'll have to carry your phone everywhere you go otherwise you won't be able to re-enter your room, which is annoying, you can never leave it in the room charging. One day, at 5am, during a short trip to the bathroom, the key stops working, and I have to patiently reset the system, receive new passwords and wait to re-enter the room. Unbearable. Alternatively you can memorize the different key codes, which I have no patience for. The receptionist leaves the facilities at 9pm, after that you're on your own. Also cleaning should be improved, for instance in my room (private), the floor beneath the bed was filthy.
The location is good, very close to the subway system. Internet works well and the staff is relatively helpful
Stayed in March 2023
Reviewed: March 1, 2023
Vinesudarman
IndonesiaHostel not clean as before,
The area is Convienence
Stayed in February 2023
Reviewed: February 10, 2023
Suthasinee
Australiatoilet should be improve and the room should be more ventilate.
kitchen is really good.
Stayed in February 2023
Reviewed: January 5, 2023
Zofia
Polandno lift, not really common and social hostel
Nice spot, next to the main attractions,
Stayed in December 2022
Reviewed: December 28, 2022
Anais
FranceBathroom. Need more lights and something to put your toiletries No space for the big suitcases
Staff is great and perfect location ! You can walk to every sightseeing
Stayed in December 2022
Reviewed: December 19, 2022
Ólafur
IcelandOne toilet was smelly.
Stayed in November 2022
Reviewed: December 12, 2022
Nantawan
ThailandThe lockers that I got can't lock and the water flow in the bathroom is too slow.
The man staff at the front desk is good to suggestions and willing to help
Stayed in December 2022
Reviewed: December 12, 2022
Audrey
MalaysiaPrefer if they can clean the room more thoroughly. There is stains on the sheets and dusts on the fan. There's even a single nail clipping on the side table of the bed from previous user. Also cleaner toilet and more shower slipper would be great.
How easy it is to check in and entry. Using the Goki app is an amazing idea because we don't need to carry keys and my friend and I can go our separate ways without having to worry about being locked out.
Stayed in December 2022
Reviewed: December 10, 2022
Georgios
GreeceWalls not so soundproof.You can hear everyone talking,walking,showering,and back.All can hear you,too.No towels in the room.Kitchen is not so clean. Dishes table.Common areas needs more attention in general.
Right in the centre of Chinatown,easy access from the airport via metro station,really nice Chinese restaurants on the doorstep of the hotel,10min walking to Marina Bay. The cheapest and closest to centre choice you have in Singapore. The staff was really accommodating.Shower and bath was good.
Stayed in December 2022
Reviewed: December 1, 2022
Shay
AustraliaGreat location. I was able to walk to the Merlion Park and Gardens by the Bay quite easily. Also an MRT station right across the road if you’d prefer that. Plenty of food around the area and great souvenir shops. Staff were great
Stayed in November 2022
Reviewed: November 21, 2022
Jordan
MalaysiaI wasn't expecting that there would be no towels available for the hostel, so going to find it early in the morning was a bit of a chore. But I'll be more wary of that fact from now on.
The hostel and its rooms were accessible and cosy and the shared bathrooms were quite clean. Getting there was fairly easy and I found the location very convenient for mrt access. Getting back late was also not a problem since everything is phone signal operated. Baggage storage on check out day was also safe and adequate, so I could spend the rest of the day out and pick up my things just before my bus back.
Stayed in October 2022
Reviewed: November 14, 2022
Sherilyn
Philippinesprobably free towels would be good in the future
staff are friendly and the location is good
Stayed in November 2022
Reviewed: November 3, 2022
Aidan
CambodiaThe bathrooms, especially the showers, could have been cleaner. There was only one sink in the shared bathroom, which was not enough for the number of guests.
The check-in process was super easy and efficient. The woman at the front desk was very friendly. She was the best! The location is good - walking distance to the MRT and to big attractions. I appreciated the charger and little shelf next to the bed. These small things make a big difference.
Stayed in October 2022
Reviewed: October 28, 2022
Abby
United Kingdomextremely expensive for the size of the room but understandable given the cost comparing to other options in Singapore
great location in china town opposites the train station so very convenient to get around.
Stayed in October 2022
Reviewed: October 25, 2022
Anakuliahana
IndonesiaNo elevator. But its not such a big problem.
Very close to center of the town, only few minutes away from mrt station. Very safe. Free luggage storage on the day after check out.
Stayed in October 2022
Reviewed: October 21, 2022
Christine
Canadavery small kitchen. no common area
location in Chinatown. room simple but very clean. the app for self-check in very useful. staff at the reception help us book and confirm a taxi for 4am.
Stayed in October 2022
Reviewed: October 17, 2022
Nicky
Netherlandsslept in a different dorm each night. public transport card stolen from my bed
locatie
Stayed in October 2022
Reviewed: October 15, 2022
Ashleigh
United Kingdomvery friendly reception staff and good location.
Stayed in October 2022
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