Pool closing hours - 7:00 pm is too early in Singapore's 30+ temperatures and high humidity. More shade unbrellas would be appreciated.

Excellent location; close to Raffles, near 4 Metro lines. Friendly and helpful staff. Excellent breakfast, with plenty of variety of food and styles. Very good swimming pool. Executive Club lounge good food, great drinks, including cocktails. Lovely, helpful staff.

Stayed in September 2023

Great location and very clean

Stayed in September 2023

Nothing

Big room, clean, close to shops and restaurants

Stayed in September 2023

Hotel did not service alcohol in the restaurant and bar area, only in the room at an astronomical price. No options for early checkin.

Very clean and neat. Rooms are a good size. Location to most tourists activities were near. Good restaurants all around the hotel.

Stayed in September 2023

WiFi poor, would have preferred a room with more interesting views

Aircon

Stayed in September 2023

Breakfast seemed pricey so we got food across the road at Raffles

Excellent location, provided free room upgrade, clean room with a great view of city

Stayed in July 2023

The hotel itself was absolutely lovely but as a solo older female traveller I like to ensure I am back to my accommodation at a reasonable time and because I don't want to just be in my room I like a bar where I can sit down and have a drink and recap on my day. I had dinner in the Mosaic Restaurant and they only offered wine.

The morning breakfast was great. I also loved the coffee shop situated in the lobby.

Stayed in September 2023

Very central location. Right across from Raffles City Mall which had excellent food choices, shopping and metro access.

Stayed in September 2023

Information like Facilities like hairdressers & spa not easily accessible. Should have more paper information available in request!!! Stop QR code for us over 50year olds!!

Location Fabulous 9/10 Staff like Victor, Waran, Syafiq, Aqeem very good. Cleaner Emily also very good!!! Breakfast 5/10 not enough local food like fried noodles, curry. Nasi lemak not up to standard. Checkout Swissotel breakfast!!

Stayed in September 2023

Nothing

Location, friendly staff executive lounge

Stayed in September 2023

No hotel lobby bar

Good location near Raffles hotel and shopping plaza

Stayed in July 2023

We were too close to the lift and they are very noisy when going up and down. Limited choice of coffee, tea in the room. Fridge was empty.. I think for that price we could have some free drinks available.

We were there for the F1 Grand Prix so very convenient to get into the Circuit. 5mins walking distance. Breakfast was good and a lot of choice, refilled all the time. Nice team. Big bedroom very spacious with a big bath room and mattress was good to rest. Room service for quick dinner before going out to the Race was super quick and food was good.

Stayed in September 2023

The room lacked small but noticeable things, that a four star hotel should have. No cutlery and plates, etc.

Room, location and staff were very good and accomodating.

Stayed in September 2023

soulless, institutional ambience, lobby area more like a hospital than a hotel.

well placed and I was given an upgrade to a room with a fine view

Stayed in September 2023

Good location, close to the MRT metro station and to main touristic attractions. Nice room with open bathroom. Very hostile personnel. Great choice for good price.

Stayed in September 2023

There’s no bar or even mini bar. This wasn’t advertised before

Great staff rooms are outstanding

Stayed in September 2023

Had a twin share with my son. The bathroom wasn’t very private as no door. The corridor smelt a bit smoky.

Great location. Good aircon. Friendly staff. They let me check in early. Pool was great.

Stayed in September 2023

Can’t think of anything

The highlight for me was the pool and the gym. The room was spacious and clean.

Stayed in September 2023

Location.

Well maintained.

Stayed in September 2023

Pool closed at 7pm. After a busy day in meetings a 8 to 9pm swim would have been lovely. Second...bar at pool closed always.

Everything except.....pool hours

Stayed in September 2023

Restaurant and buffet breakfast was expensive.

Room was nice and the hotel was close to sights

Stayed in September 2023

Everything perfect

Everything really perfect - wonderful beds to sleep in. Great rooftop bar for sunset 🤩

Stayed in September 2023

N\A

Great location - rooms are massive and very clean

Stayed in September 2023

Fantastic location close to everything. Great hotel with all facilities being very nice. Loved the bathroom and shower. Breakfast was a large buffet with everything you would want. walking distance to river bars and countless malls. Multiple hawker food courts just opposite the hotel

Stayed in July 2023

Great location, right next to Chijmes and the Raffles hotel. We’re given a room with an amazing view from the bedroom and bathroom.

Stayed in August 2023