76 Bras Basah Road, City Hall, 189558 Singapore, Singapore
#106 of 490 hotels in Singapore
Guests' ChoiceBased on 5973 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
8.7
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 24 August 2023
Francisca
AustraliaThe hotel is well located, a walking distance from big attractions.
Stayed in August 2023
Reviewed: 23 August 2023
Marianne
AustraliaNo breakfast included in the price despite being a genius member. No mini bar and no ability to charge meals to the room account.
Proximity to office and leisure activities. Flexibility with checkout time.
Stayed in August 2023
Reviewed: 23 August 2023
Michael
MalaysiaPOV (from wife): location superb! asked for two single beds room since i was going with bestie, not available thus we got free upgrade to premier room at premier wing! the bed is comfy, and rooms always clean after daily room service. we sleep well, water heater works well and water pressure reasonable, walking distant to CHIJMES and Raffles City shopping malls. Love everything about this hotel, I have stayed here in 2015, after many years decided to revisit, it did not left me disappointed, they have maintain it so well, not run down at all.
Stayed in August 2023
Reviewed: 23 August 2023
Andrew
Australiarooms were lovely. apprecited the luggage storage.
Stayed in August 2023
Reviewed: 23 August 2023
Katie
United KingdomThe wifi was for the most part great but tended to throw me off when in the lobby an booking taxis, also unfortunate the pool doesnt get the sun for too long.
The whole hotel felt very luxurious, the room was wonderful a great size and very comfortable. Location was good, we got a 5 minute taxi into the Marina Bay area but it is walkable. Right beside Raffles which is good to get a Singapore Sling. The pool was lovely as well however it only got sun for a few hours until lunch time then the sun went behind the hotel.
Stayed in August 2023
Reviewed: 23 August 2023
Oanh
AustraliaGreat location, close to shop, bars & restaurants. Also clise to MRT.
Stayed in August 2023
Reviewed: 22 August 2023
Ann
New ZealandAircon in room
Aircon very noisy and not could not get the temperature below 25
Stayed in August 2023
Reviewed: 22 August 2023
Georgia
United KingdomWe booked this hotel for the start of our honeymoon and we are so happy we decided to stay here. We had a stunning view of Singapore from our bedroom window! The room was amazing. It was incredibly clean, modern and spacious. We even had a shower and bath! The staff were great and even let us check in early.
Stayed in August 2023
Reviewed: 22 August 2023
Gilbert
PhilippinesLocation is nice, room quite nice too. Room service was prompt and very efficient.
Stayed in August 2023
Reviewed: 22 August 2023
Eva
AustriaThe breakfast in the hotel is expensive and mediocre quality.
Good location to explore Singapore. Big clean rooms.
Stayed in August 2023
Reviewed: 22 August 2023
Carol
AustraliaGreat stop over on the way home from London. 12 midday check out is perfect after travelling.
Stayed in July 2023
Reviewed: 22 August 2023
Claire
AustraliaNo bar in the hotel. Would have been nice to have been able to have a drink at the hotel. No mini bar. No face washers. Concierge staff did not know the timings of openings of major attractions.
Loved the size of the room . Great location.
Stayed in August 2023
Reviewed: 21 August 2023
Sharon
United KingdomAll good
Great location great facilities yes it’s pricey but you get a 4 star service for sure.
Stayed in August 2023
Reviewed: 20 August 2023
Marcel
NetherlandsLocation is great
Stayed in July 2023
Reviewed: 20 August 2023
Daniel
United KingdomThe management tried to palm us off with 3 double rooms by saying that they were fully booked. (A swift request to see the manager duly resulted in this being sorted), even though we had booked 2 doubles and a twin with a cot (as it was brother and sister staying in this room). We had booked these 9 MONTHS prior to our arrival and had a confirmation email confirming this.
Great position, close to raffles, marina bay, singapre flyer, and numerous bars and shopping malls. All you can eat breakfast is to die for. At $41 singapore dollars (£30) per person, it does sound expensive, but there was everything you could wish for (in unlimited quantity).....and in both Asian and English cuisine! As a result, we skipped lunch so it did not work out too bad cost wise at all. Great lobby with numerous seats with a patisserie and coffee bar. This, though, was not cheap with 6 coffees and a fruit juice, + 4 muffins coming to just under £50. Roo s were large and extremely clean with a large comfortable bed.
Stayed in August 2023
Reviewed: 20 August 2023
Leonie
AustraliaThere was not a bar either on the hotel proper or at the pool
It’s location and the pool. The breakfast was also good
Stayed in August 2023
Reviewed: 20 August 2023
Aarohi
IndonesiaIt’s a very busy hotel and the breakfast buffet is okay but can be better for the price we paid. Staff is not necessarily helpful and service oriented.
Location, the big size rooms, gym.
Stayed in July 2023
Reviewed: 20 August 2023
Yen
AustraliaWish they had an option to not change to new towels everyday. It's common in Australia you can choose to replace the towels or not as often as you want to save the washing and environment. Didnt see this as an option at Carlton.
Central location, close to mrt stations, bus stops, bugis and many many shopping centres. The room was very clean. Staff wad friendly and helpful.
Stayed in August 2023
Reviewed: 19 August 2023
Claire
AustraliaNot much. Pool area could be better.
Good location. Clean, comfortable room. Nice staff. Direct train to/from airport with in a 400m walk.
Stayed in June 2023
Reviewed: 18 August 2023
Siu
Hong KongThe water for the shower room is very very little
Can arrange connecting room for me to stay
Stayed in August 2023
Reviewed: 18 August 2023
Andrew
AustraliaExcellent location and service.
Stayed in August 2023
Reviewed: 18 August 2023
Manfred
New ZealandNo complaints.
Great location. Good sized room with tall ceilings. Very helpful staff.
Stayed in May 2023
Reviewed: 17 August 2023
Vic
AustraliaUnable to adjust room air conditioner
Comfort clean and good location
Stayed in August 2023
Reviewed: 17 August 2023
Scott
AustraliaNothing, it was as needed
Convenient location. Easy checkin process and friendly staff.
Stayed in August 2023
Reviewed: 16 August 2023
Harold
AustraliaWe had no problems
Great location excellent breakfast and very helpful staff. We would stay here again, this stay was on a two day break.
Stayed in July 2023
Asti, Italy
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Hull, UK
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Rauris, Austria
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