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Reviews of Carlton Hotel Singapore 5 stars

76 Bras Basah Road, City Hall, 189558 Singapore, Singapore

#106 of 490 hotels in Singapore

Guests' Choice

Review score

Based on 5972 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    9.0

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Showing 1501 – 1525

  • Reviewed: 7 May 2023

    9.0
    We were amazed and delighted when we saw the interior of the lobby and this did not end with our rooms.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing worth noting

    Location, wide choice of food for breakfast and the Bay views. All the staff were professional, courteous and respectful. Very helpful whatever their job was.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    reception are it is a bit messy , pool area ok , but not inviting to stay

    Very good location , very clean room convenient hotel to walk to Marina Bay , bus stop and metro near by .

    Stayed in April 2023

  • Reviewed: 7 May 2023

    8.0
    Great service !
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Would be nice to get the connecting room for the family.

    Good location and staff were very attentive. Even though it was a very busy period and the hotel was fully booked, the staff was going out of his way to give us two rooms next to each other as the connecting room we requested was not available. We got the early check-in too. Much appreciated.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    Everything was as we planned.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Central location, well equipped rooms and very helpful staff.

    Stayed in May 2023

  • Reviewed: 6 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything!!!

    Stayed in May 2023

  • Reviewed: 6 May 2023

    9.0
    great location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location if you looking to walk to many of the interesting places, including shopping malls. As our dietary requirements were halal, one of the chefs (Muslim) sorted us out with breakfast as the omelettes are not halal as they use ham in the pans when making the omelettes.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    8.0
    overall good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    room is small, there is only 1 bar of soap, shaver not provided

    Breakfast variety is good

    Stayed in May 2023

  • Reviewed: 5 May 2023

    7.0
    Overall it met our requirements and stay in Singapore.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    Not having a bar so we could relax and enjoy a drink at the hotel.

    Good breakfast and selection of items. Room was fine and comfortable.

    Stayed in April 2023

  • Reviewed: 5 May 2023

    9.0
    Fantastic hotel close to many attractions.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Ice bucket could have been a bit bigger.

    Convenient location, friendly staff and very comfortable room. Plenty of places to eat nearby and only a 20 minute taxi from the airport.

    Stayed in May 2023

  • Reviewed: 5 May 2023

    9.0
    Enjoyed our stay at Carlton Hotel. Will definitely return.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    nil

    Excellent location. Staff very friendly and helpful. Shops/restaurants close by. The underground train system is excellent. We used that a number of times to get around. Our room was comfortable and clean.

    Stayed in April 2023

  • Reviewed: 5 May 2023

    9.0
    Great stay, would recommend
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Hotel was great, perfect location, staff were great anything we needed they helped with. Would recommend to everyone

    Stayed in May 2023

  • Reviewed: 4 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Outstanding location next to Raffles and within walking distance of Marina Bay Sands and Clarke Quay. large very well equipped room

    Stayed in April 2023

  • Reviewed: 4 May 2023

    9.0
    Comfortable accommodation in a great location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No bar was available, closed until further notice. However, there are plenty of food places/bars nearby.

    Great location Lovely comfortable room Great pillows Comfortable bed Iron/ironing board Umbrellas Pool Change/shower facilities available to use before/after check-in/check out.

    Stayed in April 2023

  • Reviewed: 4 May 2023

    7.0
    For visiting the Singapore city and attractions; great place to stay!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Apart from the basic room; in very hot and humid conditions in the area, the air conditioning could have been better for occupants control. The plumbing in the bathroom much to be sorted as it was very noisy!!

    Hotel location was very central to tourist area and for shopping. Very friendly staff alway polite and willingness to help. Hotel very clean and great for tourists and business travel. Food in the area is fabulous!!

    Stayed in May 2023

  • Reviewed: 4 May 2023

    10
    absolutely perfect, cannot fault it
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 3 nights
    • Submitted via mobile

    fantastic location, staff and facilities

    Stayed in May 2023

  • Reviewed: 4 May 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premier Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Tge bed was uneven in firmness. Softer in one side and firmer on the other. The cafe Mosaic didnt serve ala carte breakfast . They only served buffet.

    The size of the Premier rooms were good. The location was quiet. Service was excellent.

    Stayed in April 2023

  • Reviewed: 4 May 2023

    8.0
    At the end it worked out
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Always give a bad room first

    Did not have

    Stayed in April 2023

  • Reviewed: 4 May 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    clean close to everything

    Stayed in May 2023

  • Reviewed: 3 May 2023

    9.0
    great!!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing!

    fabulous property in a great position, staff were all very friendly & obliging! will definitely stay again when in Singapore!

    Stayed in May 2023

  • Reviewed: 3 May 2023

    7.0
    Adequate and centrally located
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    poor lighting. Not enough toiletries. Difficult to get milk for cups of tea. We don’t drink the creamer. The other couple travelling with us had a very musty smell in their room. Perhaps there had been a leak at some point which made the carpet smell.

    Good breakfast.

    Stayed in April 2023

  • Reviewed: 3 May 2023

    9.0
    Great location, rooms and gym.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Staff interaction was mediocre at check-in and check-out. They were polite but lacking in problem-solving abilities and initiative which was somewhat frustrating.

    Great location and spacious rooms. Very good facilities especially gym. Atrium was beautiful and bright.

    Stayed in May 2023

  • Reviewed: 3 May 2023

    8.0
    Great location and comfortable rooms
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Staff interaction at check in/check out was mediocre. They were polite but lacking in problem solving ability which was frustrating.

    Nice, clean and fairly spacious room. Very good gym. Convenient location.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    10
    an amazing stay and a fab hotel and city
    • Leisure trip
    • Couple
    • Premier Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing it was brilliant

    beautiful rooms, beautiful views.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    8.0
    Overall very comfortable. great view from room on 25th floor.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    We thought the breakfast was expensive when we only wanted a small breakfast eg; poached egg on toast. The room lights were good but we found the ceiling reading lights too bright. a smaller local reading light would be preferable.

    Nearly everything. Staff very good for information and helpfulness.

    Stayed in April 2023

  • Reviewed: 2 May 2023

    8.0
    sleek and comfortable
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    good location, buffet breakfast was great but expensive, close to shopping, easy to get a taxi or grab to wherever you want to go

    Stayed in April 2023

Showing 1501 – 1525

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