prices for breakfast and laundry facilities were extremely high.

central location, easy to get around, and the hotel is modern and clean.

Stayed in April 2023

No mirror in the bedroom and the one near the bathroom is too dark, no lighting above it.

Nice spacious rooms, very clean and excellent location to get around for a short stay

Stayed in March 2023

The staff service at dinner on Sunday evening was poor. Meals arrived at table either wrong or incomplete. The manager was rude when we questioned why a service charge was applied to the bill. This was probably a one off due to a lack of staff, other meal times were perfect.

clean and comfortable room. wide selection for breakfast.

Stayed in April 2023

The lobby was always busy and very loud.

Hotel staff were very nice and super helpful. We got an upgrade upon arrival which we are very grateful for. The location was perfect and every taxi driver knew where it was which made it easy to get around. Our flight out was rather late and the hotel happily looked after our luggage for the day after we checked out.

Stayed in April 2023

the pool is small

accessibility, cleanliness and friendly staff

Stayed in April 2023

Room, had a few repair holes but no paint. only two towels, no face cloth

location, location

Stayed in April 2023

Check in was very late at night (about 11.20pm) so we were pretty exhausted and to be honest the guy checking us in was not very welcoming but this definitely wasnt the norm, everyone else very friendly and helpful. Also, Mosaic Cafe a bit of a let down - crazy expensive for what is available, suggest you go over the road or to the shopping centre a 5 minute walk away.

This hotel is very well located - next to 3 MRT stations so easy to get anywhere. Raffles a 5 min walk, Raffles shopping centre for the MRT easy access and over the road at Chijmes are food options. Pool great, rooms very clean and generally staff very friendly.

Stayed in March 2023

• Fantastic location • Great and very clean room • Great amenities

Stayed in April 2023

The location was great right across the street from the old Raffles Hotel

Stayed in February 2023

From the moment we arrived we were greeted by friendly staff, very helpful.. We have no complaints would stay there again for sure..

Stayed in April 2023

Breakfast options were limited, especially if you had an early tour start. The Premier room could have benefited from a bathroom fan. The poolside bar was closed during our stay.

The room was an upgrade to a Premier room. Late checkout is a bonus. Excellent shower/bath. The location of the hotel was superb. So close to transport and shopping. You could literally walk to many worthwhile tourist spots (ie National Museum, Library). Hop on a train for anywhere else!

Stayed in April 2023

The bathroom shower wasn’t sealed properly and water would escape under the door into the adjacent toilet which became very slippery and a hazard. The coffee and tea amenities were sparse and lacking in quality (e.g., powdered milk)

Location, staff were friendly and extremely helpful. Cleaning was thorough.

Stayed in April 2023

lots of groups of children a bit noisy.

it was a lovely location. Walking distance to some attractions and shopping malls.

Stayed in April 2023

had to keep asking for milk for the room.

Staff very friendly and hotel nice clean and tidy

Stayed in April 2023

perfekt stay in the city, MRT is just around the corner, many restaurants nearby

Stayed in April 2023

reception staff just ok, poor shower flow reported it but still the same the following day.

concierge service very helpful

Stayed in April 2023

Breakfast was ok - but nothing special. Felt a bit mass market

Service was good

Stayed in April 2023

The room was a bit smaller than expected

Lovely location good breakfast and good atmosphere Room was cleaned every day and everything was topped up.

Stayed in March 2023

nothing

location

Stayed in April 2023

I feel the room service food was not at a level I’d expect from the hotel although delivery of food was always quicker then advised which was good

- location of property was good for visiting tourist spots either walking or taking a short bus trip - breakfast selection was good service efficient - staff were pleasant and helpful - concierge team very helpful

Stayed in April 2023

nothing. I miss the place

I loved my room. Carlton Hotel is centrally located to everything. only a few blocks from so many bus stops. excellent breakfast buffet.

Stayed in April 2023

Clean, spacious, good breakfast

Stayed in April 2023

Cleaning staff kept forgetting wiping the dust on the self near the make up mirror.

Very good location, friendly staff, good restaurants and breakfast at the hotel, 24/7 room service

Stayed in March 2023

I wished we had better options for coffee (type of coffee) in the room than they offer.

Breakfast buffet was very good...lot of choice including local dishes and vegetarian options which I find very good for finding out what to choose while dining /eating out. Room size was ok, not too big but also not too small :) and the room itself was in good shape and clean. Location and ratings for overall cleanliness were actually the prime reasons (in addition to the two above) for my choosing the Carlton and I was not disappointed :))

Stayed in March 2023

Room

Stayed in March 2023