Nothing

Location close to MRT

Stayed in December 2024

Hope there will be bidet one day.

The view facing MBS was magical! Fast service. Received baby cot and birthday cake w/o waiting for long. Carlton is our yearly staycation hotel in December.

Stayed in December 2024

Great place to stay, great location, great service

Stayed in December 2024

Nothing really

Location

Stayed in December 2024

good coffee in the room would be great!

Superb location, helpful staff, swift elevators and elderly friendly.

Stayed in December 2024

Not the first time staying on this hotel but on the room that we were checked in the mattress was uneven on both sides and some of the pillows smell on which the first night i had trouble sleeping. I sprayed perfume to cover the smell and told the cleaning lady to double the pillow case.

Convenient location. Close to everything.

Stayed in December 2024

Breakfast could be offering a bit more.

Great location and facilities, including the gym.

Stayed in December 2024

The staff were not warm or personal. During check-in, the attendant looked very unenthused and offered no welcome or connection. It was all very transactional. The bathroom layout was very odd. The shower flooded the tub. There was hardly any light which made it hard to see in the shower. The showerhead could not be adjusted so you had to hold it in your hand. All in all, it was an odd showering experience.

The room was clean, quiet, and comfortable. The hotel was close to public transportation, malls, and restaurants. We were able to walk the downtown core and to many locations within just a few minutes. The wifi worked well and the AC was strong.

Stayed in December 2024

None

Fave hotel when in SG

Stayed in October 2024

Recently the room facilities has changed to bare basics. I'm a little disappointed with that. Hope there will be stuff like vanity kit more tea bags, or spoons made available.

Carlton service is always top. That's why I keep coming back.

Stayed in December 2024

The hotel is very centrally located :) I always stay at this hotel when in Singapore

I received a very nice room which made me happy:)

Stayed in November 2024

Felt very good at this hotel. I visited Singapore for the first time and stayed here for a week. The main purpose was to watch the World Chess Championship at Sentosa and do some sightseeing. Right from the beginning of the stay, this hotel provided a nice experience. I arrived very early as my flight arrived in morning. The kind person in the front desk provided me a room within a short waiting duration even though the checkin time was several hours away. He also provided me with a room upgrade. Thank you. I initially only planned to stay for 3 days but because the hotel room was good and I wanted to experience Singapore even more, I extended my stay by 5 more days :) The room was very spacious and I felt good that I went for this hotel instead of some slightly cheaper hotels with much smaller rooms. This hotel is ideally located close to the Raffles Hotel and I enjoyed the daily night walks when it is a bit more nicer. As I’m about to leave the hotel, another kind person in the front desk, Eddie, who displayed genuine warmth, and also provided me with the option to take a shower, as I checked out in the noon, and he went out of his way to provide me with an option very late in the night as I have a early morning flight to catch. I took a good shower and it keeps me fresh for my flight. Thank you Eddie! :) Thank you also to Viji for being very accommodative of my various requests with my luggage, charging my phone, water bottles, etc. Thank you Viji! :)

Stayed in November 2024

Some staff were difficult to understand in the Tux Bar and Spa

Good quality and spacious. The room was fine and check in easy.

Stayed in December 2024

Nil

Great location, great shower pressure

Stayed in December 2024

Minor issues with the tv and lights in the room.

Excellent location, good value for money, brilliant breakfast.

Stayed in November 2024

No comb

Comfortable

Stayed in November 2024

Communication with staff and the fact that the cleaning team entered our room twice while the do not disturb sign was on

Proximity to work

Stayed in November 2024

No complaints

Position, friendly staff and value for money

Stayed in October 2024

Staff checking in was rude to not only me but another guest I witnessed whilest waiting to be served.

Great location

Stayed in September 2024

Nil

Location

Stayed in November 2024

Beautiful Hotel. We had an issue which was resolved immediately. The staff were friendly, helpful and accommodating. Our room was lovely with great views. The pool area was perfect for relaxing. The location was again perfect.

Stayed in November 2024

It was expensive but high quality

The quality of all hotel facilities and it’s superb location.

Stayed in November 2024

-

The hotel delivered a complimentary slice of cake to my room after knowing it was my birthday.

Stayed in November 2024

Highly recommended. The only hotel in Singapore for us, but 1. The hot food was ALL local - baked beans were the only exception, which appeared 2 days out of 7. 2. Our room had been refurbished to a high standard but no door to the washing/showering facility which could be embarrassing.

Comfort staff location were the highlights

Stayed in November 2024

Not much. This is a very good hotel.

I have stayed at this hotel several times over a long period. It is consistently one of the highest performers I know. The service is impeccable and the room likewise. It is ideally located for the city of Singapore and the club room offers a fine breakfast and snacks in the evening. Highly recommended.

Stayed in October 2024