Nothing. It was a lovely hotel

The breakfast had a lot of variety and items were beautifully presented. The baked goods, however, did not seem to be fresh. There were Asian and English items on the buffet which made it nice for everyone;

Stayed in November 2023

Everything was perfect.

Perfect location if you manage to find your way through the Raffles City shopping mall. Very clean. Huge room (upgrade? At least that is what the receptionist said). Large bathroom with interesting shower / bath layout. Would book again if in Singapore.

Stayed in January 2024

Nothing

Everything!

Stayed in December 2023

No bar Cold swimming pool

Beautiful lobby Lovely staff Clean and comfortable room

Stayed in January 2024

Restaurants very expensive. No informal reasonably priced coffee shop

Lovely staff great location

Stayed in January 2024

Perfunctory service

Location was great

Stayed in December 2023

Location was insane The buffet for Xmas was exceptional

Stayed in December 2023

Great location, delicious breakfast, beautiful room.

Stayed in December 2023

Room could be cleaner, maybe the carpets need to be replaced or deep cleaning.

Great location, room was just fine , but dated , I didn't have breakfast.

Stayed in December 2023

The pool area is incredibly out of touch and dated. Would not stay in the hotel again based on the lack of this amenity. It gets so hot in Singapore it would be nice to have a lovely pool area to relax and unwind in. Would say the pool area was reflective of a 2/3 star hotel.

Location and size of the hotel. Porters were particularly friendly and helpful with lots of tips.

Stayed in November 2023

No negatives

Beautiful hotel. Fantastic location. Grand, clean. well appointed rooms. Great professional, warm and helpful staff. Height recommend.

Stayed in December 2023

Nil

Good area, nice and clean

Stayed in December 2023

RAS

The rooms are spacious and very clean. The view from our room to the city was really nice. It’s also very close to the subway and the Marina

Stayed in January 2024

The room was very neat, with a great view. I also got an upgrade which was quite kind of the hotel. The location was also quite okay as it was pretty close to the local transportation needed to the major attractions and malls.

Stayed in November 2023

When I check in and out, the staff was not really kind

The room size was spacious and clean. the location is very close to tourist attractions , shopping and restaurant. The sitting area next to window was nice. My daughter was enjoying watching the view and taking photos.

Stayed in December 2023

- Noisy air conditioning system when it powers on. - The reading lights aren't for reading: they are blinding! If only rooms had discreet bedside table lamps/light, maybe we could read. - More teabags with herbal options.

Very comfortable rooms, excellent central location for sightseeing and shopping, good gym, nice pool. Really made for an excellent stay in Singapore.

Stayed in December 2023

Good position

Stayed in December 2023

The bed was by far the most comfortable one we’ve slept on with premium and thick bedsheets. The room was very spacious as we got a free room upgrade. The room was clean and the daily clean up was impeccable. It’s right across Raffles City shopping center and a food court. Great value!

Stayed in December 2023

No hand spray in toilet No liquid soap in bathroom Recycled water coming from tap has smells like sewage water The smell in the corridors outside room has a bad chemical fragrance.

Location is super

Stayed in December 2023

Environmental footprint of hotel wasn't great: * In the gym the water dispenser had horrible disposable white plastic cups. Why not reusable washable or paper? * Small plastic toiletries in the shower: terrible for the environment, why not refillable pump containers mounted to the wall? * Nespresso capsules in the room, aluminium being hard to recycle Check-in was a bit labourious. lots of typing, lots of print outs.

Stayed in November 2023

I would say nothing.

The staff , Reception was top I would say they are better then Australia, the room very comfortable I mean even the room cleaner very good they don't disturb,

Stayed in December 2023

Very kind counter staff !! Upgraded our room as he noted that was an anniversary celebration! Amazing experience. And we love the cake!

Stayed in December 2023

No bidet. Wish there is.

My stay was during Christmas eve, received cookies at the reception for my son, the lift was never congested, the room amenities with great bath tub, the Christmas decoration was superb, we were greeted with mascot on Christmas eve morning, the ambience and holiday experience was just amazing!

Stayed in December 2023

King size bed doesn’t look like it’s king size

Room cleaning was done even though we left the room in the late afternoon and didn’t requested for it. It’s like the hotel knows when we left the room. Room service was fast and they always remember what was requested without the need to ask twice.

Stayed in December 2023

Not really dislike but I would recommend adding oriental food section in the breakfast.

Location, rooms and staff

Stayed in November 2023