76 Bras Basah Road, City Hall, 189558 Singapore, Singapore
#106 of 490 hotels in Singapore
Guests' ChoiceBased on 5971 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.6
Staff
8.7
Value for money
8.0
Free Wifi
9.0
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End of dialog contentReviewed: June 14, 2023
Ian
AustraliaAll went well. Breakfast was a bit expensive, but we would definitely stay there again.
After travelling for the previous 2 months, it was good to have a comfy bed to relax on, Staff were friendly and courteous. We enjoyed our 4 days there.
Stayed in June 2023
Reviewed: June 14, 2023
Tracy
AustraliaThe smoke in our floor - level 7 and in our room. I didn't sleep because of the smoke. The hotel does not have a free spa pool.
The location is good.
Stayed in June 2023
Reviewed: June 14, 2023
Glenda
Australiano power points in the bathroom ! How’s a girl to dry her hair ? It was annoying having to dry & straighten at the work desk while my partner was trying to watch Tv.
location ! so close to restaurants, shopping and public transport. Included Breakfast was great value & included a good coffee☕️
Stayed in June 2023
Reviewed: June 14, 2023
Devi
IndiaCheck-in experience was slow. They did not allow for check-in before 3pm even though we reached after 12pm
Great location
Stayed in June 2023
Reviewed: June 14, 2023
John
AustraliaThe shower area was massive but the water pressure was low and I kept bumping the water temperature adjuster. It was a very minor issue though.
Great service, staff were very responsive & friendly. The room was fantastic and extremely quite. House keeping did a fantastic job.
Stayed in June 2023
Reviewed: June 13, 2023
Patricia
New Zealandnothing really to report but would have perhaps liked more than 2 coffee and tea portions per day but a very minor gripe
very near to most things
Stayed in June 2023
Reviewed: June 12, 2023
Geoffrey
AustraliaFacilities are excellent but longer opening hours for the gym would be helpful.
Excellent location, attentive staff, good facilities and a great location
Stayed in June 2023
Reviewed: June 12, 2023
Amy
United KingdomThe breakfast was a little pricey - meaning we didn't purchase it. It was much cheaper to eat out for breakfast in the restaurants and cafes around the hotel
Really good location, super close to all of the key attractions in Singapore. Lovely helpful staff and quick check-in making everything run smoothly after a long flight. Would definitely recommend!!
Stayed in June 2023
Reviewed: June 12, 2023
Graham
AustraliaThe hotel was poorly illuminated (we arrived late at night) and even the taxi driver was unsure about the entrance location.
Stayed in May 2023
Reviewed: June 11, 2023
Grant
AustraliaThe room was great. The staff were really tentative. Location was also very convenient. Overall it is a great property to stay at.
Stayed in June 2023
Reviewed: June 11, 2023
Albania
AustraliaConvenient location. Easy to commute to other areas of Singapore. Room was nice and tidy.
Stayed in June 2023
Reviewed: June 11, 2023
Elmarie
Australiawould have been nice for the poolside bar to be operating but it wasn’t a huge inconvenience as we could still order drinks and have them brought to us
staff were extremely helpful and friendly, the facilities were breathtakingly beautiful, and it had a decent size gym (for a hotel gym)
Stayed in June 2023
Reviewed: June 11, 2023
Pam
South AfricaBreakfast and location good
Stayed in June 2023
Reviewed: June 11, 2023
Jennifer
Australiaupgraded on arrival 😉
Stayed in June 2023
Reviewed: June 11, 2023
Suezz
AustraliaHaving to pack suitcase to leave
Perfect location for dining and public transport
Stayed in June 2023
Reviewed: June 11, 2023
Michelle
AustraliaThe only thing that was missing and we thought was a bit strange was no milk supplied in fridge. They give you tea and coffee but no milk. They supplied a creamer satchel, but that is not milk. eventually they brought some up in a takeaway container.
Convenient location next to Raffles City and City Hall MRT. Clean, spacious and modern rooms.
Stayed in June 2023
Reviewed: June 9, 2023
Jamie
Australialocation was close to all major attractions. nice room, clean & friendly staff
Stayed in June 2023
Reviewed: June 8, 2023
Michela
AustraliaCentral and strategic location. The room was super comfortable and spacious and we had everything needed, even a Nespresso coffee machine . The bathroom was incredible , with shower and tub with a view of the city. Stunning view on the Marina Bay. facilities are incredible ! the gym is super equipped and the pool area is very nice .
Stayed in June 2023
Reviewed: June 8, 2023
Navin
New ZealandCan be quite hectic in the lobby, and facilities for freshening up if you get there early are not ideal (we were directed to Level 4, where there were no staff to be seen, and no where to sit/rest noting we were also with a baby). To be fair, this maybe a hangover from Covid times, and a shortage of trained staff. Hotel facilities otherwise decent.
Great location and lovely spacious room.
Stayed in June 2023
Reviewed: June 8, 2023
Hans
CanadaI found the in house dining too be quite expensive
Room was excellent, larger than expected with a great view. Hotel location was very central to shopping, restaurants and close to metro and bus. Also well located/walkable to many of the tourist sites.
Stayed in May 2023
Reviewed: June 8, 2023
Dalene
AustraliaNo on-site bar ( Monday evening)
Excellent location
Stayed in June 2023
Reviewed: June 7, 2023
Henry
Australia1. The shower screen doors were not water tight and water leaked out extensively to the toilet/wash hand basin outside with our feet getting wet. 2. The aircond temp was fixed and could not be adjusted.
We got excellent service from the Concierge 'Warren' who was very proactive and attended to our every need and much more.
Stayed in June 2023
Reviewed: June 7, 2023
Elissa
AustraliaExcellent location and the room was fabulous
Stayed in June 2023
Reviewed: June 7, 2023
Deborah
AustraliaThe tea making area was small and sparse
the pool and easy use of it.
Stayed in June 2023
Reviewed: June 7, 2023
Belsford
AustraliaLocation was great, staff lovely
Stayed in June 2023
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