No charging socket next to the bed and no USB/ type C port either. No tissue in the room other than the bathroom.

I like the spacious and clean room. Location is convenient with a lot of restaurants close by. A short walk to bus stop for bus going to Marina Bay/ Gardens by the bay. 20 minutes taxi/ grab to the airport.

Stayed in October 2024

this is probably one of the best hotels I've ever stayed! no negatives!

the staff, the decoration, the breakfast, the comfort of the room, the gym, the cost-benefit, the bathroom toiletries, the cleaning staff, the location -- everything was impeccable!

Stayed in October 2024

All good

All ok

Stayed in October 2024

We were surprised that the room did not have any decorations on the walls so the place looked a bit bare but that was just an idle reflection.

Hotel was extremely convenient for our afternoon tea at Raffles. There is a large shopping complex nearby which has mainly top end shops. Reception staff were helpful.

Stayed in August 2024

It was always to cold in all Roms and Restaurants

Stayed in October 2024

The hotel and staff are already amazing, but if possible, the pedestrian access to and from the street could be better marked. The outdoor seating area of TUX could use better decoration for a more enticing environment. Perhaps a more local Singapore-style decor would make it an even better place to enjoy food and drinks outside.

Quality was of excellent standard, from infrastructure to human resources. The facilities were well-maintained and of exceptional quality. The standout was great staff, always warm and friendly and professional Front desk was solid, and the door men and staff at TUX bar & lounge were fantastic, very warm and friendly.

Stayed in October 2024

The hallway to our room on level 24 had an awful smell, the room its self did not smell but as soon as you stepped out of the elevator it was very over powering.

The location was great, hotel room was clean and the valet staff were very helpful! Were able to chrome-cast from our phones to the tv and our room was spacious

Stayed in October 2024

Not a thing.

Everything, absolutely fabulous.

Stayed in October 2024

Wah Lok Restaurant The comfortable bed

Stayed in October 2024

Very helpful staff and lovely hotel and comfortable bed.

Stayed in October 2024

Abit pricey

The clean environment

Stayed in July 2024

Water temperature in the shower is hard to stabilsie and adjust. the wall between the shower and the exterior is not entirely sealed

Location, the bedding and value for money

Stayed in October 2024

good sized rooms and bathroom. Very clean. Good location. Great staff. The gym was also very nice.

Stayed in September 2024

Staff were a bit "wooden" at checkin/out , no winecglasses in room

Large comfortable rooms with very good bed

Stayed in October 2024

Location and service

Stayed in October 2024

Nothing

Clean and comfortable, nice pool, spacious room, central location

Stayed in October 2024

the room smelt damp, staff were indifferent and impersonal

location, lovely building

Stayed in October 2024

Nothing

Wonderful place to stay! Superb Location, staff were very polite & always so helpful. Buffet breakfast had a fantastic variety!

Stayed in October 2024

A mini bar in the room will make the experience better. Sometimes you don't want to go out your room for a soda, snack or drink. I hope this matter will be improved.

Breakfast was superb. The hotel is well located and is close to many attractions, shopping malls, food courts, public transportation. There are two subway stations close by. Also, taxis were available quickly, even chances are you will get on one immediately most of the time. The room was spacious, so the bathroom. The only thing is that there was nothing on the fridge, neither a mini bar.

Stayed in October 2024

Liked it all

Location

Stayed in September 2024

At check-in, we were told that we couldn’t prepay for our room directly and that a credit card block for the entire stay was required. This was incorrect, as our relatives who stayed the week before had no issues prepaying. Another major issue was the shower. The temperature fluctuated between burning hot and freezing cold, making it impossible to enjoy a shower. When we complained, the staff didn’t seem to understand the problem and initially suggested sending someone to show us how to use it. After finally recognizing the issue, they insisted that we had to be present for the technician to come, which is unnecessary since hotel technicians usually enter rooms to fix issues without guests present. Lastly, the check-out experience was very unpleasant—there was no smile, no thank you, and no courtesy at all. It felt very rude, like we were being rushed out. Overall, these service issues left us with a less-than-ideal experience

Our stay at the Carlton Hotel was enjoyable, thanks to its fantastic location, just a stone’s throw away from several MRT stations, making it very easy to get around the city. The rooms are simple but offer a great view of the town, which we loved. The check-in staff were friendly and welcoming, though we did have a minor issue, which I’ll mention below.

Stayed in October 2024

Pool area basic.

Location was good, walking distance to most places

Stayed in October 2024

Nothing

Perfect location

Stayed in September 2024

The breakfast menu option eggs and butter croissant were presented totally different with different items on the plate the two times this was ordered.

We had a suite which made it so much more comfortable over the 5 days. Appreciate being able to check in early and having late check out. This made our stay so much more comfortable. Thank you!!

Stayed in September 2024

Breakfast a bit expensive.

Space and gym and sauna.

Stayed in September 2024