Reviews of Four Points by Sheraton Singapore, Riverview This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
382 Havelock Road, Robertson Quay, 169629 Singapore, Singapore
#132 of 491 hotels in Singapore
Guests' ChoiceReview Score
Based on 821 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.8
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Facilities
8.6
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Staff
8.7
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Value for money
8.0
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Free Wifi
8.4
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Reviewed: March 24, 2024
Mark
United Kingdom18 Reviews3 helpful votes8.0“I am staying here regularly because it is great overall”- • Leisure trip
- • Solo traveler
- • Premium Room, 1 King, River View
- • Stayed 2 nights
Availability of breakfast in room earlier than 6 am - even if just plain continental - for those with an early flight.
Amazing shower and room facilities. OK breakfast. Fantastic staff
Stayed in March 2024
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Reviewed: March 23, 2024
Dean
Australia19 Reviews2 helpful votes8.0“Satisfied”- • Leisure trip
- • Couple
- • Premium Room, 1 King, River View
- • Stayed 1 night
- • Submitted from a mobile device
Ensuite door shut closed was unable to unlock.
Breakfast
Stayed in March 2024
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Reviewed: March 23, 2024
Calahan
United States1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Room, 1 King, City View
- • Stayed 1 night
- • Submitted from a mobile device
I loved the breakfast buffet. Delicious!
Stayed in March 2024
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Reviewed: March 22, 2024
Matthew
United Kingdom4 Reviews1 helpful vote8.0“Pleasant stay”- • Leisure trip
- • Couple
- • Premium Room, 1 King, River View
- • Stayed 3 nights
- • Submitted from a mobile device
We had a non-smoking room, but when returning to our room after a long hot day, the room was filled with a smell of cigarette smoke - we have no idea where this came from, perhaps someone was smoking in an adjoining room. The hotel staff promptly set-up an ionizer in the room and left it there for a number of hours. Unfortunately this did leave the room with a different smell, although not as unpleasant. When requesting that the staff come collect the ionizer, they confirmed someone would but no-one showed until the following morning - we decided to leave the machine outside the room. Unfortunately the staff provided an incorrect information suggesting we could not use our cards to gain access to the MRT or buses, and as such we should purchase an EZ Card (£10 purchase with £5 being the credit available). After a day we realised we could simply have used our cards to touch in and out, ultimately saving us £5 each. The location in regards to an MRT isn't the best when compared to other hotels. I'd suggest walking to Havelock station and work out your route from there - Fort Canning station was a bit too far in the hot sun.
The breakfast was incredible, although most mornings at peak time there were too few seats inside that meant you had to sit outside in the uncomfortable humidity. Regardless, it was still a pleasant breakfast and we were always full with delicious food (what a delight getting to eat roti every morning!). The room was plenty big enough for a couple and the bed was absolutely huge. The staff were knowledgeable regarding all questions I had. The gym facility was immaculate - clear, cool and filled with bottled water. I was able to work up a sweat making me feel great! Lastly it was such a great addition to see the numerous snacks and drinks in the room that were free of charge - the gentleman who came to refill these advised us they were free and that made us feel so good. I quickly ate all the crunchy M&Ms and Toblerones. Thank you!
Stayed in March 2024
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Reviewed: March 20, 2024
Morgan
United Kingdom17 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Room, 1 King, City View
- • Stayed 2 nights
The breakfast is very good,
Stayed in March 2024
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Reviewed: March 20, 2024
June3g
Malaysia23 Reviews9.0“Good breakfast but bad lighting in the room.”- • Leisure trip
- • Couple
- • Premium Room, 1 King, River View
- • Stayed 2 nights
The lighting in the room could do better. Every part of the room was using down lights. Not comfortable.
Breakfast was good.
Stayed in March 2024
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Reviewed: March 16, 2024
Kristaps
Latvia9 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Room, 1 King, City View
- • Stayed 2 nights
- • Submitted from a mobile device
Room was very small
All was good
Stayed in February 2024
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Reviewed: March 15, 2024
Robert
United Kingdom20 Reviews2 helpful votes9.0“Good hotel, great location”- • Leisure trip
- • Couple
- • Deluxe Room, 1 King, City View
- • Stayed 1 night
Nothing
Central location, quiet room, modern facilities, friendly and helpful staff.
Stayed in March 2024
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Reviewed: March 14, 2024
Sophie
Australia19 Reviews4 helpful votes8.0“Wonderful stay!”- • Leisure trip
- • Group
- • Deluxe Room, 1 King, City View
- • Stayed 3 nights
- • Submitted from a mobile device
Bed was a little uncomfortable
Clean, spacious and a short distance from transport and the river. Breakfast was AMAZING
Stayed in February 2024
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Reviewed: March 13, 2024
Francis
United Kingdom33 Reviews3 helpful votes9.0“Very good hotel I good location”- • Leisure trip
- • Couple
- • Deluxe Room, 1 King, City View
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing apart from concierge not dealing with our luggage when we arrived. Seemed to be a lack of coordination between reception and them
Good location beside the river and very close to bars and restaurants
Stayed in March 2024
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Reviewed: March 11, 2024
Shilpushp
India8 Reviews9.0“Pleasant”- • Business trip
- • Family with young children
- • Premium Room, 1 King, River View
- • Stayed 5 nights
everything was fine
wonderful hotel, convenient location , helpful staff
Stayed in March 2024
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Reviewed: March 11, 2024
Sudarat
Thailand1 review8.0“Good stay with comfort bed, clean room”- • Business trip
- • Solo traveler
- • Deluxe Room, 2 Twin, City View
- • Stayed 4 nights
- • Submitted from a mobile device
Comfortable bed, Cleanliness
Stayed in March 2024
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Reviewed: March 8, 2024
Mohsin
India1 review8.0“Very Good”- • Business trip
- • Solo traveler
- • Premium Room, 1 King, River View
- • Stayed 6 nights
Room was very small
Ambience
Stayed in February 2024
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Reviewed: March 4, 2024
Karen
Singapore16 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Deluxe Room, 2 Twin, City View
- • Stayed 2 nights
location
Stayed in March 2024
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Reviewed: March 2, 2024
Vesselina
Bulgaria16 Reviews9.0“I will recomende this place”- • Leisure trip
- • Group
- • Premium Room, 1 King, River View
- • Stayed 2 nights
The breakfast was very delicious and varied food.
Stayed in January 2024
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Reviewed: February 29, 2024
Bayu
Indonesia7 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Deluxe Room, 2 Twin, City View
- • Stayed 1 night
- • Submitted from a mobile device
A bit far from major shopping mall
Room size was big for its price range.
Stayed in February 2024
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Reviewed: February 26, 2024
Sonam
India4 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Premium Room, 1 King, River View
- • Stayed 2 nights
- • Submitted from a mobile device
There was a false fire alarm at 12 am or so. When we tried calling the reception nobody bothered answering
The location
Stayed in February 2024
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Reviewed: February 25, 2024
Scott
Australia10 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Premium Room, 2 Twin, River View
- • Stayed 5 nights
Location was good. Buffet Breakfast was great and the service there was also. Friendly helpful people. Room was clean and comfortable.
Stayed in February 2024
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Reviewed: February 24, 2024
Martin
Thailand65 Reviews10 helpful votes8.0“Would return”- • Leisure trip
- • Couple
- • Premium Room, 1 King, River View
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was very busy! It was a good thing for the hotel, but it meant a long walk to the buffet. The beds are a little harder than I am used to, but that's a tricky preference to get right.
The location was perfect for a walk along the river to Robertson Quay and Clarke Quay. The room was well appointed.
Stayed in February 2024
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Reviewed: February 22, 2024
Reza
Netherlands5 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Premium Room, 1 King, River View
- • Stayed 3 nights
- • Submitted from a mobile device
Clean room Great breakfast Beautiful view
Stayed in February 2024
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Reviewed: February 19, 2024
Rosita
United States41 Reviews1 helpful vote8.0“Good”- • Leisure trip
- • Couple
- • Deluxe Room, 1 King, City View
- • Stayed 4 nights
- • Submitted from a mobile device
None
Location
Stayed in February 2024
-
Reviewed: February 16, 2024
William
United States10 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Deluxe Room, 1 King, City View
- • Stayed 1 night
- • Submitted from a mobile device
Not a good location for touring but we stayed for closeness to airport due to early morning flight
Lots of food choices in the area!
Stayed in January 2024
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Reviewed: February 13, 2024
April
United States51 Reviews3 helpful votes9.0“comfortable and pleasant”- • Leisure trip
- • Couple
- • Deluxe Room, 1 King, City View
- • Stayed 4 nights
great breakfast, large and clean room, delightful service
Stayed in January 2024
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Reviewed: February 13, 2024
Brian
France25 Reviews2 helpful votes9.0“Great hotel with good facilities and everything you need”- • Leisure trip
- • Solo traveler
- • Deluxe Room, 1 King, City View
- • Stayed 1 night
The restaurant was full I couldn't eat during diner. The hotel is isolated from the metro, so you have to take the bus or the taxi. There are a lots of people eating in the restaurant or at the breakfast.
Lots of elevator so you don't have to wait. The swimming pool is great. The gym is good with lots of equipments. You can walk by the river it's quite nice. The breakfast was really nice, it's a buffet with lots of choices.
Stayed in February 2024
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Reviewed: February 11, 2024
John
India10 Reviews1 helpful vote8.0“Good..”- • Leisure trip
- • Solo traveler
- • Deluxe Room, 2 Twin, City View
- • Stayed 2 nights
THE food was the same everyday AND there was just no meeting space in the lobby barring the 3 seater couch
The location was excellent . The food was good. I wanted a meeting space one night at 1030 pm and there was none ..everything was closed..THERE MUST BE MORE SEATING SPACE IN THE LOBBY BEYOND THE ONE 3 SEATER COUCH
Stayed in February 2024
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