Overall the hotel is excellent. Rooms very nice. The location could not be better as it has 3 MRT stations within easy walking distance and one right next door which takes you downtown. Our only disappointment was the breakfast. Very limited choice and if you don’t come first thing then bacon and fried eggs were not available. Precooked cold fried eggs when they are available. Egg station only makes omelettes and there’s too much demand.

Stayed in April 2025

The hotel offers an interesting art collection. Rooms are spacious and offer all facilities. Close to MRT.

Stayed in April 2025

Rain shower has leak when using a shower head. It’s been noisy at night but I was too tired to be awake.

Stayed in April 2025

The hotel is superbly located for walking or catching the local MRT with two lines having station within 75m - the staff were really friendly and it is a lovely hotel but decoration is slightly tired but location and value is perfect. Would definitely stay there again

Stayed in March 2025

Quite an old hotel.. can use refurbishment, Small room, small bathroom, Internet wasn’t working well but fixed after they call the technician. Breakfast was at a relatively small room, very crowded, and not nice selection.

Location was quite good

Stayed in April 2025

Very good location. Right at the metro station. Room was clean. Staff was friendly. The only negative: the hotel had no wash cloth available at all.

Stayed in April 2025

The bed and bedding was very comfortable. I appreciated the swimming pool after very hot/ humid days exploring. The staff I encountered was very friendly. Enjoyed my stay very much?

Stayed in March 2025

Had one slight problem with the plug in the sink but reported it to Reception and was fixed in 5 minutes.

Stayed in April 2025

Rooms were a little tired. Bar shut early which was disappointing. Pool facilities were very good.

Stayed in March 2025

Nil

Comfortable and clean. Very good location too. Staff were friendly. We would definitely stay there again!

Stayed in February 2025

A great spot to stay, very close to food and the underground, as well as buses.

Stayed in April 2025

Photos of hotel a little misleading. If we had breakfast at hotel it would have been extremely expensive, according to information from the staff when we enquired.

Location excellent.

Stayed in March 2025

The rooms and the double bed are both relatively small.

Great location for exploring different areas of Singapore. The hotel was stylish and well presented. The staff were lovely and friendly.

Stayed in March 2025

The bed is comfortable.

Stayed in March 2025

The room that I stayed in on the 10th floor , the flush, was not strong enough , and I needed 2-3 times to flush away. The breakfast variety is not much & and there are no local foods such as laksa, noodles/vermicelli soup nasi lemak or chicken rice.

Location and friendly staff.. They helped me catch the lizard in the bathroom.

Stayed in March 2025

Location, right on Bencoolen station and many buses. Use of the pool after check out

Stayed in March 2025

Room was rather lacking in amenities (e.g. provision of water).

Location was good and walking distance to several MRT stations to go to the city centre or town area. Room was spacious and clean. Overall, a really good experience staying at the place.

Stayed in March 2025

The hotel's breakfast was reasonable, not much choice, very minimal and reasonable taste. For vegetarians like me, there weren't many options, I always only had a fried egg/omelette, potatoes and tomatoes.

Great hotel in Singapore! The hotel is impressive and luxurious, very large, with a pool, gym, restaurant and more. The location is excellent, at the exit of the hotel there is a bus stop and a metro station from which you can get anywhere in the city! The room was not large, but it was enough for a couple, with a large and comfortable bed, a small sofa, TV, desk, safe and wardrobe. The room was very clean. The staff was nice, we didn't have too much interaction with them but at check-in and check-out times, they were nice and helpful.

Stayed in February 2025

No complaints.

The hotel is well located between two MRT lines, the rooms are clean and the services were great. The staff was friendly, responsive and accommodating.

Stayed in March 2025

The WiFi was only usable in anyone device at a time, which was annoying as (a) I was a single traveller and (b) Most of us have a laptop / tablet and phone to use.

Stayed in March 2025

There was a lack of hot water on most evenings, and when you've been out all day and are desperate for a shower, this was a real disappointment 😞

Lovely hotel in a great location near to local eateries and MRT / Bus stops.

Stayed in March 2025

Pillows were a bit too thick and hard.

Excellent location. Bencoolen MRT entrance was just outside the other entrance. Room was very nice. Toto washlet was appreciated. Shower had a good water pressure.

Stayed in March 2025

Great Location to walk to lots of sites and next to the metro if travelling further afield

Stayed in February 2025

It would have been good to have access to an onsite restaurant in the evening.

I would rate the breakfast as good. There was plenty of choice. The room was clean and quiet and the location was right in the heart of things.

Stayed in February 2025