12, Queen Street, Victoria, 188553 Singapore, Singapore
#249 of 490 hotels in Singapore
Guests' ChoiceBased on 1612 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.7
Staff
8.7
Value for money
7.7
Free Wifi
8.2
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End of dialog contentReviewed: July 26, 2023
Garry
AustraliaStaff were always helpful and pleasant. The location is excellent, close to attractions and lots of eateries, all within walking distance.
Stayed in July 2023
Reviewed: July 24, 2023
Jumbo
BelgiumBreakfast
Location
Stayed in July 2023
Reviewed: July 23, 2023
Shecares
PhilippinesThere could be more variation of buffet breakfast.
The room is very clean and comfortable. Bus station and subway is very near. The staff are very attentive and friendly.
Stayed in July 2023
Reviewed: July 21, 2023
Sue
New ZealandPool closed at 7pm
Comfortable beds and pillows Breakfast Pool and gym Conceige very helpful
Stayed in July 2023
Reviewed: July 21, 2023
Billie
AustraliaNo issues whatsoever Breakfast was ok . It was basic and large basic selection.
Hotel was good at a fair price for Singapore Great location
Stayed in July 2023
Reviewed: July 20, 2023
Partha
United Arab EmiratesNothing
Good for couple of days stay...
Stayed in July 2023
Reviewed: July 18, 2023
P
United KingdomJust a bit cooler air con, otherwise all was very good.
A great welcome by a friendly, helpful porter and check in staff. All the staff from housekeeping to check in staff were so nice and helpful. The room was a bit larger than expected. Clean and the bed was very comfortable to sleep on. The bathroom was clean. The air con could have been a bit cooler for this Westerner. Even on max the room was a bit too warm, but they gave me a fan which helped. A handy walking location to Burgis centre and the shops and services there. A nice quiet and safe neighbourhood.
Stayed in June 2023
Reviewed: July 16, 2023
Sue
AustraliaFacilities average. Dated
Position.
Stayed in July 2023
Reviewed: July 16, 2023
Pauline
New ZealandThe bathroom was very clean, but the bedroom carpet was badly in need of a good vacuuming. Dinner was not up to the standard l expected.
Helpful staff, great location handy to MRT and Raffles City Mall
Stayed in July 2023
Reviewed: July 16, 2023
Amir
PakistanBreakfast has very few choices
Location is very convenient. Mrt is very near.
Stayed in July 2023
Reviewed: July 15, 2023
Julia
AustraliaGreat location, close to MRT stations so you can easily get to everything. Very friendly & helpful staff. Hotel is a bit tired but rooms big & clean. Good value for money.
Stayed in July 2023
Reviewed: July 14, 2023
Susan
United KingdomThe pool and gym were very small and parts of the hotel looked tired
The size and facilities in the rooms were exceptional.
Stayed in July 2023
Reviewed: July 14, 2023
Kok
United KingdomStaff generally could be more friendly except one of the porters named Jaya who was extremely kind, efficient and friendly Wi fi was intermittent especially in the evenings/ night
Excellent location close to Suntec Convention Centre which was within short walking distance or one tube stop ride My room on the 16th floor was very spacious, comfortable and generally clean - was very happy with the room I was given Breakfast starts at 7am each day and had a huge variety of both Asian and Western options - very impressed
Stayed in July 2023
Reviewed: July 14, 2023
Martin
SlovakiaStrong smell of mold in the rooms
Location, staff
Stayed in July 2023
Reviewed: July 13, 2023
Rodney
AustraliaCouldn’t use the pool.
Good location and clean, staff were friendly.
Stayed in June 2023
Reviewed: July 12, 2023
Doniella
SpainCan’t think of anything. Pool could get busy certain hours, but that’s normal.
Excellent room, breakfast, staff, pool!! They let us check in earlier which was so nice! I really liked the location being close to neighborhoods, local restaurants and city transportation.
Stayed in July 2023
Reviewed: July 11, 2023
Sharon
AustraliaWe stayed here twice. Not always the cleanest as there’s always long hair left behind, either in the bathroom or around the room. Bathtub could do with some refurbishment. Front desk occasional has grump staff, and the Chinese lady in charged of housekeeping was questioning why we needed extra bottles of shampoo when we requested for more.
The location was great - close to MRT, short walk 7min to Bugis area. There’s also a hawker centre around the corner and a food court with nice food at Lazada Mall (5min walk). Beds and pillows were comfortable.
Stayed in June 2023
Reviewed: July 10, 2023
Bradley
AustraliaRooms are spacious and clean but bathrooms need a good dose of bleach to kill the mould. Nice hot shower. Staff very friendly. Great location within walking distance to train station.
Stayed in July 2023
Reviewed: July 10, 2023
Goncalo
PortugalBreakfast bread and some warm food. Lack of continental warm food.
Location, room and reception staff
Stayed in July 2023
Reviewed: July 10, 2023
Robin
New ZealandLocation and the kind staff
Stayed in July 2023
Reviewed: July 9, 2023
Amber
New ZealandThe air conditioning was quite loud and in one of our rooms it only had one settings so could only have it really cold or off. Bathroom quite small. Very expensive for a small room but seems to be the price in Singapore.
As a family we had a good stay with interconnecting rooms. We stayed for 4 nights and that was enough as the rooms were quite small, but we spend most of our time our exploring so it didn't matter too much. The hotel is close to the MRT and easy to get taxi's at reception. Breakfast had a good selection.
Stayed in June 2023
Reviewed: July 7, 2023
Kim
CyprusA nice hotel, maybe a little dated but all fine. A nice choice for breakfast & the pool & jacuzzi were good
Stayed in July 2023
Reviewed: July 4, 2023
Lauren
IrelandThe mattress was very hard and difficult to sleep on.
The location was good.
Stayed in June 2023
Reviewed: July 3, 2023
Adelinebj
New ZealandThe breakfast does not provide many occidental options or fresh fruit juices. Our room has three single beds, instead of a double with a single.
The room is confy and clean. It is in a very good location, close to the subway, restaurants, and markets. The swimming pool is good
Stayed in May 2023
Reviewed: July 2, 2023
Somnuk
ThailandNothing specific
Good location. Clean tidy
Stayed in June 2023
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