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Very helpful Staff; good location

Stayed in May 2023

nothing.

great location and good hotel.

Stayed in May 2023

The bed was uncomfortably hard and the pillows were not comfortable either The sheets and doona were great quality but the mattress was just too firm.

The location was great, very close to a MRT station The room was very spacious and quiet. The linen and towels were good and the breakfast was quite nice. The staff were lovely and very helpful. The room was beautifully clean.

Stayed in May 2023

not have drinking water in the room

room is clean , bed also comfort , staff willing to service

Stayed in May 2023

Shower, bath towels very poor quality. Mini bar has not content. Staff been not communicative, no smiles, not because of mask, simply not interested in guests.

Quietness, large bed, air-conditioning, plenty space.

Stayed in May 2023

The room's toilet sink was clogged. The breakfast taste was below average with limited choices.

The location of the Hotel.

Stayed in May 2023

Not setting any records standard city hotel for the price.

Good location, friendly staff, good value for money, nice breakfast.

Stayed in May 2023

The check in process was made to be over complicated and took ages. Hard when travelling with kids. I had to spend more time on the second day at reception as they said I hadn’t paid for the extra bed when I had. I had to prove I had. The staff weren’t very friendly…no excuse for that. The breakfast had zero gluten free options….more a Singapore issue than theirs though I think!

Good value for money and location is great as very central.

Stayed in April 2023

Happy with our stay, the staff were helpful, the room was good, breakfast was good. We would stay again.

Stayed in March 2023

breakfast same items repeated. overcooked items.

location, comfortable room, friendly staff.

Stayed in May 2023

I think the beds need a mattress topper as they were quit hard.

we really liked the staff who were always willing to help us. the facilities were very good as well with grips to get in and out of the bath and lovely lavender toiletries. The breakfast was geared towards Asian tastes but each day there were a few different things to try. it was amazingly quiet and a great location to walk to areas or get the MRT which was 50 m from the hotel.

Stayed in May 2023

The tv is not smart tv. And toilet no bidet.

The room is very nice and comfy. Bath is clean. People there are nice and not rude.

Stayed in May 2023

The French toast, too thin and soggy. It took us two phones to reception to find the slot for the key to activate the lights and air conditioning. Needs to be clearly marked. At check out we had to carry our own heavy luggage down the 4/5 steps to reception, no one came to help us! The bathrooms may need a little attention, a little grumpy around tiling of bath.

Breakfast was okay- French toast was not very nice , slices need to be thicker. The fruit was very fresh and sweet. Fruit juice machine needed to be a little more friendly to use. Yogurt was fresh and tasty. Could offered more extensive tea flavours. Staff were friendly and attentive. Overall good

Stayed in May 2023

Bathroom tired with mould on tiles

breakfast was good

Stayed in May 2023

air con was very loud, shower leaked out to the bathroom even with the shower curtain making it slippery

very clean, friendly staff, good location, will be back!

Stayed in May 2023

Breakfast. Old type of AC.

Stayed in May 2023

Nothing

Room size and facilities (fridge, kettle, TV). Breakfast choice. The staff were friendly, helpful and informative. Location was within short walk to subway station and easy walk to shopping streets and markets.

Stayed in May 2023

None

Strategic place and very easy to find food nearby (just 5 mins walk)

Stayed in April 2023

the bed

location

Stayed in May 2023

The overcooked eggs at the buffet (either boiled, scrambled or fried).

the pool to get refresh after a day of exploring. The location, close to shops, Bugis and transports, MRT stations and bus stops close by, 10 min to Gardens by the bay. Friends golf on the 4th floor.

Stayed in May 2023

Great location near public transportation breakfast 28,00 dollars. Too expensive. Room good size and comfortable

Stayed in April 2023

one of the rooms smells so bad with the smoking smells, although they told us it is a non smoking room, and the windows are sealed hence the smell lingers in the room, but we prefer a next to each other room hence didn’t manage to change to another room. they shld take stricter approach toward smokers inside the room.

excellent location, 5 mins to bra basah mrt and bugis mrt. near to many restaurants and eateries. rooms are spacious as compared to many hotels in Singapore, clean as well

Stayed in May 2023

You can't open the windows, it's quite smelly if you don't keep AC on all the time. The bathroom needs some renovation.

Location is very good, 2 min from Bras Bahar metro station and 25-30 min walking to Marina Bay. Close to Fort Canning, National Museum, Arab Street and Little India. Staff is very kind. The breakfast is good. The room is big, big and comfortable bad.

Stayed in April 2023

black furniture and lighting

breakfast good nice staff

Stayed in April 2023

I didn’t like the fact that there was a locked door between my room and another one which provided zero sound proof. I could literally hear the people talking at next room

very comfy bed

Stayed in April 2023