Skip to main content
  1. Hotel reviews homepage
  2. Singapore hotel reviews
  3. Singapore hotel reviews
  4. Reviews of Strand Hotel

Reviews of Strand Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

25 Bencoolen Street, Bencoolen, 189619 Singapore, Singapore

#240 of 488 hotels in Singapore

Guests' Choice

Review Score

Based on 1508 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.3

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.8

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 7, 2025

    8.0
    stategic location
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location in front of MRT station. Many restaurant and 7-11 in walking distance.

    Stayed in March 2025

  • Reviewed: March 28, 2025

    7.0
    It is good to stay in your hotel and i will recommend it to my friends.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lighting is a bit luvking.

    Your staff are so helpful and location is great.

    Stayed in March 2025

  • Reviewed: March 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was a good size and the bed was comfortable. Would happily stay there again.

    Stayed in March 2025

  • Reviewed: March 22, 2025

    9.0
    Overall enjoyed the stay as the property is in a good location close to public transport
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Old style

    Location

    Stayed in February 2025

  • Reviewed: March 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Had an excellent comfortable stay... will stay here again in my next visit!

    Stayed in March 2025

  • Reviewed: March 5, 2025

    9.0
    Great no frills hotel
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The curtains as the part that covered the window were voile, the heavier fabric ones were just decorative so you could not pull them together at night.

    Location, very close to Bencoolen MRT. We had booked a standard twin but received a free upgrade to a superior twin. The room was very spacious and clean. They let us check in early. Staff very helpful. The area next to reception with tea/coffee/water is a nice touch.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Overall, basic necessities are in place and clean ... no real issue. However, it will be great for the hotel to refurbish some of the old furnitures to give it a more classy appearance.

    Stayed in January 2025

  • Reviewed: February 24, 2025

    9.0
    Though it was a bit pricey, the location is very convenient and the staff were all very accomodating
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    None so far

    Wish there was breakfast included

    Stayed in February 2025

  • Reviewed: February 22, 2025

    7.0
    Location and staff are superb.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    After a full day of sightseeing, I was hoping to put my feet up and relax in front of the TV… but, to my disappointment and surprise, the ONLY English Channel was a Singaporean news channel. Cable needs to be invested as many English speakers pass through the hotel. Little luxuries go a long way. The bath didn’t retain water so a shower was the only option. No flannels provided.

    Location, Location, Location. The hotel is situated directly opposite the MRT station on the main Downtown line - Everywhere is easily accessible. The staff were also very obliging.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    8.0
    Comfortable Basic Convenient
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish there were more amenities e.g. shower cap, cotton buds...

    Looks new. Bright and clean. Bed and room was comfortable. Strong shower with hot water and tub. Able to get drinking water from the lounge downstairs. Next to the Downtown MRT line and walkable to the Red, Purple, Green and Orange line.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    7.0
    Very convenient, clean but tired looking rooms
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that only bath towels were provided and no hand towels. The bed in room 415 was very hard and not at all comfortable to sleep on. The room definitely needed refurbishment and it was tired.

    The location was good and convenient for the MRT. The staff were very good and helpful. It was very clean. We had a kettle and safe.

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    We had a great stay.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights

    Location was great! It was near restaurants, 7/11 and a stone's throw away from the Bencoolen Station.

    Stayed in January 2025

  • Reviewed: February 7, 2025

    9.0
    Good location.Great service
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is basic but sufficient

    Very good location Excellent staff service

    Stayed in February 2025

  • Reviewed: February 6, 2025

    8.0
    Good location
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was spacious, however it was a bit dated

    Good location for food and MRT and the luggage attendant was very helpful

    Stayed in February 2025

  • Reviewed: February 4, 2025

    7.0
    Very simple rooms but fine for one night. Very close to station which is a bonus
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    The shower took a very long time to get hot. No shampoo or conditioner so need to take your own.

    Room is very basic but great location and all we needed for one night. Easy to get around Singapore with station right out hotel.

    Stayed in January 2025

  • Reviewed: January 25, 2025

    8.0
    Convenient location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Very convenient to mrt and food court

    Stayed in November 2024

  • Reviewed: January 25, 2025

    7.0
    Two Nights at the Strand
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was sad and in need of renovating. There were too few sockets for electrical stuff, phones , batteries etc. The toilet hadn't been cleaned properly on our arrival. Toiletries are listed but they consisted of a toothbrush kit, an unlabeled pump dispenser of who knows whether it was body wash, shampoo or conditioner. There wasn't a complimentary soap bar but soap dispensers, one over the bath and one by the basin. The hot water wasn't, it managed a tepid temperature but too cold for me to shower. I raised the problem with reception, I was told to run the water for a long time (what a waste of water). I said I had done this. I was told that they'd get someone to look at it I checked out of the hotel without ever showering, instead I boiled the kettle and had a strip wash. The bed sheets were clean but torn, this was at the foot of the bed which I noticed because I untucked the duvet at the foot end The bath had a crack in it, no hot water so didn't find out if it leaked. The carpet in the room looked dirty with stains, it felt dusty too. The lighting the room wasn't great. I appreciate it was a budget hotel but I wouldn't stay there again. The double bed was uncomfortably bouncy.

    The location was great, very close to Downtown subway line. Digital key card The room was an OK size for the price. There is underground parking which we didn't need. Clean linen

    Stayed in January 2025

  • Reviewed: January 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed ekstra firm. I can't sleep.

    The location .. the staff.

    Stayed in January 2025

  • Reviewed: January 16, 2025

    8.0
    Comfort stay for family
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Strategic location. Close to MRT station & walking distance to many restaurants. Larger room compare with other similar hotels .

    Stayed in January 2025

  • Reviewed: January 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location

    Stayed in November 2024

  • Reviewed: January 6, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is ideally situated to reach the historic center, marina bay or little India by foot. The MRT station is immediately in front of the entrance. Therefore easy to get to the airport. The hotel standard is good middle class. That there is no breakfast option is no problem as you get a decent coffee and croissant next door or a Chinese breakfast across the road.

    Stayed in January 2025

  • Reviewed: January 6, 2025

    9.0
    the hotel staff are very nice, greet us everytime, lovely stay
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the room is clean but very basic and standard

    it is in front of mrt bencoolen station, near bus station. walking distance to bugis, fort canning, etc

    Stayed in January 2025

  • Reviewed: January 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    Best location. Nice staff.Big room.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a great budget hotel, not luxurious, which is reflected in the price.

    Such a convenient location. A super comfortable spot to stay while exploring the city.

    Stayed in January 2025

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: