25 Bencoolen Street, Bencoolen, 189619 Singapore, Singapore
#240 of 488 hotels in Singapore
Guests' ChoiceBased on 1508 hotel reviews
7.9Cleanliness
8.1
Comfort
8.1
Location
9.3
Facilities
7.5
Staff
8.5
Value for money
7.8
Free Wifi
8.7
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End of dialog contentReviewed: April 7, 2025
Mufti
IndonesiaLocation in front of MRT station. Many restaurant and 7-11 in walking distance.
Stayed in March 2025
Reviewed: March 28, 2025
Teodoro
Saudi ArabiaLighting is a bit luvking.
Your staff are so helpful and location is great.
Stayed in March 2025
Reviewed: March 27, 2025
Mark
New ZealandThe room was a good size and the bed was comfortable. Would happily stay there again.
Stayed in March 2025
Reviewed: March 22, 2025
George
AustraliaOld style
Location
Stayed in February 2025
Reviewed: March 15, 2025
Bryan
PhilippinesHad an excellent comfortable stay... will stay here again in my next visit!
Stayed in March 2025
Reviewed: March 5, 2025
L
United KingdomThe curtains as the part that covered the window were voile, the heavier fabric ones were just decorative so you could not pull them together at night.
Location, very close to Bencoolen MRT. We had booked a standard twin but received a free upgrade to a superior twin. The room was very spacious and clean. They let us check in early. Staff very helpful. The area next to reception with tea/coffee/water is a nice touch.
Stayed in March 2025
Reviewed: March 3, 2025
Tony
MalaysiaOverall, basic necessities are in place and clean ... no real issue. However, it will be great for the hotel to refurbish some of the old furnitures to give it a more classy appearance.
Stayed in January 2025
Reviewed: February 24, 2025
May
New ZealandNone so far
Wish there was breakfast included
Stayed in February 2025
Reviewed: February 22, 2025
Sharon
United KingdomAfter a full day of sightseeing, I was hoping to put my feet up and relax in front of the TV… but, to my disappointment and surprise, the ONLY English Channel was a Singaporean news channel. Cable needs to be invested as many English speakers pass through the hotel. Little luxuries go a long way. The bath didn’t retain water so a shower was the only option. No flannels provided.
Location, Location, Location. The hotel is situated directly opposite the MRT station on the main Downtown line - Everywhere is easily accessible. The staff were also very obliging.
Stayed in February 2025
Reviewed: February 15, 2025
Companion
MalaysiaWish there were more amenities e.g. shower cap, cotton buds...
Looks new. Bright and clean. Bed and room was comfortable. Strong shower with hot water and tub. Able to get drinking water from the lounge downstairs. Next to the Downtown MRT line and walkable to the Red, Purple, Green and Orange line.
Stayed in February 2025
Reviewed: February 9, 2025
Alan
United KingdomThe fact that only bath towels were provided and no hand towels. The bed in room 415 was very hard and not at all comfortable to sleep on. The room definitely needed refurbishment and it was tired.
The location was good and convenient for the MRT. The staff were very good and helpful. It was very clean. We had a kettle and safe.
Stayed in February 2025
Reviewed: February 7, 2025
Royah
PhilippinesLocation was great! It was near restaurants, 7/11 and a stone's throw away from the Bencoolen Station.
Stayed in January 2025
Reviewed: February 7, 2025
柏毅
TaiwanEverything is basic but sufficient
Very good location Excellent staff service
Stayed in February 2025
Reviewed: February 6, 2025
Sariny
United StatesThe room was spacious, however it was a bit dated
Good location for food and MRT and the luggage attendant was very helpful
Stayed in February 2025
Reviewed: February 4, 2025
Pamela
AustraliaThe shower took a very long time to get hot. No shampoo or conditioner so need to take your own.
Room is very basic but great location and all we needed for one night. Easy to get around Singapore with station right out hotel.
Stayed in January 2025
Reviewed: January 25, 2025
Noraini
CanadaVery convenient to mrt and food court
Stayed in November 2024
Reviewed: January 25, 2025
Ali
United KingdomThe room was sad and in need of renovating. There were too few sockets for electrical stuff, phones , batteries etc. The toilet hadn't been cleaned properly on our arrival. Toiletries are listed but they consisted of a toothbrush kit, an unlabeled pump dispenser of who knows whether it was body wash, shampoo or conditioner. There wasn't a complimentary soap bar but soap dispensers, one over the bath and one by the basin. The hot water wasn't, it managed a tepid temperature but too cold for me to shower. I raised the problem with reception, I was told to run the water for a long time (what a waste of water). I said I had done this. I was told that they'd get someone to look at it I checked out of the hotel without ever showering, instead I boiled the kettle and had a strip wash. The bed sheets were clean but torn, this was at the foot of the bed which I noticed because I untucked the duvet at the foot end The bath had a crack in it, no hot water so didn't find out if it leaked. The carpet in the room looked dirty with stains, it felt dusty too. The lighting the room wasn't great. I appreciate it was a budget hotel but I wouldn't stay there again. The double bed was uncomfortably bouncy.
The location was great, very close to Downtown subway line. Digital key card The room was an OK size for the price. There is underground parking which we didn't need. Clean linen
Stayed in January 2025
Reviewed: January 23, 2025
Riska
IndonesiaThe bed ekstra firm. I can't sleep.
The location .. the staff.
Stayed in January 2025
Reviewed: January 16, 2025
Arry
IndonesiaStrategic location. Close to MRT station & walking distance to many restaurants. Larger room compare with other similar hotels .
Stayed in January 2025
Reviewed: January 7, 2025
Radytya
IndonesiaThe location
Stayed in November 2024
Reviewed: January 6, 2025
Rolf
GermanyThe hotel is ideally situated to reach the historic center, marina bay or little India by foot. The MRT station is immediately in front of the entrance. Therefore easy to get to the airport. The hotel standard is good middle class. That there is no breakfast option is no problem as you get a decent coffee and croissant next door or a Chinese breakfast across the road.
Stayed in January 2025
Reviewed: January 6, 2025
Tsaniya
Indonesiathe room is clean but very basic and standard
it is in front of mrt bencoolen station, near bus station. walking distance to bugis, fort canning, etc
Stayed in January 2025
Reviewed: January 2, 2025
Rainy
ThailandNone
Best location. Nice staff.Big room.
Stayed in January 2025
Reviewed: January 1, 2025
Clare
AustraliaIt's a great budget hotel, not luxurious, which is reflected in the price.
Such a convenient location. A super comfortable spot to stay while exploring the city.
Stayed in January 2025
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