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  4. Reviews of ST Residences Novena

Reviews of ST Residences Novena This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

145A Moulmein Road, Novena, 308108 Singapore, Singapore

#232 of 483 hotels in Singapore

Guests' Choice

Review Score

Based on 152 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    8.0

  • Free Wifi

    6.9

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Showing 76 - 100

  • Reviewed: January 25, 2023

    10
    Value for money apartment
    • Leisure trip
    • Couple
    • Studio Twin Apartment
    • Stayed 6 nights

    This is again constructive criticism. The building is not visible, because it is poorly lit at the front. As some of the reviews mentioned earlier, our taxi driver also missed and we ended up getting down two buildings away and had to lug our luggage to the apartment. The kitchen has one big pan and no other utensils. So difficult to cook anything even basic. But microwave and refregirator was provided so it should be ok for most.

    Very good apartment. Very prompt replies through whatsapp. Communication is 24/7 through whatsapp. All requests were taken care of. Excellent housekeeping. The apartment had everything that was required. We really enjoyed our stay. Water bottles were provided and it was possible to refill the bottles from the cooler at the lounge. Very good terrace at the top.

    Stayed in January 2023

  • Reviewed: November 16, 2022

    3.0
    Poor
    • Business trip
    • Family with young children
    • Studio Double Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Unusable rotting gym. Unwatchable outdated television. Horrible degraded decor. No professional courtesy or service. "DIY for same price as 4star hotel..."

    Proximity to my work. Comfy bed.

    Stayed in November 2022

  • Reviewed: October 31, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Executive One-Bedroom Apartment
    • Stayed 10 nights

    There was no reception, no breakfast option, the whole place is quite worn down

    Check in went smoothly

    Stayed in August 2022

  • Reviewed: September 26, 2022

    3.0
    ST Residence Novena
    • Leisure trip
    • Solo traveler
    • Studio Twin Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    wifi keep disconected power points next to table are not working water flow from shower small air conditon was not working for 2 days water leak out from iron

    Stayed in September 2022

  • Reviewed: July 12, 2022

    6.0
    happy and comfortable place to return 'home' to.
    • Leisure trip
    • Family with young children
    • Studio Twin Apartment
    • Stayed 7 nights

    The hotel lobby's AC was not working when we checked in. And it was still not working when we checked out after a week. This did dilute the initial impression of the overall experience of the hotel.

    As returning Singaporean visitors, we specifically chose it for its convenient location (in the same street as our extended family's residence) and the comfort of the self-contained room itself. The check-in was very smooth and generally helpful whenever we approached them for assistance. The room's wifi and AC are working well. The bathroom and toiletries are lovely too. It is very well maintained- the room and its amenities and cleanliness. A cosy private hotel apartment. The pool itself looks very inviting, however I didnt get the chance to use it.

    Stayed in June 2022

  • Reviewed: June 25, 2022

    6.0
    okay for stay but staff not helpful
    • Leisure trip
    • Group
    • Studio Double Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    all a bit musty and some wear and tear but most annoying was staff, absent and not speaking English very well. for family we had to book two rooms but they were not able to give us adjacent rooms. on the other hand next door neighbor was very noisy partying all night and we had no means to contact staff. all a bit disappointing.

    good location although not close to tourist attractions but shopping center near and good taxi distance to main spots downtown

    Stayed in June 2022

  • Reviewed: May 23, 2022

    4.0
    Don't book it - it's disgusting
    • Business trip
    • Solo traveler
    • Executive One-Bedroom Apartment
    • Stayed 6 nights

    It started with the check-in. Doors were closed when I arrived at 10pm without any message or speaker where you could call someone. Called their number, no one picked up the phone. Finally, after 30 minutes standing outside, I reached them via WhatsApp and could check-in. The building and facilities are run-down and would require a complete renovation. Worst however was that the wall behind my bed was leaking. A brown sauce was running down the wall, soaking my cushion and lining in the first night. Someone came after hours to wipe it away but of course, it came back. Installed a self-made drain system using paper towels that I had to replace in morning and afternoon. No activity from ST Residences to fix it, to offer another room or compensation.

    I always try my best to find something positive about a hotel/apartement. Besides the location that was perfect for my job in SG, I'm afraid, there is nothing

    Stayed in May 2022

  • Reviewed: May 14, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Executive One-Bedroom Apartment
    • Stayed 8 nights

    Everything is great - just the constant curry smell in the corridors is just overwhelming. Lucky for us the room didnt smell of curry.

    Loved the cleanliness of the room and the room service is really wonderful. Loved the fact that there's a washing machine plus dryer and a balcony to hang the clothes. The beds are super comfortable. No noise from the neighbours above.

    Stayed in May 2022

  • Reviewed: April 26, 2022

    6.0
    An OK facility but I wouldn’t book it again.
    • Leisure trip
    • Solo traveler
    • Executive One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Hot water often lukewarm or worse. No iron. Scales battery needed replacement. Have to request room servicing day before.

    Comfortable bed. Roomy enough. Good storage. Effective aircon

    Stayed in April 2022

  • Reviewed: December 15, 2022

    7.0
    value for money serviced apartment in a great location.
    • Family with young children
    • Executive One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted from a mobile device

    our air conditioning broke down several times during our 1 month stay. technicians entered our room multiple times to check/ service. we had to change room once for one night as the aircon would not work. we had a few mornings of no aircon while the technician worked on the main unit our aircon was connected to. the management did try to compensate us by letting us switch rooms for the night and gave us an extra night stay so am appreciative of that. Thank you.

    location, well equipped one bedroom apartment. has the necessities.

    Stayed in December 2022

  • Reviewed: March 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive One-Bedroom Apartment
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Executive One-Bedroom Apartment
    • Stayed 32 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: February 1, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Studio Double Apartment
    • Stayed 16 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 20, 2025

    8.0
    Very Good
    • Couple
    • Studio Double Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: January 10, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Executive One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: December 18, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Executive One-Bedroom Apartment
    • Stayed 11 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: December 6, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Executive One-Bedroom Apartment
    • Stayed 18 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: August 17, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Studio Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: May 28, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Premier One-Bedroom Apartment
    • Stayed 13 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: March 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier One-Bedroom Apartment
    • Stayed 37 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: December 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premier One-Bedroom Apartment
    • Stayed 14 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: December 18, 2023

    8.0
    Very Good
    • Family with young children
    • Executive Studio Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: December 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Double Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: December 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Double Apartment
    • Stayed 17 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2023

Showing 76 - 100

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