room we initially booked was not clean.

good location but the room we initially booked was not clean. We got to change to a better room so that was good.

Stayed in October 2022

All was good

Clean, quiet, friendly and in a central location in the Arab district.

Stayed in October 2022

There should be 2 chairs in a room so 1 person doesn't have to sit on the bed. Given 2 instant coffee sachets for a 2 night stay was tight. Yes I was given 2 more when I asked but I shouldn't need to ask.

The location was great. Near arab quarter food outlets and with 2 7Eleven stores nearby for reliable, safe snacks. Quiet, cool large rooms.

Stayed in October 2022

Double glazing needed to help with street noise at night and energy efficiency.

beautiful district riche in History, perfect location to explore Singapore😃 Hôtel building has a interesting history. staff very helpful, Rooms are large, well appointed, bedding comfortable.

Stayed in October 2022

The toilet should have a bide spray.

Stayed in October 2022

The room was clean but smelled a bit musty, no windows and was a bit of a maze to get to our room

Staff were friendly and helpful

Stayed in October 2022

A bit dark inside the room but otherwise it was very nice

Great location, friendly staff, clean hotel

Stayed in October 2022

One can tell that the last renovation has been while ago. It still meets all the standards, but some furniture and facilities could need a refresher.

The Sultan is an excellent place to stay when being in Singapore. It's a classy option in a shophouse-style building, which nicely resembles the architecture in that area. The staff was very friendly and attentive. I stayed in two different rooms with two different bookings and can tell, its worth booking the deluxe room. It was spacious and stylish and had a nice view to the back alley. The place feels safe and the location is unique, also good to explore the city.

Stayed in October 2022

Room smelt a little musty, but once in it for a few seconds you don't notice it.

Located near several MRT stations and many cafes and restaurants, The Sultan is well situated in Kampong Glam. It is clean, the staff are friendly & helpful (they recommended several good places to eat) and the rooms well equipped & spacious.

Stayed in October 2022

the bathroom was a little compact

location excellent, room good..

Stayed in October 2022

The rooms near the street in the first floor are pretty noisy. The housekeeping service doesn't clean really deep and, found leftovers of previous people in the room.

Amazing location, with many restaurants and coffee places around. Subway is really close and several bus stops around.The hotel is really beautiful building because it is an heritage building.

Stayed in October 2022

Our room was beside the street so could hear people and cars passing by. The way to the room can be flooded when there's rain.

No breakfast. But good location with plenty of choices of restaurants.

Stayed in October 2022

Our room (136) was noisy, because the doors on the street side are not closing very well. Also noise from the upper rooms can be heard. Ear plugs solved these issues. WiFi speed and connection was depending on the amount of users

Friendly staff, good shower, good bed, metro on walking distance and bus stop before the hotel,, looked recently renovated, supermarket and restaurants close by

Stayed in October 2022

I was a little shocked by the small size of my room! basically you open a door and the bed is right in front, you can only take 3 steps inside. the bed is up on a platform so you can’t walk around it either. it would be a bit cramped for more than one person. also there was a slight smell of mould when I entered the room and I saw some mould on the bathroom ceiling. Tine for 1 night any more would have been claustrophobic. I think the price should be lower to reflect the tiny room size.

lovely building, well located and nice staff. free water and drinks in the minibar wa Sa bonus and the shower was fantastic.

Stayed in October 2022

It was dusty in places, such as the surface of the doors. Although we had a window, it was basically sealed shut and we could hardly get any light into the room. This bothered me. We were towards the back of the building so it wasn't too noisy, but if you are sensitive to noise, I would suggest requesting a room away from the street front as it would be noisy at night.

The staff were friendly and the room was mostly cleaned well.

Stayed in September 2022

The path to the room at the back building is roofless, so when it rains it's all wet

I like the overall ambience of the hotel. Staffs are friendly. The most important thing is clean.

Stayed in September 2022

Only Minor things: Not their fault but due to the heavy rain we had a leaking ceiling a couple of nights. They got maintenance on to it straight away each time. More small towels would be good.

Fantastic location. Easy walking to two MRT stations and right in the heart of Kampong Glam. Bed was comfy, room good size, shower pressure was really good. We got complimentary minibar for the first day. Like the fact it is not a 'cookie cutter' hotel. Staff courteous.

Stayed in September 2022

Plenty local eating places for breakfast.

Stayed in September 2022

room was not as decorated as the advertisements

location, clean, comfortable

Stayed in September 2022

hotel room gets cleaned every 2 days which wasn’t mentioned at the check-in. Furthermore, the water was cold the whole stay. We mentioned it on the first day to reception and we were told that everything was fixed. the water was still cold afterwards but we didn’t want to be fussy about it. We were on the ground floor and could hear literally everything from outside. We had to purchase earplugs for the remaining days.

Very good location; 24h self laundry; nice design and hotel

Stayed in September 2022

We could hear people walking above us. Street noise is loud and goes on until late at night and starts up again very early in the morning. If you're a light sleeper, this is not the place for you.

Great customer service, decor, clean, and modern rooms.

Stayed in September 2022

Only 1 chair in the room, room made up only every second day, on site restaurant quite expensive.

good room size, air con good and on when we arrived

Stayed in September 2022

Check-in was seamless, the accommodation was cosy with beautiful ambient lights and a comfortable bed. A huge thank you to Erfa for being so hospitable and accommodating to our requests, we greatly appreciate it! You're the icing on the cake during our stay at The Sultan.

Stayed in September 2022

Bathroom tiny

Location excellent

Stayed in September 2022

No reasons to complain.

Friendly hotel with efficient staff. The hotel room was clean. The location was good. Wi-Fi worked pretty well. In overall is a good budget hotel to stay in the expensive Singapore.

Stayed in August 2022