it lacks amenities like a kitchenette that should be conveniently located to the batch of rooms and have mini eats like sandwiches and espressos vending machine for late night eats

it’s quaint chic and it’s centrally located

Stayed in April 2022

There is mold in every room. The floor is sticky and the staff is not friendly or welcoming. We arrived and had mold in our bedroom. The receptionist showed us two other rooms, but both of them had mold in the bathrooms as well. I wouldn’t stay here again.

Stayed in April 2025

Hotel looked far nicer from the pictures than it was in real life. Felt a bit run down.

Nice calm neighborhood. Lots of things nearby

Stayed in April 2025

Room was dusty. Soundproofing not good, so we could hear lots of noise from outside. Could not get a good rest.

Stayed in January 2025

I have been staying in Sultan on a few occasions, this time the room given to me was a little different the door swing open fast till it injured friend's hand. The room i got was ok but the toilet gets very wet due to the size and unable to put the floor mat when you open the bathroom door.

I like the location and the staff in Sultan.

Stayed in November 2024

a bit far from MRT station but still very acceptable~

sophisticated, clean, friendly, so the best experience in singapore~

Stayed in November 2024

I liked all.

All of the stuffs were so nice. Really appreciate your hospitality. Special Thank you to Seri. You are so sweet and very helpful. Missing you in Tokyo Japan.

Stayed in October 2024

the location and how cozy the place was.

Stayed in September 2024

Very easy to find halal foods as there are many muslim restaurants (arabic, indian and indonesian restaurants) around the hotel. For muslimin, the Sultan Mosque is within walking distance so you should be able to join the solat jamaah at the mosque.

Stayed in August 2024

Poor sound proofing

Heritage

Stayed in July 2024

There was not one thing that we could dislike about the property.

We loved the location, the ambience, walking distance to a variety of restaurants. Staff were exceptionally helpful, pleasant and accommodating in all areas of our stay. Although all staff were very helpful, we have to mention one member of staff in particular, Seri. A who went the extra mile to ensure our overnight stay was a great experience. We were upgraded on arrival which was amazing. Rooms were large and very comfortable- cannot express how much we enjoyed our stay!

Stayed in June 2024

The standard room we were given. Would have to be the most dysfunctional hotel room I have ever stayed in. It is very tight. I'm ok with that but the bed was just crazy had to crawl across the top on all fours to get to it. If you are an older person this not a room for you. A couple of years ago I stayed at the same hotel. I took the luxury bungalow room it was nice. It did not cost to much more I really regret being a cheap skate this time.

The staff were really good, helpful and friendly . Location is great. It was clean and rooms very well serviced.

Stayed in May 2024

The room was very small,but it was alright having in mind Singapore prices.

Its a nice old building.The staff was very friendly.The receptionist was very helpful and accommodating .Needless to say the weather was very hot ,- so it was a good idea to come back at 1pm.

Stayed in April 2024

We found coco rags and lizard in our room

We looking for a place better than place we where there for that much money paid

Stayed in April 2024

Location, building, room, neighborhood, staff members ... everything!

Stayed in January 2024

The only criticism was the layout of the bathroom - opening the door and moving around it was a bit awkward, but otherwise everything was great.

The location was great - really handy for the subway (Lavender station) and bus routes. The staff were really friendly, especially the guys working the bar, who went over and above to make us feel welcome.

Stayed in March 2024

Price charged far exceeded expectations due to establishments financial arrangement AND i have been charged on my credit card in excess of the amount i signed for.

Room size was Fine.

Stayed in March 2024

Absurdly small bathrooms, both in the ordinary rooms and in the top class Puteri room to which we upgraded. Singapore is expensive, but the Sultan does not justify its rates. Laws include no restaurant for breakfasts. Its best asset is its good location adjacent to good Malay/Arab cafes.

The Sultan seems to be in the process of running down, it needs a proper makeover, and seems unlikely to be getting one. The bar, which looks so attractive in the photos, is now (late March 2024) about to close. We liked the nearby Malay/Arab precinct.

Stayed in March 2024

Room was smaller than I expected, particularly considering that it was quite expensive.

Lovely elegant building. Good location.

Stayed in March 2024

No having a breakfast

There is no breakfast but the location was good.

Stayed in February 2024

Hair wash was empty, bathroom tile was broken.

Not the most amazing hotel experience, but generally OK in all respects (location, comfort, cleanliness, value). Quirky styling was fun - not a cookie cutter hotel.

Stayed in December 2023

nil

nil

Stayed in January 2024

No breakfast option but that's okay because there are many food options nearby.

The facilities including the outdoor area were cozy, welcoming, and relaxing. The room was very comfortable, clean and spacious. Liked the area, service and can take the big tour bus outside the hotel

Stayed in December 2023

1)The lift is not working. 2)We need to cross over to get to our room 3)No shelter when crossed over 4)There is no bidet in the toilet

1)Love the area. 2)Convenient place 3)Staff is friendly 4)Love the concept of the hotel lobby

Stayed in January 2024

Dirty shower, hard bed and damp smell in room

Location and friendly staff

Stayed in January 2024