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Reviews of The Sultan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

101 Jalan Sultan, #01-01, Kampong Glam, 199002 Singapore, Singapore

#189 of 491 hotels in Singapore

Guests' Choice

Review Score

Based on 917 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    7.9

  • Free Wifi

    8.5

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Showing 451 - 475

  • Reviewed: March 21, 2023

    10
    memorable
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    location, convenience, cleanness, service with a style

    Stayed in March 2023

  • Reviewed: March 20, 2023

    3.0
    Uncomfortable
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was horrific

    Stayed in March 2023

  • Reviewed: March 18, 2023

    5.0
    Reasonable hotel in a slightly dodgy location.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    No windows

    checkin

    Stayed in February 2023

  • Reviewed: March 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean comfortable room with good sized bed. The room was modern, bright and well equipped. There's even a free mini bar with soft drinks and snacks. Close to Little India, and MRT stations at Lavender and Bugis, The Sultan is a great base for exploring Singapore. Would definitely book here again.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    4.0
    No direct light in my room made it very unwelcoming
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was so dark there was no direct light at all. The window looked out into a passageway. I think a lot of the rooms would be like that. There was only the foyer to sit in and there were no lounge chairs there, so it did not feel like a place you could relax for an hour before dinner.

    Good size room, recently decorated. Comfy bed. Free soft drinks

    Stayed in March 2023

  • Reviewed: March 13, 2023

    6.0
    Could be much better
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights

    Not all rooms look like the photos presented on the website. While hotel rooms are small everywhere in Singapore, some rooms at this hotel barely allow one to enter from the hallway and then do not offer much space to move. Be careful when booking, as well as when being presented with the room key. Bathroom is really small, one has to open the door to the wall, enter and then squeeze by to let the door close (like in airport toilet stalls). No dehumidifier or vent in the bathroom, it was always steamy, there was some black mold on the wall. Shower head kept dripping water for hours after being turned off. Rooms have windows that either face the side streets, or the inner hallways and other rooms, so curtains have to be on at all times. Walls must be paper thin, as after next room got inhibited I could hear the noise from the room and the lobby. Wifi network names and passwords found when trying to connect from the room didn't match the provided instructions. Even after receiving new details from reception desk wifi was difficult to set -up (had better luck doing that next to door) and unstable (had to reset it every day).

    The hotel is close to the MRT and bus stops. It is also within walking distance to the Arab Street. Even walking to the City Hall, Fort Canning, or the quays would take around 30 minutes. While it was necessary to turn on a switch 10 minutes before taking a shower (to get hot water), there was no problem with the water. It also drained well, due to having a lower level drain in the shower stall. Minibar stocked with water and some soda drinks - water was replenished during the stay. The minibar is though enclosed in a cabinet and thus runs hot, as there’s no vent in the cabinet walls.

    Stayed in February 2023

  • Reviewed: March 10, 2023

    6.0
    It was fine for a short stay but if i had spent more nights, i would have asked to change rooms.
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    The toilet wasn't cleaned properly which was quite disappointing. The aircond seemed like it needed servicing as the fan was making loud ticking sound all night. The sound proofing for the glass doors was inexistent which meant everything was clearly heard (e.g. road noises).

    Stayed in March 2023

  • Reviewed: March 2, 2023

    3.0
    Very noise, I coudn't sleep
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too much noise I couldn't sleep

    Very small room and zero soundproofing. We can easily listen the people in nearby room but the worst part was that we were near a small pound with the fish and the sound on heavy rain in that didn't let me sleep all night long.

    Stayed in March 2023

  • Reviewed: February 28, 2023

    10
    good hotel
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    size of rooms

    security

    Stayed in February 2023

  • Reviewed: February 27, 2023

    5.0
    Would not stay again
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old ramshackle property in need of refurbishment. Very dated.

    Not much

    Stayed in February 2023

  • Reviewed: February 21, 2023

    4.0
    Will stay again next time
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet has no exhaust fan

    The room is clean

    Stayed in January 2023

  • Reviewed: February 20, 2023

    6.0
    Good enough location. Can easily walk into town. The reception was not inviting to sit in.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The outside of the building and the common external areas looked jaded. There was greem mould on the curtans on the cabannas. The paint was peeling and the place looked uncared for.

    The reception staff were helpful but not particularly friendly. The bar staff were great although it was a shame they did not seem to have many customers. The Upstairs bar was nicely decorated and good music but lacked atmosphere even although the bar staff tried.

    Stayed in February 2023

  • Reviewed: February 18, 2023

    6.0
    Interesting base in a more historic quarter of Singapore
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Interesting base for exploring Singapore

    Stayed in February 2023

  • Reviewed: February 16, 2023

    5.0
    Terrible value for the money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very bad value for the money, given the bad state of the room (old furniture and nasty stains on the bed upholstery). Only booked this due to lack of alternatives, but would not stay there again.

    Location close to Kampong Glam and pubs and restaurants.

    Stayed in February 2023

  • Reviewed: February 5, 2023

    5.0
    Overpriced and dirty
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room definitely needed some renovation, it looked very old and not very hygienic (the bed panel had some very fishy and nasty stains...). The hotel was pretty noisy (constant noise from some air conditioning or generator from outside) and you could literally hear everything through the walls (e.g. people coughing or talking at night). Not exactly easy to sleep properly. It was on the cheaper side of Singapore hotels, but very overpriced for what it offered.

    Good location in Kampong Glam, close to lots of restaurants and a nice pub area. The staff was quite nice.

    Stayed in January 2023

  • Reviewed: February 2, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    I am arranged to a corner room, the natural light is not great, so it's also not very clean too.

    The location is good, easy to go around and close to MRT station

    Stayed in February 2023

  • Reviewed: January 30, 2023

    10
    worth revisiting
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    everything

    Stayed in January 2023

  • Reviewed: January 27, 2023

    6.0
    Good location but too fragranced room and various noise
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    like there is a strong fragnance put in the A/C, it is much to strong for tjhe nose. there was some noise from electric wiring-though was the fridge but it went on after unplugging it. Noisy when someone was walking above.

    location, things like free minibar, toothbrushes etc

    Stayed in January 2023

  • Reviewed: January 27, 2023

    6.0
    Ok for 2 nights
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was on the ground floor which was quite noisy. Streetwalkers could have easily looked into the room if the curtains weren't closed. Additionally, there was an acrid smell when we entered the room and bugs or cocoons on the wall. On the second night we saw cockroaches in the corridor on the way to the lobby - potentially coming from the streets as it was trash day. All in all, it's ok to stay for 2 nights but it wouldn't be our first choice if we come back to Singapore.

    We only stayed two nights in the hotel room which was ok. The location is great as you can easily walk around and reach public transport within 5-10minutes walk, depending on where you would like to go. There are plenty of restaurants around which made it very convenient for us to grab dinner when we arrived.

    Stayed in December 2022

  • Reviewed: January 13, 2023

    5.0
    not good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Too noisy at night. like sleeping on the street

    The staff were pleasant

    Stayed in January 2023

  • Reviewed: January 11, 2023

    10
    Highly recommended and I would stay there again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Need more hooks to hang up towels and clothes.

    Exotic. Good location.

    Stayed in January 2023

  • Reviewed: January 5, 2023

    10
    A very pleasant stay and would stay here again the next time I visit Singapore.
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights

    Aside from the hot water running out in the mornings and the noise from pipes, not much bothered me as I slept through. My room facing the walkway did not have much natural light, making it a bit tough to get up in the mornings.

    The hotel was exactly what I was looking for: reasonably priced, located on the edge of the downtown core while being in a historical area and with lots of good food options nearby. The staff were very friendly and helpful, especially Kyla whom I got to know during my stay. I liked that the spaces were a mix of indoor and outdoor, which was quite charming when it rains. The hotel is a bit run down but I quite like that, adds to its charm compared to soulless modern hotels. Lovely neighbourhood and I felt like I did not need to go beyond as I had everything I need within reach.

    Stayed in December 2022

  • Reviewed: January 2, 2023

    10
    It’s worth paying a bit more here than in hostel.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very convenient location, very clean rooms. Nice common outdoors area on second floor. Looking at general offer of accommodation in Singapore, this was great value for money. Not much more expensive than hostels with good reviews.

    Stayed in December 2022

  • Reviewed: December 28, 2022

    6.0
    Noisy
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old window that made the room very noisy and difficult to sleep. Not sure why room service was not provided everyday but it is a putty.

    Nice mama ice style

    Stayed in December 2022

  • Reviewed: December 17, 2022

    10
    Highly Recommended
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This historic property is nicely located close to two LRT stations, shops, and restaurants. Our room was very comfortable and quiet, and the water pressure in the shower was fantastic. The complimentary mini bar was also a nice touch.

    Stayed in December 2022

Showing 451 - 475

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