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  5. Reviews of Hotel Kriola

Reviews of Hotel Kriola This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida Marginal 12 de Julho, São Tomé, São Tomé and Príncipe

#4 of 14 hotels in São Tomé

Guests' Choice

Review Score

Based on 32 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.5

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 27, 2025

    9.0
    Convenient, cheap, comfortable and great people
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    If people are speaking on their phones in the courtyard late at night, you can hear them in the rooms.

    Superb staff - before and during the visit. Very helpful. Great breakfast and delicious dinners. Helped me to rent a car too.

    Stayed in February 2025

  • Reviewed: January 6, 2025

    7.0
    Correct stay but could have been better
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Broken shower, no place to sit around the swimming pool, a little bit noisy.

    The beds were comfy and the room was clean bit the hotel is a little bit noisy and my shower was broken.

    Stayed in December 2024

  • Reviewed: January 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room with Pool View
    • Stayed 1 night

    Nice spot, helpful host/staff, good value.

    Stayed in January 2025

  • Reviewed: December 27, 2024

    8.0
    One night or come to get dinner
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    dampness in the room

    Good staff Good restaurant

    Stayed in December 2024

  • Reviewed: November 21, 2024

    8.0
    It's great
    • Leisure trip
    • Solo traveler
    • Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very well-located and quite clean. Queen rooms were well decorated and the food at the restaurants was great. Decent customer service too

    Stayed in November 2024

  • Reviewed: October 20, 2024

    8.0
    Very nice stay
    • Leisure trip
    • Travelers with friends
    • Twin Room with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    There was no water in the pool

    Nice people, very kind. The food was nice and very affordable.

    Stayed in October 2024

  • Reviewed: June 7, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    The hospitality of the owners. The allowed me a late check out without additional charges. The room was well cleaned everyday. There is a table and a chair in the room for work. Silence at night. Internet worked well. The breakfast was good, including local fruits.

    Stayed in May 2023

  • Reviewed: June 5, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool was closed

    My room was exactly as expected. Wifi reception in the room was very good. The hotel has a restaurant which I think served tasty food. Breakfast was simple but good. Carla and her husband are very nice and they make you feel welcomed and at home.

    Stayed in June 2023

  • Reviewed: January 26, 2023

    9.0
    Great little hotel.
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 11 nights
    • Submitted from a mobile device

    Very clean if basic hotel. Food also very good. However, the most enjoyable aspect was the owners and all the staff who were super friendly and helpful.

    Stayed in January 2023

  • Reviewed: September 8, 2022

    8.0
    very happy overall
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the staff, the room is clean.

    location, the staff are extremely nice and friendly….

    Stayed in September 2022

  • Reviewed: August 1, 2022

    8.0
    Would revisit for initial night then move on
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    restaurant seemed overpriced and was only really open in the evenings

    convenient to the airport and walking distance to parts of the city

    Stayed in July 2022

  • Reviewed: May 6, 2022

    8.0
    Great stay at PZero hotel!
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights

    Can be a bit nosy

    The staff is very helpful and the restaurant has great food!

    Stayed in April 2022

  • Reviewed: March 8, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Non-applicable

    My stay in Hotel Kriola surpassed all my expectations. Kriola is a small, familiar hotel facing Ana Chavez bay. If you are looking for a comfortable, well located place, look no further. The room was spacious and the bed extremely comfy. The room had AC, a small fridge and an amazing bathroom. Breakfast is diverse and buffet style. The hotel is extremely clean and located next to the biggest supermarket in all São Tomé island. You'll be located within 10mins walk to all the major interest points (the Museum, Papa Figos restaurant, city centre, Diogo Vaz chocolate showroom, etc...). The swimming pool was amazing to relax in the afternoon. The staff is amazing and will go above and beyond to assist you. Dinner here was one of the best meals of my holiday (I was in Sao Tomé for 9 days so it says a lot). When we arrived at São Tome, we stayed 2 nights in Pestana and I wished I had stayed in Kriola instead because it was, by far, the best hotel in the whole island. I travelled with a 6 year old.

    Stayed in March 2025

  • Reviewed: February 21, 2025

    10
    Outstanding value for money. Comfy rooms. Wonderful staff.
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    The city is renovating the beach. Totally out of the hands of the hotel. Besides, the end result will make it even better in the near future.

    Outstanding. The staff are incredible - before and during my stay. The rooms are comfortable and clean. The food in the restaurant is delicious. The hotel helped me rent a car so I could reach the rest of the island. I would recommend staying here to anyone

    Stayed in February 2025

  • Reviewed: January 3, 2025

    10
    hotel agreable
    • Leisure trip
    • Solo traveler
    • Twin Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    RAS

    RAS

    Stayed in December 2024

  • Reviewed: May 8, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Just the pool was a bit dirty because of all the rain but they were cleaning it

    Cutely decorated, very clean, very comfortable, very helpful and friendly staff and managers and amazing restaurant!!

    Stayed in May 2023

  • Reviewed: March 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    My family and I had wonderful stay at the PZero Hotel for a week. The rooms were spacious, clean and modern. What I really appreciate is table for studying/working, with good wifi. We enjoyed breakfast, with a variety of fresh fruits. The pool was clean with plenty of seating around it. The staff was very nice and polite. We were especially impressed with the owner, who was incredibly helpful and kind, and even allowed us to stay past checkout. The hotel location was great, with easy access to restaurants, shops, and the sea. Highly recommend and would love to come back.

    Stayed in February 2023

  • Reviewed: August 31, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    super nice, feels like home, staff is very friendly and available to help. definitely recommend

    Stayed in August 2022

  • Reviewed: June 24, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    Really helpful manager, and a lovely restaurant and bar with good food in the evening. Convenient for airport and a big supermarket close by.

    Stayed in May 2022

  • Reviewed: June 3, 2022

    10
    Brilliant!
    • Leisure trip
    • Solo traveler
    • Twin Room with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    it’s not the noise free, you have to bear in mind that is situated in the most busy avenue of São Tomé however didn’t stop me from sleeping well.

    very good taste in the decoration. The bed was very comfortable. staff was amazing. Food was great. Carla and Francisco are 5* hosts.

    Stayed in June 2022

  • Reviewed: March 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: January 28, 2025

    7.0
    Good
    • Business trip
    • Solo traveler
    • Twin Room with Pool View
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: November 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: December 17, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

Showing 1 - 25

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