Governor's Road, Leeward, 00000 Grace Bay, Turks & Caicos Islands
#22 of 26 hotels in Grace Bay
Guests' ChoiceBased on 45 hotel reviews
8.4Cleanliness
8.2
Comfort
8.6
Location
7.4
Facilities
8.3
Staff
8.4
Value for money
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: March 11, 2025
Doug
United StatesOur room had no view.
Stayed in March 2025
Reviewed: January 29, 2025
Teri
United StatesApparently the hot tub hasn’t been working for awhile. I would also caution would be guess that this isn’t really a resort as the name might imply.
I liked the central location of the pool and the quietness overall
Stayed in January 2025
Reviewed: January 3, 2025
Andrey
United StatesFitness room. Old and poorly maintained equipment. Needs better cleaning
Setting, location, general cleanliness, excellent pool, nice beach
Stayed in January 2025
Reviewed: June 14, 2024
Sabreen
United StatesWe were a group of 3. We were far from restaurants and activities. Each taxi cost us between $21 - $66 one way. A car rental is advised.
We were in spacious accommodations and the condo and grounds were very clean.
Stayed in May 2024
Reviewed: June 1, 2023
Latrion
United StatesHot tub poolside was not working. They kept promising it would be fixed, but that never happened. The room had no jets in the tub, so we couldn’t relax that way either.
Being able to walk out patio door and be at poolside.
Stayed in May 2023
Reviewed: March 15, 2023
John
United Stateskitchen implements need improvement. The chef knives need sharpening. Pots and pans were inadequate, and dishes were inadequate for 4 adults.
No breakfast was provided. The pool area was beautiful and the gym was good.
Stayed in February 2023
Reviewed: January 7, 2023
Mark
CanadaThere’s not a restaurant or bar on the property.
Quiet and the grounds are kept clean. Property is in Leeward so you need to rent bicycles or a vehicle if you plan to get around the island. Not far from Grace Bay or Blue Haben Marina. Great value
Stayed in January 2023
Reviewed: July 18, 2022
Flávia
United Statesnot in the middle of the fuzz but close enough and a private beach 2min by car 7min walk! the staff was very friendly and helpful!
Stayed in July 2022
Reviewed: July 10, 2022
Kayla
United Statesthe studio room was unfortunately too small for us. our family members had the one bedroom and two bedroom and these were beautiful and they had access to a balcony which made the spaces so much more bright and inviting as oppose to the studio.
The property was beautiful! The pool, rooms, landscaping, building and garage spaces were all well maintained, clean and great!
Stayed in July 2022
Reviewed: June 11, 2022
Thagae
Turks & Caicos IslandsThe television channels need to be upgraded
Yes
Stayed in June 2022
Reviewed: May 17, 2022
Gayle
United StatesHot tub was too hot, front desk didn't know much; I was told there was no hot tub. Too many stray cats.
Loved the place.
Stayed in May 2022
Reviewed: May 13, 2022
Bertha
United StatesThe accurate description of the facility and how far it was from everything…
Atrium was not a resort but more like a timeshare/Airbnb cross…
Stayed in April 2022
Reviewed: April 21, 2022
Cortez
United StatesIts a nice place just out the way from everything willl need a rental car the taxi service are really really expensive but I love the place will come back
Stayed in April 2022
Reviewed: January 29, 2025
April
United StatesWe had a wonderful stay staff was great very helpful resort grounds were beautiful and well kept I was impressed by the spacious modern unit.The beach offered free chairs and was pretty private in our opinion better the Grace bay wehee its crowded.Make sure you rent a car most restaurants and stores are a 10 min drive.
Stayed in January 2025
Reviewed: September 21, 2024
Stanley
United StatesA little pricey.
We made our own breakfast.
Stayed in September 2024
Reviewed: July 3, 2024
Natasha
United Statestheres no food or entertainment in walking distance, definitely get a rental
The property was clean, quiet and beautiful! these pictures dont do it justice at all!
Stayed in July 2024
Reviewed: May 19, 2024
Sonia
United KingdomWe didn’t like how our room wasn’t ready at 4pm which was check in time. We had to wait approximately 30 mins longer whilst others rooms were ready. The bed was really bad and uncomfortable. You could feel the springs and it gave me and my husband a bad back.
We liked the facilities such as gym, large pool, and the apartment was nice and quite clean.
Stayed in May 2024
Reviewed: April 1, 2024
Leopoldo
BrazilTurkis and Caicos is a place without cultural identity. Just a cluster of luxury hotels whose beaches value the exclusivity of their few guests. As for the Hotel, the staff are poorly prepared and do not help at all. There is no welcome or empathy for the guest. There is nothing near the hotel. Restaurants are scarce and expensive
mattress and pillows are great. parking too.
Stayed in March 2024
Reviewed: September 29, 2023
Leigh
CanadaNo parking most of the time. People kept parking in my allocated spot. Water in room was not very hot.
Stayed in September 2023
Reviewed: August 4, 2023
Jean
United StatesOkay
It was great
Stayed in July 2023
Reviewed: April 6, 2023
Sharon
United StatesIt was very clean and spacious. I loved the extra bathroom and the washer and dryer. It felt like an apartment.
Stayed in April 2023
Reviewed: February 21, 2023
Stefano
ItalyDON’T BOOK A STUDIO IN ATRIUM!!!! When you rent the studio in this structure it says “without a view”. According to them, this justifies the fact of renting a room where the windows are inside the building with a view of the lift and without light throughout the day. Inside the room there is no air exchange seen and considering that the windows are in an internal courtyard. The beach where there should be sunbeds and umbrellas (not always presents) is currently in front of a construction site.
Stayed in February 2023
Reviewed: January 30, 2023
Jason
United StatesBeautiful property with a very comfortable atmosphere. The staff was eager to help and was very accommodating. The beach near by is beautiful and less busy than the others on the island.
Stayed in January 2023
Reviewed: July 22, 2022
Wayne
United StatesFirst let me say that I received a map at the Airport and couldn't find the Atrium on it. That's not as bad as it may sound. OMG when I found it I was so so pleased with my selection. It is a BEAUTIFUL place tucked away in the Leeward Settlement with a breath taking pool area. The one bedroom suite was so clean and fresh. I had couples massage and we both agree that it was hands down the BEST MASSAGE we had ever gotten. Please check it out. Very quiet and was never crowded at the pool.
Stayed in July 2022
Showing 1 - 25
Vinci, Italy
East Pennard, UK
Suzdal, Russia
Fordyce, US
Zakopane, Poland
Priekule, Latvia
Forchach, Austria
Piteşti, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content