The hotel has some positives, but overall, it lacked atmosphere and certain conveniences. The pool didn’t have any snacks or drinks available, though you could order drinks from the bar and have them brought over. However, service was quite slow, though the staff were friendly. The beach itself was beautiful, but there were a lot of jellyfish, which made swimming less enjoyable. The location is a bit out of the way and very quiet, so we found ourselves heading out each night to explore Hua Hin. Prices at the hotel were quite high, especially compared to a nearby beach bar where drinks were much more reasonably priced. The rooms were great, but the overall vibe of the hotel felt a little lifeless. We didn't have our room cleaned a few days in a row even after asking and leaving the sign on the door. We had to call and finally was cleaned in the evening. Additionally, there was a lack of information provided. For example, we had to find pool towels ourselves, whereas at another hotel we stayed at, staff brought them over and menus were available at each bed. There was also no guidance on the local area, so we had to figure out what to see and do on our own. While the stay wasn’t bad, a bit more attention to detail and service could have made it much better.

Very nice hotel. The breakfast was very good including the seating set up. The breakfast is highly priced. You could eat inside and outside with lovely selections of food. Our pool room was very comfortable and felt 5 star. The main pool was lovely with nice beds and the food was good in the restaurant.

Stayed in March 2025

If your staying long term the breakfast is consistent and good, however, no beef dishes

I loved the staff, they were wonderful and thankful! The gym was large in size with sufficient equipment!

Stayed in March 2025

without a car , you can barely go outside to the market or city. the bed lamp in my room was flashing, LED switch are confusing either.

The swimming pool layout and the beach front are super. room facilities are excellent.

Stayed in February 2025

my room was not spotless and the hotel is not brand new even though it looked that way in the photos

one of the best ever hotel buffet breakfast - immense selection and includes several lunch items as well and reasonable amount changing daily items too. It was very popular as evidenced by the many hotel guests in the huge dining area. The beach was better than I expected. I heard that Hua Hin did not have the best beachs but the water was quite clear and sand was good too. Low tide went out a long way exposing the nice flat sand.

Stayed in February 2025

The pool restaurant and bar area were quite nice although it was a bit disappointing that the top floor of the bar was not in use and not serviced during our stay - quite sad since this would be an excellent spot to enjoy drinks in the sunset. The staff were not as attentive as one would expect from Thai welcoming and hospital reception. Other than that our stay was perfect.

The property is absolutely beautiful and atmosphere calm and easy. The rooms are located in various buildings and I do recommend staying in the main four buildings which have easy access to the pool, beach, lobby and restaurant area - the last building (6) is a bit far from the pool and located at the back of the hotel by the parking area. Rooms were exceptional with balcony and all the amenities expected from a five star hotel. Even though it is located a bit outside of downtown Hua Hin the property provides pre booked shuttle services both ways and taking a taxi for the 15 minute ride is also cheap and easy.

Stayed in February 2025

Services and direct accès to the pool

Stayed in December 2024

The people were all really nice BUT the restaurant staff either forgot our orders or ignored us half the time. If you are vegetarian or vegan, I would not recommend this hotel.

The hotel itself is very beautiful and the location is great. The beach isn’t the best, but if you want a relaxing holiday it’s perfect to just chill by the pool and enjoy the view. Perfect for a relaxing trip, not so much if you are looking for adventure.

Stayed in November 2024

Nothing

Everything is meet my expectation. It's the 2nd time I stay here. I am sure that I will go back again soon.

Stayed in November 2024

Nothing

Very nice hotel, with perfect beachfront location. Very friendly staff, clean and fancy facilities. Very nice pool.

Stayed in November 2024

Excellent stay

The BF could have a added variety on bakery and Indian food .

Stayed in November 2024

Seats are too little, seems crowded.

Thai food for morning breakfast is very delicious.

Stayed in August 2024

On the beach and pool

Stayed in August 2024

Staff are really helpful and nice.

Stayed in April 2024

beautiful clean room, friendly staff, excellent breakfast

Stayed in February 2024

No proper bar there, they serve drinks at the Ivy restaurant and for the pool but that’s it, so quite soulless. You are quite isolated there without transport and GrabApp doesn’t really work in Cha Am, though hotel will get you a taxi.

Nice room with pool access. Good breakfast. Bell boys are great and would take you to 7/11 Store for provisions and back again in golf buggy, will also take you to bottom of the road where there is a great little Thai restaurant owned by a middle aged couple serving great food really cheaply (must go). Overall a very nice place to just chill out.

Stayed in February 2024

Not much entertainment and no atmosphere at bar as very quiet

Great facilities and superb location Staff very friendly

Stayed in February 2024

Maybe breakfast, external lateral surroundings

Infrastructures building pools

Stayed in February 2024

Nice, chilled place.

Stayed in January 2024

A little bit far from the city.

The staff are very caring. Our car had a flat tire. The staff saw and informed us as soon as we came for breakfast. And help us call an on-site car repair service center.

Stayed in January 2024

Only there for 3 days but it was a very nice break. Got bitten a little by mosquitos in the outside whirlpool bath but that's expected, I guess and it has no bearing on the hotel's performance and service.

The staff were very accommodating. The apartment 3106 was fantastic with its own private pool and outside whirlpool bath and shower. Very relaxing indeed.

Stayed in January 2024

On the downside, there were a few minor issues: the suite itself was fine, but the wooden flooring around the pool urgently needs renovation. The wood is unfortunately warping and poses a risk of injury. The hotel could also benefit from a more varied music selection. During our stay, the same song played repeatedly (in the lobby, along the corridors, by the pool - from breakfast till dinner, which became a tad irritating). Also, there was no variety in the breakfast offerings during our stay. It would be nice to have a daily special at the breakfast buffet. However, during times when the hotel was particularly busy, opening the poolside restaurant for breakfast would be a great idea to accommodate all guests comfortably. Additionally, it would be preferable if the staff proactively approached guests at the pool to take orders. Moreover, the hotel shuttle service could be improved by including additional destinations such as shopping centres and the Cicada Market, providing guests with more options for exploring the area.

We were absolutely delighted with our two-bedroom suite with its private pool. The decor was strikingly modern and stylish. Although our pool was a bit cool, being in the shade, it was nonetheless impeccably clean and very inviting. Surprisingly, despite our suite's proximity to the bar, it was quite tranquil. The outdoor shower and Jacuzzi bath were simply dreamy. The mattresses were exceptionally comfortable, ensuring a good night's sleep every time. The beach was also a highlight, very wide and accessible even at high tide, adding to the serene atmosphere. The breakfast buffet was extensive and remained plentiful even towards the end. The staff were incredibly friendly and accommodating. There was even a shuttle bus service to and from Hua Hin, although we often opted for a taxi through Grab to explore different destinations (the shuttle only stops at the Hua Hin Clock Tower).

Stayed in December 2023

The resort is beautiful and you have everything you need. It is kind of secluded, and at the same time has a free shuttle to the city centre. The capacity of the hotel is perfect as well - the facilities were not overcrowded which gave it an edge over another famous chain we stayed at in Hua Hin.

Stayed in January 2024

The breakfast buffet is awesome, there are so many kinds of type can select.

Stayed in December 2023

Internet in room is unstable so poor connection on TV

Nice hotel

Stayed in December 2023