Cost of the Spa and I was not so keen on some of the restaurants.

Everything except the spa pricing.

Stayed in April 2025

Nothing

Everything especially the villa!

Stayed in April 2025

The resort was beautiful. The staff incredibly friendly. The food was fresh and abundant.

Stayed in April 2025

Not very friendly to disabled people. For example property has a disabled toilet but no ramp or hand railing to help a person getting down from the step to go to the toilet. Even pools dont have hand railings making it very difficult for a person who has walking issues to access it. And how come no pool had a lifeguard. Even the beach had no lifeguard.

Its a lovely property with good food and lovely staff. Two lovely pools, but no lifeguards .

Stayed in April 2025

Very friendly 400 Staff Members,always greeting and polite 🙏🏽👏🏼👏🏼👏🏼

Stayed in April 2025

Restaurants there are expensive if you decide for dinner

Very delicious, fruits and drinks were amazing

Stayed in April 2025

The Japanese restaurant is hugely overpriced for an average experience.

Stayed in March 2025

Nothing.. just keep up the high standard

Beautiful setting, wonderful gardens and superb rooms… and we loved the pool and sundecks

Stayed in March 2025

Absolutely beautiful hotel. If 6 star exsistes this hotel would be 6 star. Staff were exceptionally polite attentive and charming. The beach was absolutely beautiful. The areas around the Infinity pool were exceptionally comfortable and luxurious. The food is very high quality and expect to pay uk prices for everything. The chef is fantastic and all the food is the highest quality. But you won't benefit here from the less expensive Thai prices. There are a couple of cheaper thai restaurants on the beach right next to the hotel and then there are some others walking distance and we didn't go further than that. I'm sure you can get a cab to other nightlife and restaurants nearby. (Check that if that's what you want) Our room was massive and we got a free upgrade upon arrival. It's a big hotel and we had to get a tuck tuck to get around but they are very prompt when called and so friendly. Breakfast was gorgeous and loads of choice and a beautiful setting I would recommend this for those who want luxury but be mindful you will spend a lot of food and drinks if here the entire time

Stayed in March 2025

Its amazing 😍.im fully satisfied from start to end.Mini was best receptionist ever 😍.she did her job perfectly with cute smile.Villa was perfect with facilities.pool also clean. Thank you for your best service ❤️

Stayed in February 2025

N/A

Location , view from balcony, breakfast, how we were welcomed and process of check in

Stayed in January 2025

Breakfast area in the south wing could not cope with the pressure of orders. It used to take over 20 minutes to get our eggs. Some days we didn’t even get our full order. At the time of booking it should be made clearer what facilities are available on the north side and what facilities are available on the south side.

Staff was extremely friendly and made us feel very welcome. Rooms and apartment we had booked was also very nice. All in all the hotel had good facilities.

Stayed in December 2024

It was disappointing that the Tennis courts were unavailable due to refurbishment but we used the Marriott's court which was next to the hotel. The hotel could do with some extra facilities for children, table tennis, table football - that kind of thing.

Hotel setting and surroundings are beautiful and the design/layout is very relaxing. The villa's are very well equipped and an oasis of calm if you just want to relax in your room. Staff are incredibly attentive and helpful. Genuinely looking to improve your stay. We had an issue one morning caused by the hotel but the manager found us later on and apologised and sorted everything out, including some complimentary items - he completely defused the issue. The retention rates for staff is very high at the hotel and it's clear the staff enjoy working there. Food was really very good. Three varied restaurants with very good food. The Treehouse (Japanese) was excellent, but book in advance. The hotel may seem pricey at the outset but it's worth it. There is a reason why there are virtually no bad reviews.

Stayed in November 2024

I really don't have any criticism to share.

Exceptional place for a truly relaxing holiday. Beautiful location, huge villas, excellent service, great catering. A luxurious experience.

Stayed in October 2024

The location is far from other attractions (almost 1 hr to the old town for example) but if you plan to mostly stay in the resort that is not a big problem.

The Rooms are very spacious and the design of the resort is luxurious. personal and dedicated service, and amazing food. Outside the hotel there is a small centre with shops In case you need anything.

Stayed in October 2024

Nothing!

Very efficient, friendly staff. Beautiful and well kept facilities!

Stayed in October 2024

Nothing to dislike. Lots of lizards but that is what you expect when there is thick vegetation.

Every bit was exceptional. The property itself was amazing with all amenities and luxury. The location is right beside the beach. They cater different cuisine experiences and the food was good. But most of all the staff were phenomenal. Great service. Special mention - Aziz, Dream, Kandy and Air were extremely hospitable and made sure we were well taken care of.

Stayed in September 2024

Nothing - it’s gorgeous

Everyone and everything. Enjoyed doing a cooking class and market trip with chef Ton. The spa is excellent.

Stayed in September 2024

THERE WAS NOTHING TO NOT LIKE!

i was touched by the exceptional service. i have stayed in hundreds of hotels, and i never experienced in my life such outstanding service before Mai Khao’s Anantara. i was actually shocked by the lady working in the reception: her genuine consideration was palpable. she offered to call the airport and ask about our check in, which is so sweet of her considering we didn’t speak the language. she even asked if we would like to have a taxi booked for us in the morning, because they are hard to come by in such an early hour. AND she was more than happy to offer us a prepackaged breakfast since we were going to miss it. i doubt i will ever experience such a lovely host like her again. many, many hotels have got to learn how to bring back such service.

Stayed in September 2024

The villa from ‘inside’ really needs renovation. The furnitures are too old. There were some holes which help lizards entering the room even if you keep the sliding door closed all the time.

- We liked the reception and the welcoming. 🤩 - Check in time was very quick. 👏🏻 - The villa from ‘outside’, tanning area, swimming pool and patio all look great. 👌🏻 - The breakfast was delicious. 😍 - Riding the bike inside the resort was really awesome. 🚴 - Very quiet resort for relaxing. 🫶🏼 - we requested a late checkout and they accepted. 🙏

Stayed in September 2024

1- not the hotel fault but its a bit far from the main attractions south of the island (around an hour away by taxi) 2- a bit too crowded over breakfast regardless of the time

1- check-in was smooth and albeit i reached earlier than the usual check-in time they had my room ready which was amazing after a long flight 2- one of the best house keeping quality and service i witnessed through my many travels 3- the staff were extremely welcoming and friendly and were attending to any issue or request extremely promptly

Stayed in August 2024

Everything was perfect

Very clean, great staff and comfortable villa with a Kitchenette. Great location with a mall and convenience stores. Great breakfast and restaurants

Stayed in August 2024

The staff were incredible and friendly and couldn’t have done more for us. The grounds, beach and villa were all beautiful, well cared for and clean.

Stayed in July 2024

Nothing

Great facilities and staff. Price in the restaurants are a bit high, but still ok. Breakfast was great! We had a little mosquito invasion but that can’t be helped.

Stayed in July 2024