The shower terrible Couldn't control the heat and the water pressuer

Stayed in April 2025

The most expensive rooms are the worst rooms. They don’t answer WhatsApp and don’t have a phone in the room.

The view and the new room to which we moved to

Stayed in March 2025

Dirty accommodation and lots of ants on balcony. Only saw one maid each day we were the to clean all the bungalows. You have to be physical fit to stay here, lots of hills and steps to get to accomodation Shower is salt water Would not recommend eating food at restaurant

Beautiful beach with sun loungers and bean bags. Within walking distance of town for restaurants and bars Breakfast was good- fresh fruit, eggs made by request and in a cool shaded area

Stayed in March 2025

Staff we encountered were very stroppy and rude. Laughably so. Very hilly. Pool was grim.

Beautiful views from the balcony looking right over the bay.

Stayed in February 2025

As above

Hotel was excellently located right on the beach and a short stroll from the main centre of Phi Phi however the hotel needs some TLC. Breakfast was ok but area was tatty. Our room wasn't cleaned for two days so had to go to reception to sort and get it cleaned with fresh towels. Shower and bathroom very poor but bedroom ok and bed was comfortable.

Stayed in February 2025

Location. Quite far from port

Great staff and villas.

Stayed in March 2025

Bathroom needs updating

Fabulous location, right on the beach. Beautiful views of the island and very comfy bed. Also loved the balcony.

Stayed in February 2025

The pool bar was not open when we were there which was a shame. Only select few sun beds on the beach.

Beachfront location with beanbags on the beach, away from the noise of the liveliness of phi phi but walking by distance to bars and restaurants.

Stayed in January 2025

Location is 10/10 , breakfast was good

Stayed in January 2025

Beds were a little hard but can be forgiven for how great everything else was.

Lovely location on the beach, this part of the beach felt like the best spot on the island. Loved it. Breakfast was good too. Rooms were modern, balcony with sun loungers. Smart tv.

Stayed in January 2025

The property is mediocre in all ways but two: the location was good in that it was far enough away from the main Center but still walkable; and the views from the rooms were outstanding. Everything else was acceptable but mediocre. The rooms are tired and run down. Showers work but are not what you’d expect for the price. The pool is clean but the atmosphere is barren and unattended. The pool bar doesn’t look like it’s been operating for years. There are small beaches below the grounds.

Stayed in January 2025

The toilets are problematic - after flushing once, which required holding down the button for about 30 seconds, mine would no longer flush at all. I mentioned this at reception and it did get fixed, but then started to fail again shortly after. That said, this is a general problem wherever you go on Koh Phi Phi. Rooms could do with a couple more pillows. You get two pillows and two bayview branded cushions, which are no good for sleeping. Four actual pillows really should be the standard for a hotel. Drinking water in the room is from a large water cooler bottle with an electronic pump in it. It would be nicer to have bottled water so that it can be put in the fridge to keep cold - or glass bottles to decant water into to keep it eco-friendly. The bar at the beach (actually just a fridge in reception you can buy bottles from) was seemingly never open - it was locked at about 7pm when trying to get a beer, and also at about 8:30am when trying to buy water for our boat trip, despite reception being staffed both times; both times we asked and they just said it was closed - but there are a few convenience stores along the seafront within 5 minutes walk, or for sunset drinks you can head towards town with plenty of beachside bars on the way.

Firstly a lot of reviews here mention the pool being closed, this no longer seems to be a problem. Although we didn't get a chance to use it, the pool was open during our stay. This place did somewhat exceed my expectations, given the relatively low Booking rating. I thought it was fine for the price compared to alternatives on Phi Phi, which were all more expensive for an actual bungalow. Stayed in a Grand Deluxe Villa with sea view, and the view was excellent, across the bay to Koh Phi Phi Leh, while friends stayed in the Deluxe Villa, one of which had a decent view of the sea. The rooms are a bit dated and basic, particularly the bathroom, but it was comfortable enough, the wifi was good, and for a two night stay it was fine. Location was great, close enough to the main town to be an easy 10-15 minute walk - paved almost the whole way, with a couple of hundred metres of sandy beach to walk across at the end to reach the resort - but far enough away from the noise of the late night bars. The terrain of the property itself is very hilly and quite steep in places, and a lot of the paths are uneven with tree roots and not always well lit. This wasn't an issue for us, but be prepared. Staff carried our bags up to the rooms after check-in. The beach has beautiful views of the bay, especially at sunset, and has a roped off swimming area, plenty of loungers and beanbags to chill on, and beach towels freely available from reception. Boat transfer from the pier was quick and easy both there and back (maybe we got lucky on timing but it was less than a 5-minute wait both times), staff offered welcome drinks on arrival, check-in was straightforward. Also booked a private longtail boat tour at the kiosk in the hotel, which picked us up from the hotel beach.

Stayed in January 2025

The rooms we had abutted others and the sound performance was poor between them. You can ask for standalone ones but we didn’t realise this. The rooms are up a steep hill so be prepared for that. The staff do help you with your main luggage though to be fair.

Away from all noise.

Stayed in January 2025

Lack of luxury

Great location… beautiful views … clean rooms

Stayed in January 2025

Dirty rooms, no bar, just reception, I asked to buy water they told me it was finished, my husband wanted a drink the day before and was told the same, it could be so good there but no investment made, paths dangerous, only access via boat or beach. Had to pay a water taxi to get back to port as hotel only go 3 times a day!

The views were outstanding

Stayed in January 2025

Bungalow run down needs refurbishment. Massive hills up to the bungalows. Very expensive for what it is. Cash only. Breakfast not the best.

Location on the beach. View from the bungalow.

Stayed in January 2025

I didn’t like the confusion while check-in (our room was occupied and we were forced to go for one night to the different hotel, for free, of course). So, always check your stay before arrival. Room for improvement is the hygiene and cleanliness of the rooms - for EU standards is so-so 3* hotel.

The location of resort is perfect, it’s near the beach. Breakfast was very tasty.

Stayed in November 2024

As it’s around trees there’s lots of mosquitoes around.

Lovely stay on the beach front which isn’t too busy. Not in the centre of everything so nice and quiet but not far from everything as-well. You need to be happy to walk 10 minutes. Staff really helpful - they have staff take your luggage from the ferry pier to the hotel as you have to walk there at certain times of the day.

Stayed in December 2024

The bathroom was not modern at all.

The Location, away from the main party strip.

Stayed in December 2024

The pool was 200m from reception and was only open limited hours.

Bungalow was well equipped and had a superb view across the bay. Breakfast was very good with lots of choice. Staff were very helpful but often their English was not very good so made communication quite difficult.

Stayed in December 2024

The hills, it’s a long trek up a steep hill to your room.

The pick you up and drop you off from the pier.

Stayed in December 2024

Needed a little painting , check in was chaos.

Fantastic views of bay

Stayed in November 2024

Have to go through the beach to get there. Its true you need to be fit to get to your room as the stairs are very long way to go. The pool is somewhere hidden. No signs to guide you. Also the pool is very lonely, noone there, and very old chairs, prefered to stay in the beach but the beach was only knee high. When we arrived to our room we didnt have any towels, 2 days we waited for them.

Breakfast was very luxurious, many things to choose from, although i would recomment them to put up more signs to show people where you get eggs for example.

Stayed in November 2024

Room was tired and in need of decorating. Beach was lovely but I could not swim as it was cordoned off because of the boats. This happens in most hotels not just Bay View Resort.

Breakfast was very good for 300 bhat. Hotel location was good. Away from the crowds.

Stayed in November 2024