Was pleasantly surprised. We arrived early and they were nice enough to give us our room. Suite was massive with an amazing sunrise view. Hotel is average but for the price its decent. I would definitely recommend.

Stayed in February 2025

The lake building suffers from almost constant noise harassment from three venues at night. Of the three bars/restaurants producing the intrusive music, one has a band that plays loud music until 2:30am - 3:00am, 6 day per week. The noise levels impacted our ability to sleep and the quality of our sleep. Unfortunately, our room on the 4th floor of the lake view building suffers from very poor WiFi connectivity with regular WiFi dropouts. A better connection to the WiFi was achieved if and when we took our device down to the 3rd floor pool level or over to the main building; however this was not always possible especially when resting in ones room or at night and in that respect WiFi dropouts was a frustrating problem. The daily scramble for sun lounges in favourable positions around the main pool and on the beach was unacceptable. Guess would reserved sun loungers by placing their hotel provided beach towels on the loungers before disappearing, in some cases for hours. Sadly, this frustrating and unacceptable behaviour was seemly tolerated by the hotel as there was no signage or verbally given instructions preventing guess from engaging in this practice. Guess in the adjacent lake view building were at a disadvantage as most of the loungers were secured by guess in the main building.

My wife and I were booked into the Matcha Samui Resort for two weeks. We were accommodated in spacious rooms in the adjacent lake view building. This building has its own facilities which include a pool/jacuzzi on the third level and very small gym on the second level. Facilities are good with suitable furniture provided around the pool area, with hand towels and water provided in the gym. Whether accommodated in the main building or lake building, the services and support provided by the staff could not be faulted. The staff were always professional and respectful and greeted all guest with a “wai”, irrespective of the time of the day. All of the staff who my wife and I interacted with over our two weeks are to be commended for making our stay in Matcha a mainly positive one but a big “shoutouts” go to Pinn on reception/restaurant, also to Kae, Preaw, Khaw and Gan, “support and wait staff” in the restaurant and pool/beach bar for their positivity and helpfulness throughout out stay in the resort. Housekeeping and room cleaning was a regular feature of Matcha’s attention to the cleanliness of its two building and its picturesque grounds.

Stayed in February 2025

Very stiff beds (like at many places in asia).

Right on the beach, pool very close to the beach.

Stayed in January 2025

The room was on the small side & lacked storage for clothes. Other than that it was ok for the price. The bed was very firm & even adding a mattress topper didn't fully overcome this.

The location next to the beach was superb. The surrounding gardens were attractive but the pathways could do with smartening up. The staff around the breakfast room & beach bar were very helpful & pleasant.

Stayed in January 2025

Good location. Easy to walk anywhere in chaweng and beach on doorstep. Big room which is good with young child.

Stayed in January 2025

Great location, super family friendly, good food and amazing staff!

Stayed in January 2025

Beds are a bit hard

Staff are friendly and helpful

Stayed in January 2025

The food was not the best in the restaurant and breakfast was mid. Not a big issue but there were many restaurants and bars close by as an alternative. There wasn’t a Seven Eleven that was close by enough, you had to walk at least 15. Mins for the closest one

The location was ideal in terms of the vicinity to the Chaweng central so it was quiet enough not to be too loud and the beach area was excellent and not too crowded. The property was clean and very relaxing

Stayed in October 2024

The rooms are outdated. The main door locks don't feel safe at all. The staff is friendly but seems to lack a bit of training in the hospitality business, not necessarily their fault but the management's. The beach bar can't compete with the neighboring bars, but it has enorm potential. Try to book the beach building isntead of the lake building. The rooms are quieter (consider the bars next door with live music every night) and in better condition. Overall, the hotel is ok for the price, so you get exactly what you pay for.

The location. Beautiful beach. The swimming pool was fine. Our first impression was bad because we booked a room in the lake building (cheapest, but still not worth it). We switched to the beach building and the mood switched positively. The location's ammenities and beautiful beach made us book an extra night and we had a great time here!

Stayed in September 2024

Bed was extremely hard Need a shower screen as floor was dangerous when wet More beach lounges needed

Location was great. Room size was good. Loved the balcony

Stayed in August 2024

Nothing

Right on the nice part of the beach & Main Street so best of both worlds, the beach is amazing & staff so helpful & friendly

Stayed in July 2024

We originally booked the lake building which is on the other side of the road from the beach and it just felt further away from the beach, pool and restaurant. We ended up paying to upgrade and enjoyed that much more

Good place, right on the beach nice rooms

Stayed in July 2024

Very hard low bed. Breakfast could be improved.

Great location on the beach and close to restaurants.

Stayed in June 2024

Breakfast was very poor, bar staff and waitress service was poor too there were empty glasses left on tables, staff didnt come around to see if we wanted another drink were as other bars and hotels continuously check in with their guests…

Beach room was very comfortable, clean and spacious. Location was very good too, near shops, bars and plenty of activities close by.

Stayed in May 2024

Air-conditioning is not very good. Had to go across the road for reception. Minimal toiletries. Very little room for clothing.

The pool and beach were great. Good location. The lighting in the room was great. Quiet.

Stayed in June 2024

The room was very loud every night - there is a bar somewhere nearby which had live music until 2am every night and even with earplugs I could hear it. The bed was also not comfortable - I was here for a 10 night stay and it was just not a good quality mattress - I didn't sleep well any night. I was working remotely for the second half of my trip and the room design is just not conducive with this. The 'desk' was not a desk and only had about 8inches of depth that could actually be used so not remotely practical. The chair also did not fit under the desk when sat on it so I couldn't work there properly and ended up having to sit on the coffee table and use that as a chair, not remotely ideal! On the basis of the poor mattress and desk setup I wouldn't stay here again unfortunately.

Good location along Chaweng beach with lots of restaurants and massage parlours nearby. The room was a good size with a strong hot shower and a decent amount of toiletries provided. The cleaning staff were super friendly and helpful and replenished towels even when I didn't ask for them. 2 bottles of water provided in the room every day which is always nice. The breakfast was pretty average but OK; I really liked the egg station and had an omelette for breakfast most days. Some of the hot food options were a bit niche (mashed potato and fish fingers for breakfast some days...) but there was the same option of fruit every day (pineapple, papaya and watermelon) and some cereals, yogurts and bread available as well. There were 2 pools - the one on the 3rd floor I had pretty much to myself whenever I used it which was nice, although i was unable to order any bar service to that pool. The other pool is as advertised and had plenty of loungers around it. The gym was pretty basic with one treadmill, one bike, a couple of benches and then a decent selection of weights (2 - 20kg dumbells). There was a lat weight machine which I don't think would pass any UK safety standards and I nearly splintered myself on some exposed metal wires the one time I tried to use it.

Stayed in May 2024

There was no bathroom soap and no iron. The patio door was not locked and I couldn’t figure out how to lock it. Also no curtain nets so being on the ground floor people could see me in my room as they walked past to go to the beach. My room was next to the breakfast area so it was a bit noisy during very early in the morning. You could hear noisy music from pubs/bars on the street.

Clean, tidy, and organised. Good location and convenient especially to the Muay Thai Boxing Match. Staff were friendly with my luggage and checked my room had everything (complimentary water bottles were missing so they went to get some).

Stayed in March 2024

We thought there was a swim up bar, but it's just seats in the pool

Great location, lovely rooms. Stay on the beach side as it's quiet at night. Wonderful staff good variety at breakfast.

Stayed in May 2024

Great swimming pool, great beach ⛱️.

Stayed in April 2024

The cleaning was not perfect. It was ok but not sparkling like many other place in Thaïlande. I had to ask for extra cleaning the bathroom … and they did but normally you don’t have to say ?!

Good location close from everything (10 mn walk to main bar etc) without the madness of the center. Beach is great The staff is very helpful and nice.

Stayed in April 2024

In arriving the air con did not work, had to change rooms 3 times to get a room with air con working

Good

Stayed in April 2024

My room was not what I booked, as I booked a king size bed but I got 2 twin rooms. The deposit wasn’t advised anywhere and leaving 2,000 bhats for 1 day was unexpected. The room had a pub nearby therefore the music was being listened from the room till around 2:30. Maybe they could give earplugs for those rooms as an alternative

The stuff was very helpful and they went the extra mile letting us use the towels after the check out as it was our last day in the island.

Stayed in March 2024

Not the most luxurious resort but was good value for money

Lovely stretch of beach, pool always clean and beach towels provided daily. Room was clean and serviceable, looked like it had been refurbished to a reasonable standard. However bathroom was on small side with a step into shower meaning it was difficult to get into the bathroom without slipping into the shower area which was precarious at night. Fair selection of food at breakfast with a fresh cooked egg section for omelettes etc, good selection of fresh fruit.

Stayed in February 2024

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Stayed in March 2024