Trying to get a grab back to the resort from Patong or to the airport is pricey/ challenging. Partially covered bathroom divider may get a little awkward when travelling with friends.

Free shuttle to Patong & resort being quite a vibe.

Stayed in February 2025

Not about the hotel itself, but the taxi service they use. Unfortunately, our ride to the airport was unpleasant—the driver was rude, drove recklessly, and kept cursing at other motorists. Given that the hotel facilitates these bookings, it would be great if they could pre-vet their partner drivers to ensure a smoother, more professional experience for guests.

Our stay at Crest was nothing short of amazing! The villa was spacious and impeccably clean, and having our own plunge pool made those late-night swims absolutely phenomenal. The H2O Bar at the main pool was a highlight—the cocktails were crafted to perfection, and the service was fast and super friendly. The food? Delicious! Breakfast had a fantastic variety, and we loved the flexibility of ordering meals any time of the day. A special shoutout to the housekeeping team, efficient, responsive, and incredibly thorough. They kept everything spotless with a warm and welcoming touch. Overall, an incredible experience, we’ll definitely be back!

Stayed in March 2025

Staff friendly and very helpful, lovely facility, is on the picture, they have transport to Patong, because the hotel is up on the mountain it is a bit tricky to take walks to Patong, but overall I would recommend it

Stayed in March 2025

The breakfast was fantastic but the room top and lunch restaurant were good but not great

The location was stunning

Stayed in March 2025

We had a fat mouse in the villa during the first 2 days. While someone caught it and our remaining 3 days were quiet, I continued stressing about it. That is because they told us that they will close the gap that allowed the mouse to enter in the first place, but no one came to do that. The design of the bed did not allow for proper cleaning underneath it. There was a lot of dust under the bed (and whatever surprises the mouse left when hiding in there).

All the staff were incredibly friendly. Everybody seemed genuine and tried their best to be helpful. Our villa was huge, and the resort included a bit of everything, from an ATM at the hotel, to buses going to the beach, tour booking, etc. The breakfast was amazing, I wanted to try everything.

Stayed in March 2025

The breakfast options were amazing however most of the food was cold

It was very clean

Stayed in March 2025

Our room was right outside the reception so constantly noisy. And the pool closed too early but I would 100000% recommend!!

Crest was amazing!! The staff, there are incredible!! Very attentive and friendly. Facilities was great! ~ breakfast was 10/10

Stayed in March 2025

I think Couple of things are uncessary like average to poor people still need to come to such places when they saved right Paying 5000 before entering the room it's insane as you never mentioned when we book but it appears after booking... Charging ice bucket its insane.. Normally I can't afford such hotel but being in it also made me remember that am not rich as people who were there... Tea,sugar and milk was for one person yet they know it's 2 people who stays there I was afraid of touching anything else more enjoying my vacation Just my thoughts thou

Everything is on standard, beautiful landscape, 100 percent clean and it is so beautiful 😍 It's heaven on earth 🌎 Even wondered who's the owner.. Its top notch 👌

Stayed in March 2025

Better view of beach

I had a pool villa and it was really nice I was very happy with my stay , loved the breakfeast and the views , staff really nice and a nice vibe ,

Stayed in March 2025

The staff were very helpful and friendly. The room was gorgeous, we had a very large bed and an amazing open space bathroom. The view from the sky roof is perfect to meet the sunrise or sunsets

Stayed in March 2025

Food was not always hot and missed things from most orders…

Views

Stayed in February 2025

Room service it takes long time Surprise they charge for ice

Size of the villa

Stayed in February 2025

The restaurant served up uncooked food and sun beds very uncomfortable

Our room and the view from the room was excellent

Stayed in February 2025

Staff at the reception came off pretty mean and cold. Staff at the breakfast buffet also seemed irritated the entire time with all the guests. Other cleaning staff, bell boys etc were very nice.

Liked the breezy location of the property on top of a hill with the panoramic views, especially from the restaurants.

Stayed in February 2025

All was good

Nice quiet location, great breakfast. Nice swiming pool.

Stayed in February 2025

One small thing, more beds & umbrella's at the pool area. Most of the times it was too crowded to get a sunbed or an umbrella.

The staff is amazing, they are willing to help you with anything. 2 single beds looks more like 2 small queenbeds so enough space to sleep. Cleaning happens every day. Pool with the view amazing. Fresh water on the room everyday, clean towel, truly awesome.

Stayed in February 2025

The private pool which is booked it doesn’t has a view only a tree which is blocking the view It was V101

View and comfortable

Stayed in February 2025

Great areas of improvement on the room service area: people don't understand quite well english so ordering for room service was really challenging and often the person on the other side of the phone didn't understand what you are requesting. I think it would be very helpful if either making sure a dedicated person that understands English answers the phone or another option could be add numbers or IDs to the menu items so when ordering you can just tell which # you want. The Villa which was labeled as "partial view" had really zero view to the beach.

The villa pool was really nice, also the room itself was spacious, clean, and great ambiance. People was one of the kindest I ever met, really focused on anything you need and polite. The breakfast menu was good, and although they have 3 different restaurants, the menu is the same in all three. I would recommend the indian food, which was the best on the menu in my opinion.

Stayed in February 2025

The main pool was lovely but not many attendants about and often hard to get a lounger but was okay other than this. At a glance we found the hotel not very accessibility friendly, however there are several lifts etc just not very well marked which is frustrating since the resort is on a super steep hill.

Location was close enough to Patong and main drag but secluded enough to give you a chilled vibe if desired. Breakfast was Delicious with lots of options. Room was clean and made up every day, comfy bed and great air con. Staff were super friendly and helpful.

Stayed in February 2025

They did not refill the toiletries unless asked. They are not providing a small face towel.

Stayed in January 2025

The partial Seaview room was indeed partial because the lower apartment rooftops were hiding the view. The hotel has two shuttle vehicles: one is an uncovineint chicken-transfer-like truck, and the other is an excellent bus, but the bus is used only at the final shuttle hour.

The hotel has the most beautiful view in the entire area, Ping Pong table, Pool/Snooker table, and a big-sized chess board. Rich breakfast.

Stayed in February 2025

We had a car, which needed to be parked on the parking lot of the resort, which was down the hill and from there a golf car picked you to bring you to the lobby. Sometimes we had to wait 10+ minutes for the golf cart, which is not very convenient, especially when you are in a hurry. Also we were in a room facing the lobby, so some nights there was a lot of noise coming from the hallway or from the lobby (at 2 or 3 am) and it disturbed our sleep.

It is a really nice place to stay. Has a lot of amenities. The food is very delicious, the rooms are spacious. The staff is really polite and helpful. The view is amazing.

Stayed in February 2025

Beautiful property amazing villa location is at a quiet side in Patong hills easy to reach at the beach area we have spent the whole day in the resort was quality time breathtaking view of sunset from the infinity pool they also give floating breakfast for extra 1500 bat. I will suggest don’t include breakfast if u want the breakfast in the pool.

Stayed in February 2025

It’s a little hard to get your cases around because of the hill. But there’s plenty of staff to help get your cases when you check out.

It’s definitely worth upgrading to the panoramic pool villa, loved our stay & the views. The staff & cocktails were great

Stayed in January 2025