Food from room service was ok. Could of been better

Room was excellent breakfast was good. Views absolutely amazing from my room

Stayed in June 2022

We upgraded our room to pool excess on the 3rd & 4th night but the aircon in the room was not working well!! room 1209. The room service did not make our room on our 4th day. had to call up guest service. And it was already too late.. so we only ask for new towels n bottled water

overall it was good but condition of rooms needs to be better maintained.

Stayed in June 2022

You should buy some groceries and beer / snacks etc. to fill up the mini bar - you always have to use a taxi to go to patong beach..-

friendly - less people- away from Main road patong beach - amazing and good food at the sky bar…!!

Stayed in June 2022

the food was horrible, precooked and microwaved. no taste and the menu was small.

the room was beautiful big and with a stunning view and private pool

Stayed in May 2022

the only thing is the location is too far from the city , if have more shutter bus service access to the patong or others is good. the buggee take us to the taxi cost 400B each time is very costly and it is only 150 - 200B if coming back.

the hotel is new and clean , overall is fine. room is clean

Stayed in June 2022

We had a private villa with pool and ended up moving as our view was of the road. We payed the extra money for the view and didn't have one. If you have a private pool villa ask to stay in one of the higher ones. Check in (which was late at night) was bad. We didnt get explained anything about the resort. Shuttles would be better if they ran more often

Breakfast was good with loads of different options! The place is away from the main town but they offer shuttles every two hours between 11 and 5. The staff were nice, concierge boys were the most outstanding by far.

Stayed in June 2022

I did not like they are reusing flip flops and slippers in hotel. These things should be always new, it is not hygienic to provide it to every customer who stays there. We did not have nice view from our villa and unfortunately we couldn’t change it.

Great location, beautiful place, friendly and helpful stuff.

Stayed in June 2022

Receptionist lady wasn't really nice Room was not clean much. The balcony has lots of stains and the glass on the balcony was way too dirty to look at. The floor was very old and dirty . You need a little renovation in the rooms

Good location Good breakfast

Stayed in May 2022

the laundry takes too much time. I have to wait till the day after when I asked they say we send the clothes to a laundry company. second thing, there are street dogs barking in the middle of the night which is really uncomfortable!

Stayed in May 2022

breakfast

room amazing

Stayed in April 2022

the spa staff were not there at all every time I wanted to book for a spa visit I had no response from them

the facility was really good modern design

Stayed in May 2022

The cocktails were terrible but the atmosphere was nice. It's best to save your money and order a non alcoholic drink and enjoy the view.

The buffet breakfast was excellent.

Stayed in May 2022

The seaview room was differect from what we expected, but they changed to better room for us after we complained. Chlorine smell from the swimmimg pool was very strong though we stay on the second floor. The last hour before check-out no electricity because of the rain strom.

The room was big. Breakfast was good. The staffs were friendly and helpful. The swimming pool was amazing.The wifi was good too.

Stayed in April 2022

hard beds

beautiful location and stunning views from this resort.

Stayed in April 2025

Receptions should be more trained well

Stayed in April 2025

Everything were perfect Best hotel in phuket

Stayed in April 2025

The hotel was very nice i booked for two days but unfortunately I didn’t enjoy it as after 3 hours of check in I got food poisoning and I go directly to hospital for two days 🥹 so I didn’t used at all

Stayed in April 2025

Just inside the room the bathroom and shower is not much privacy as the doors are transparent, and not all people appreciate that

Amazing place to stay, view are amazing, pool was so good and staff so polite and helpful… highly recommended

Stayed in April 2025

Ants

The location

Stayed in April 2025

Check in times very long

Beautiful rooms, beaut staff great location

Stayed in April 2025

Everything was great !!!

Stayed in April 2025

All was amazing, staff, accommodation, food and vibes was all spectacular.

Everything. Just lovely honestly.

Stayed in April 2025

The hotel has so many stairs, and it's not organized well at all. The location is not comfortable and far off center; you cannot leave the hotel on foot; there's a very steep hill that even taxis think twice about driving us back to the hotel. The room design may be nice, but it has poor functionality. The bathroom sink is literally inside the sleeping area, and the toilet door does not slide to the right side. The shower door is clear, and the mirror does not sync with the sink.

The pool and the view are very nice, and the shower is big and nice

Stayed in March 2025

The buffet at night was £22 and it was majority cold the next day I paid £56 for breakfast for 3 it was also cold eggs cold beans , one of reception staff when I was checking out was very rude when I told her I paid my deposit in cash so I would like it back in cash , she wanted to refund my card when I never paid on card .

Stayed in April 2025

Overall, everything was exceptional! The location, atmosphere, room, and cleanliness were all perfect. It truly enhanced our trip and made it even we were thoroughly impressed with the exceptional quality of the location, atmosphere, room, and cleanliness. The attention to detail was outstanding, and it significantly contributed to the success of our trip

Stayed in April 2025