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  5. Reviews of Crest Resort & Pool Villas - SHA Extra Plus

Reviews of Crest Resort & Pool Villas - SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

95, Muen-Ngern Road, Tri Trang , Patong Beach, Kathu District,Phuket, 83150 Patong Beach, Thailand

#99 of 438 hotels in Patong Beach

Guests' Choice

Review Score

Based on 1663 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    7.9

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.1

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 451 - 475

  • Reviewed: July 14, 2024

    10
    Best resort in Patong!
    • Leisure trip
    • Solo traveler
    • Deluxe Pool Access with Sea view
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing!

    It is so clean and very spacious! All the staff are so helpful and friendly! I would like to especially give a shoutout to Aman. So lovely and very kind. Simply an outstanding resort!

    Stayed in July 2024

  • Reviewed: July 12, 2024

    10
    I want to mention Manager Kamal who from the start to finish of our three night stay was always there to make sure we we
    • Leisure trip
    • Couple
    • Deluxe Pool Access with Sea view
    • Stayed 3 nights
    • Submitted from a mobile device

    Very hip rooms. Ours had a private pool access that we enjoyed.

    Stayed in July 2024

  • Reviewed: July 10, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe partial seaview
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Excellent staff and facilities were kept clean regularly

    Stayed in July 2024

  • Reviewed: July 5, 2024

    1.0
    Not happy , may be good for family and boring Poeple
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not close to anything , no good view from the room , not close to beach you need to wait for an hour for shuttle and completely depend on them , and no late checkout even 15 minutes.

    Pool

    Stayed in July 2024

  • Reviewed: June 30, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe Seaview
    • Stayed 6 nights
    • Submitted from a mobile device

    Food was very bad

    Stayed in June 2024

  • Reviewed: June 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Pool Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    The resort is very beautiful and all services are available and the best staff

    Stayed in June 2024

  • Reviewed: June 29, 2024

    10
    Worth the money !
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing ! They are super good

    Everything ! This is the place to go if you wanna enjoy your stay in a resort

    Stayed in June 2024

  • Reviewed: June 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Panorama View
    • Stayed 2 nights
    • Submitted from a mobile device

    The property is well maintained staffs are very welcoming, excellent guest service.

    Stayed in June 2024

  • Reviewed: June 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Pool Access with Sea view
    • Stayed 3 nights

    Not much!

    Breakfast was nice. Room had direct access to main pool through the window. A nice room, no insects or lizards found in the room. Pool area is very nice too.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    Would stay here again 10/10
    • Leisure trip
    • Solo traveler
    • Deluxe Seaview
    • Stayed 3 nights
    • Submitted from a mobile device

    I loved my spacious room - amazing view from the balcony! Had a huge, super comfy bed & a rainfall shower. The staff were friendly & helpful, the breakfast buffet was great 🙌🏽

    Stayed in June 2024

  • Reviewed: June 11, 2024

    10
    Crest Resort is the best !
    • Leisure trip
    • Couple
    • Deluxe partial seaview
    • Stayed 15 nights
    • Submitted from a mobile device

    Everything

    Stayed in May 2024

  • Reviewed: June 10, 2024

    10
    my review of Crest Resort
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    nothing

    I recently had the pleasure of staying at Crest Resort in Phuket with my family, and what could have been a problematic experience turned into a memorable vacation thanks to the outstanding staff and management. We had initially booked a 2-bedroom villa, but upon arrival, we discovered it was damaged and unavailable. This could have easily ruined our trip, but the response from the staff was exemplary. Aman, Guide, Luck, and many others, along with the General Manager, Kenny, immediately stepped in to resolve the issue. They provided us with two 1-bedroom pool villas, ensuring we had ample space and comfort. To further make up for the inconvenience, they also offered a complimentary spa treatment for my wife and me, which was a delightful surprise and greatly appreciated. A special shout out goes to Sirin and Joan at the buffet. Their dedication and service went above and beyond every single day, making our dining experiences truly enjoyable. Their warm hospitality and attention to detail significantly enhanced our stay. Despite the initial setback, the exceptional efforts by the Crest Resort team turned our trip into one that my wife, kids, and I will cherish for a long time. We look forward to returning in the future, knowing we're in great hands. Thank you to everyone at Crest Resort for making our stay unforgettable.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    10
    It was perfect in every aspect of the word, freindly stuff who are always willing to help and assist in any way possible
    • Couple
    • Deluxe Pool Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Me and my partner can’t say a thing we didn’t like.

    I liked how it’s isolated and we had our own space. The villa was absolutely beautiful and the cleaners did and amazing job. Reception are angels they made sure we were okay every time and helped with everything we had no clue about.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    10
    A stay to remember!
    • Leisure trip
    • Couple
    • Premier Panorama Pool Villa
    • Stayed 6 nights
    • Submitted from a mobile device

    Food

    Staff Villa View

    Stayed in June 2024

  • Reviewed: June 3, 2024

    10
    Great place to stay amazing views I advise getting the swim room
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    How clean it was and the value for money

    Amazing Properties with the perfect views

    Stayed in May 2024

  • Reviewed: June 2, 2024

    10
    Amazing view. Friendly staff. Very clean, free shuttle bus from 11:00am-5:00pm. One way Express to Patong Beach only and
    • Leisure trip
    • Couple
    • Deluxe Pool Access Panorama View
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing is that the panorama view apartments is amazing but you do have people swimming pass your room from midday to 3am in the morning. Can be a little uncomfortable and hard to relax when people are swimming across. Especially if people aren’t respectful or mindful with how loud they are talking. Frequently people are taking photos. These rooms are also located across from the lobby which can get a bit noisy and dining area is located underneath. Just be mindful especially if you’ve taken 10+hrs flight and want to get some rest on the first night. To make the experience better these rooms would be amazingly great if they were private. Especially if you are paying a bit extra for the view

    Amazing view. Friendly staff. Very clean, free shuttle bus from 11:00am-5:00pm. One way Express to Patong Beach only and One way express return to Crest. Breakfast has got option for international customers. Gym and sauna clean and maintained. Very nice resort. Highly recommend

    Stayed in May 2024

  • Reviewed: June 1, 2024

    10
    Refreshing
    • Leisure trip
    • Solo traveler
    • Deluxe Pool Access
    • Stayed 6 nights
    • Submitted from a mobile device

    N/A

    Chaem, Kris and Kukkik were amazing and so helpful!

    Stayed in May 2024

  • Reviewed: May 26, 2024

    1.0
    Don’t go
    • Leisure trip
    • Couple
    • Deluxe Pool Access with Sea view
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    Awful staff, non understanding property, treats customers awfully

    Stayed in May 2024

  • Reviewed: May 24, 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Premier Pool Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The staff are not friendly and shower pipe need well maintenance as the hotel 5 star hotel this details very important.

    The location

    Stayed in May 2024

  • Reviewed: May 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    It is a little rundown and the rooms are not very big.

    The staff were amazing and the swimming pools were nice.

    Stayed in April 2024

  • Reviewed: May 21, 2024

    10
    I would definitely recommend to anyone and I will be back! I loved my stay at the Crest Resort.
    • Leisure trip
    • Solo traveler
    • Deluxe Panorama View
    • Stayed 5 nights

    The only thing that I didn't like from the location of my room is the club music at night. It kept me awake until the music would stop later in the night. I ended up just running a bunch of white noise in my room which helped a bit.

    I really loved having the breakfast included with my room. The resort was quiet and felt more off the grid. I had family staying at the Marriott and I always appreciated coming back to the Crest after I spent time with them. It was like my little haven. The view from the room was spectacular and I enjoyed my in room coffee sitting on the deck in the early mornings looking at the view.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe partial seaview
    • Stayed 14 nights
    • Submitted from a mobile device

    This was our second stay. I don’t understand people giving rate 1/10 because of the position. The hotel position is perfect in a hilly quiet area 1 km from Patong. Just open your eyes at the map! Staff (reception, cleaning, gym staff, breafast) 10/10 Pool 10/10 Sometimes uneducated people storm the pool but that’s everywhere. Room large and clean hope to return here next year this time for 1 month 😆👍

    Stayed in March 2024

  • Reviewed: May 16, 2024

    10
    The most relaxing holiday that we have ever had
    • Leisure trip
    • Couple
    • Premier Panorama Pool Villa
    • Stayed 7 nights
    • Submitted from a mobile device

    Everything

    Stayed in May 2024

  • Reviewed: May 14, 2024

    5.0
    I would give this hotel a 4 star instead of 5 star
    • Leisure trip
    • Couple
    • Premier Pool Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was below expectation and very limited, the price was over upon what we have in the property

    The location was ok, the house keeping was good

    Stayed in May 2024

  • Reviewed: May 12, 2024

    4.0
    Painful but the facilities are good.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 8 nights
    • Submitted from a mobile device

    I got food poisoning and our room was positioned in between the kitchen, a stair case where everyone walks to get to their rooms and sewerage. The fire alarm went off 4 times, twice at 6:30am and twice at 10:30pm due to “rewiring”. The rooms need to be sound proofed.

    Stayed in May 2024

Showing 451 - 475

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