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  5. Reviews of Crystal Bay Beach Resort

Reviews of Crystal Bay Beach Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

205 Moo 4 Had Thong Takian Maret Koh Samui Suratthani, 84310 Lamai, Thailand

#68 of 101 hotels in Lamai

Guests' Choice

Review Score

Based on 448 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.1

  • Staff

    9.1

  • Value for money

    8.1

  • Free Wifi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, super beautiful beach, very comfortable room with lovely balcony

    Stayed in March 2025

  • Reviewed: March 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No designated parking space for hotel guests.

    Great views. Nice pool.

    Stayed in March 2025

  • Reviewed: March 6, 2025

    8.0
    Koh samui last days
    • Leisure trip
    • Couple
    • Deluxe Double Room - Beach Front
    • Stayed 5 nights
    • Submitted from a mobile device

    The cost of the food and drink was a tab high

    Location was outstanding

    Stayed in March 2025

  • Reviewed: February 16, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Beachfront Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is amazing! Right on the most beautiful beach on the island. The staff were supper nice and friendly, the room was clean with the best view. We stayed 10 nights in Kohn Samui, the first 8 nights we spent in two different 5 star hotels and the last two night at Crystal Bay, and our favorite from all three hotels was Crystal Bay. The room, service, food, everything was high quality.

    Stayed in February 2025

  • Reviewed: January 26, 2025

    8.0
    Great 👍
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Sink broke, moved, 2 hours to sister hotel on same beach. It happens! Beach full of plastic when tide went out such a shame.

    Service and location

    Stayed in January 2025

  • Reviewed: January 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    The beach!

    Stayed in January 2025

  • Reviewed: January 11, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Koh Samui- go.elsewhere in Thailand.

    Staff were brilliant and friendly, the beach was beautiful within the grounds of the hotel

    Stayed in January 2025

  • Reviewed: January 10, 2025

    8.0
    enjoyable, peaceful and relaxing stay in a charming location
    • Leisure trip
    • Couple
    • Beachfront Double Room with Balcony
    • Stayed 5 nights

    nothing much, but maybe the breakfast selection could be more diverse

    quiet room, nice view. clean and well maintained. overall, a lovely small resort with friendly and attentive staff

    Stayed in December 2024

  • Reviewed: January 8, 2025

    9.0
    Super friendly staff, comfortable stay
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing really. Fairly shady over sun loungers, but this is actually a good thing. Go lie in the sun on the beach and retreat to the shade and escape the masses on the beach.

    Great location at one of the best beaches.

    Stayed in January 2025

  • Reviewed: January 3, 2025

    8.0
    Quick One Night Stay at the Beach
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    We got a room on the ground floor right next to the staff room so we were woken up in the morning by cleaners getting their supplies, speaking on the walkie talkie and moving stuff around. Also the ground floor is sort of a lower ground floor so not much light in the room.

    It's right next to the beach and the room is quite big. There were free toiletries and sun beds in front of the property overlooking the beach, which is great. Breakfast is available at the restaurant.

    Stayed in January 2025

  • Reviewed: December 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Beachfront with Terrace
    • Stayed 5 nights
    • Submitted from a mobile device

    All good.

    The location is amazing, a perfect beach right under your window. Staff made sure it was clean every day.

    Stayed in December 2024

  • Reviewed: December 28, 2024

    8.0
    One of the most beautifully located hotels for this price.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Cannot snorkel when was there in mid Dec because of waves.

    On a cliff overlooking the rough and rowdy Silver Beach (actually a bay). Rooms with beach views are huge and spectacular. Also, moon rising on a clear night. Clean, comfortable and quiet at night.

    Stayed in December 2024

  • Reviewed: December 24, 2024

    8.0
    Would stay again if services would match the price
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No Netflix (but local streaming service was ok)

    Nice view, location, pool.

    Stayed in December 2024

  • Reviewed: December 22, 2024

    8.0
    Happy with my 1 night stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    Nice view, great staff, good breakfast, I was only there for a night and definitely a good cheap hotel to stay in

    Stayed in December 2024

  • Reviewed: December 9, 2024

    8.0
    Great value and a great view!
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower was a bit of a let down but in the heat we weren't after that many hot showers anyway! Another thing was the sundeck that is covered in shade throughout the day, for us after a tan we found ourselves laying on the beach instead, which wasn't an issue for us but might be for you!

    Excellent location right on the beach, near to some excellent restaurants as well. The staff was very helpful for check in and organised a transfer for a very reasonable price. The beach and the nice view was the highlight, something to enjoy over a nice drink at the bar! If you are after snacks or something else to drink there is also a 7/12 a few minutes away! The breakfast was good but a bit mixed with absolutely perfect scrambled eggs but other parts less so it is a menu based breakfast with some limited variety. The room was good, with a nice bed, although my partner found it a bit too hard but I liked it quite a bit. The bathroom was a bit mixed with a electronic heated shower that worked a bit on and off so long warm showers was a bit tricky... Highly recommend the massage! With a super good price and superb ambiance from the waves rolling in! Overall I would recommend staying at Crystal Bay, a great value relaxing experience!

    Stayed in December 2024

  • Reviewed: December 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom

    Great position on the bay,staff kind and helpful

    Stayed in October 2024

  • Reviewed: November 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Economy Double Room
    • Stayed 3 nights

    Very friendly staff helping you with everything, clean and it is right in the amazing beach!

    Stayed in November 2024

  • Reviewed: November 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    The bedroom looked better in booking as in reality. Very basic room.

    Stayed in November 2024

  • Reviewed: November 25, 2024

    9.0
    Beautiful location on the beach.
    • Leisure trip
    • Couple
    • Deluxe Double Room - Beach Front
    • Stayed 5 nights

    Hotel is a little dated but perfect for what we needed.

    Gorgeous view of the beach and lovely restaurants. The massages on the beach were wonderful.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room - Beach Front
    • Stayed 7 nights
    • Submitted from a mobile device

    Don't expect much service in any way... Rooms are very old but it was OK because of the location

    Location. The beach is beautiful

    Stayed in November 2024

  • Reviewed: November 22, 2024

    9.0
    We were pleasantly surprised and would book a Seaview or ocean front room again.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Limited places to eat and everything closes by 1000pm

    Big room and ours had a small balcony overlooking the beautiful beach. Loved that it had a clothes airer and 24hour pool access. Not far from Lamai and Chaweng with reliable taxi access through reception. Great place if you like to be away from the bustle of shops and craziness but close enough to head to the more touristy places. Plenty of spots for a nice massage.

    Stayed in November 2024

  • Reviewed: November 15, 2024

    7.0
    Really basic hotel, on a beautiful beach.
    • Leisure trip
    • Couple
    • Beachfront Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn’t great.

    The close proximity to the beach and the view from the balcony.

    Stayed in November 2024

  • Reviewed: November 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Beachfront with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    We were given an upgrade to the beach front suite and WOW what a view! Great location, beach is lovely & good value for money!

    Stayed in November 2024

  • Reviewed: November 7, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Expensive compared to thailand & more suited for family vacation not traveling around doing things

    Great beach next to it

    Stayed in November 2024

Showing 1 - 25

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