Stayed for 4 days...was very enjoyable. Good facilities and service.

Stayed in April 2025

N/a

Breakfast was great. Staff friendly and helpful. Location good.

Stayed in March 2025

Perfect location, opposite of the beach near the nightlife by walking, but located in a calm area. Ordinary staff, they flow us to our room after check in and it was very difficult to find our room, the hotel is very big.

Stayed in March 2025

Amazing experience.

Stayed in March 2025

Great location, wonderful stuff. We had a perfect stay.

Stayed in April 2025

Good location, beachfront property in Patong. Yet away from the hustle and bustle. Great ambience..for any age group. Food and service is good too. Rooms quite nice. Great pools...both the deck pool and lagoon pool. Lovely lounging spots.

Stayed in April 2025

Location and room cleanliness and the breakfast buffet

Stayed in February 2025

Not much Restaurant

Stayed in March 2025

Super comfortable beds, clean and very helpful, friendly staff.

Stayed in March 2025

Great hotel with friendly staff. Clean and comfortable rooms. Good pool areas, gym, restaurant, and right on the beach front.

Stayed in March 2025

Unless you want Asian food for breakfast ( we prefer it for lunch or dinner… it was very repetitive.

Breakfast was ok… not a highlight

Stayed in March 2025

Very good and comfortable hotel. Super inside territory, friendly personal and the hotel is almost new . Managers are very helpful and friendly. Many thanks, Ben

Stayed in March 2025

Nothing of note.

I enjoyed the breakfast, the food was always fresh, and I always got my table allocation. The team were always friendly, always were smiling.

Stayed in March 2025

Hard to say

Location almost on the beach, close to local attractions of all kind, food, breakfast 10/10, kind staff representing diverse backgrounds

Stayed in March 2025

Nothing

Everything

Stayed in March 2025

Drunk people (guests) were too loud during the night on the way to own rooms

Great location, extremely friendly staff, everything very clean, good breakfast, good restaurants, very good internet

Stayed in March 2025

Everything, the food the location everything was amazing 😍

Stayed in March 2025

The pool in the Deck is small and getting dirty or looks like dirty after a while.

Gerat location. You pass the street and you are at the Patong beach. Hotel has two pools One of them is like a river and great to enjoy. Great breakfast. It is amazing. You can enjoy happy hours starting from 12:00 PM if you follow the ad😊. Staff is great and very helpful. There is a beach club inside the hotel named Deck. I will definitely come back

Stayed in March 2025

Really nothing. It's the best hotel in phuket

The location, the service, the cleanliness, the pool, here for the fourth time and every time I come out more and more satisfied, thank you very much for everything and I am sure you will see👑🤍

Stayed in March 2025

Everything was fine

Good location. The staff were very helpful, this is an example of how to work and greet guests. Clean and beautiful. I'll be back.

Stayed in March 2025

There were a few things that could have been better. One major issue was the power outage one night. Surprisingly, the hotel doesn’t seem to have a generator, so we were left in complete darkness for most of the night—not ideal in a place like Phuket, where the heat and humidity can make sleeping uncomfortable without air-con and without the ability to open the windows. The room felt a little small for my liking. While it was modern and well-designed, I personally would have preferred a bit more space to move around. Also, being such a large hotel with so many rooms spread across multiple levels, it gave off a bit of a dormitory feel. It didn’t quite have that intimate resort atmosphere you sometimes get at smaller places. If you’re after something more boutique and personal, this might not be the best fit.

It was a fantastic experience. The location is perfect—right across from the beach and close to all the action in Patong, but still with a relaxed and comfortable feel. The room was modern, clean, and well thought out, with everything we needed for a comfortable stay. The bed was incredibly comfy—one of those proper “sink into” kinds that makes it easy to get a good night’s sleep. The layout worked well, and everything felt fresh and well-maintained. The breakfast was a standout, with a great mix of Asian and Western options. Fresh tropical fruit, pastries, eggs cooked to order—you name it. And the coffee was strong and just right, which is always a plus! The pool area was definitely a highlight—plenty of spots to relax, a great atmosphere, and a solid poolside bar serving up refreshing drinks. The beach is just across the road, but honestly, we spent more time by the pool because it was so easy and enjoyable. The staff were excellent—friendly, professional, and always happy to help. From check-in to recommendations and general service, they made sure everything was smooth and enjoyable. Overall, Four Points by Sheraton Patong Beach is a fantastic choice for a comfortable, convenient, and relaxing stay in Phuket. If you're looking for a place with great service and a top location, this is it. Would definitely stay again!

Stayed in March 2025

The pool inside the hotel is unfortunately closing at 7pm. But can continue swimming in the roof pool. To Open and Close the bathroom sinck is a little but tricky. A description would bit helpful.

We had an amazing stay. The room was clean, spacious, quit and well equipped. We were really impressed about the kindness of the whole staff team and the huge breakfast buffet. The roof pool with the view to the patong beach is awesome.

Stayed in March 2025

I think a bit overpriced. room booked around 3 weeks before stay with no discounts from booking.com site.

everything: location. service. restaurants. gym. room. pools.

Stayed in March 2025

Nothing

Everything was really nice, staff was friendly and helpful, facilities in good condition

Stayed in March 2025