170 Moo 7 Aonang Muang Krabi, 81000 Phi Phi Islands, Thailand
#108 of 118 hotels in Phi Phi Islands
Guests' ChoiceBased on 333 hostel reviews
6.5Cleanliness
6.8
Comfort
6.9
Location
8.2
Facilities
6.5
Staff
7.5
Value for money
7.2
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 3, 2023
Jakub
PolandBED BUGS !!! Dirty room, trash .
Stayed in February 2023
Reviewed: February 2, 2023
Georgina
United KingdomThe rooms are depressing and awful, especially for the price you pay. The bathroom is equally awful and you can hear everything from other apartments. They also will try and charge you 400baht per night just for aircon which is outrageous The main woman at reception is quite rude To walk to the property you have to cross a lot of open sewage and the smell is horrendous.
The location was not too far from the bars and restaurants, and pretty on the outside
Stayed in January 2023
Reviewed: February 1, 2023
Janine
AustriaDirty, burnstains in the bed, broken toilet, broken shower…..
Stayed in January 2023
Reviewed: January 29, 2023
Maria
Spainright on the street which was pretty noisy at any time
comfy room with private bathroom
Stayed in January 2023
Reviewed: January 26, 2023
Dayna
United KingdomThere was no aircon so the room was unbearably hot with no airflow. Rock hard pillows, lumpy stained bed & sheets - awful, very uncomfortable nights sleep. The shower was broken & no hot water so had to have freezing cold showers. The property is just generally run down and staff seem uninterested to help. Would not recommend, definitely not worth the money!
Good location.
Stayed in January 2023
Reviewed: January 24, 2023
Erdal
TurkeyThe room does not see the sun and smells of damp. When you open the windows, it smells of sewage. The floor it's on smells like sewage. The area where it is located smells of sewage. cleaning is very bad👎 rooms are not cleaned. If you want toilet paper you have to put up with a disgruntled face. sockets are not working properly. Worst experience in Thailand.
Nothing to like
Stayed in January 2023
Reviewed: January 24, 2023
Pablo
DenmarkWe really liked the location, close to the beach but far from the noises, nice view at the balcony. The check in was ok, toilet clean, A/C, TV, they offer day trips at the reception and close to a view point of Phi Phi.
Stayed in January 2023
Reviewed: January 19, 2023
Diego
Chilenothing
excellent place
Stayed in January 2023
Reviewed: January 17, 2023
Julie
SwitzerlandThe room was not clean, the sheets were dirty, they probably didn’t even change them. The room smelt bas, it was horrible
Stayed in January 2023
Reviewed: January 17, 2023
Gavin
IrelandBefore making my booking, I had read many NEGATIVE reviews about the STAFF. My own experience was the same: the staff at reception, including the manager were rude, unprofessional, lazy and totally unhelpful. I have travelled all over Thailand & Asia & the reception and management staff here were the worst I have ever encountered. It must be a horrible place to work in. (However, the cleaning staff & others were so friendly & hospitable). Shower didn't work properly & wasn't fixed after numerous requests. No air con.
Good value for money, central location, strong WiFi connection, clean & moderate facilities which was reflected in the pricing.
Stayed in January 2023
Reviewed: January 12, 2023
Stephen
United KingdomThe room the language barrier
The beeches were amazing but the room was scrap
Stayed in January 2023
Reviewed: January 6, 2023
Stanislav
BulgariaDirty sheets, brown from sweat. Dirty bathroom. A lot of noise from super early cleaning on the upper floor, around 6am. When I commented at the cleaner he just says “I don’t know” and the noise and moving of furniture continues. Unhelpful staff. They say “It’s Oook” when I showed them the sheets.
Last minute price. Location is in the quieter zone of Phi Phi center and near to the viewpoint.
Stayed in January 2023
Reviewed: January 3, 2023
Daniel
United KingdomThe bathroom is actually a wet room which is common in many Asian countries but this was not told to us during the booking process. Because the room backs up on to the side of a cliff, half of the wet room is taken up by a huge boulder, meaning that the shower head is almost directly over the toilet. The room is very small but sufficient, however the only window in the room is internal and leads out into a communal area, meaning that it is very noisy at times and smells from the kitchen will come into the room in the morning if it is left open. Also the pillows are rock hard, I had to use a towel as a pillow instead as this was more comfortable. The room is also not particularly cheap in comparison to other places in Thailand such as Phuket and Bangkok, I suppose this is the price you pay for being on a small island at a busy time of year. The room is fine if you plan on spending all of your time outside of it like we were. I just wish that we could've seen a photo of the cheapest rooms before we arrived, rather than the spacious and light rooms shown in the photos.
The hotel is very close to the stairway to the viewpoints and check in was easy
Stayed in January 2023
Reviewed: January 2, 2023
Ekaterina
Russiadirty yellow blankets and pillows, blockage in the bathroom , that it is impossible to wash hands and use toilet. not clean in the room.
Stayed in January 2023
Reviewed: December 12, 2022
Laura
AustraliaBalcony screen door not working properly and a lot of mosquitos so had to keep door closed. This room, like some of them, do not have a closed off balcony. So a random person walked to my balcony door and knocked in the middle of the night, thinking it was his room!! He walked away when realising he was wrong.
Ever since I realised it's way too loud (and unnecessary) to stay right at the beach, I found this guesthouse and it's been where I always stay on Koh Phi Phi. Comfortable, good A/C AND fan, balcony, big fridge, convenient tables with mirror to get ready, huge bed, bedside table. Perfect location 4 mins walk from the action, no noise. Now a 7 Eleven 2 mins away. But my room size has really varied, despite booking the same type of room: sometimes the bed almost fills the room. It also hasn't mattered if I book Standard or Deluxe. This time, I booked the Standard room and had a HUGE room for the same price with all the same amenities. Lots more windows due to the size. Next time I will request the room number (won't post it here or you'll all book it!!).
Stayed in November 2022
Reviewed: November 29, 2022
Jonas
DenmarkNo Air Condition in the rooms. only one little fan that didn’t do much except for being very noisy. No hot water in the shower and the beds were not comfortable at all. Also one night the staff told us that we haven’t paid for our rooms and demanded us to pay one more time. Ofc we didn’t want to do that so we had to show them all of our papers and transactions.
It was a nice location but thats also the only good thing about this place.
Stayed in November 2022
Reviewed: November 22, 2022
Gongqi
Australiavery good
Stayed in November 2022
Reviewed: October 3, 2022
Han
Germanyit was quite area, but not too close to beach. i was okay with that but if you want to go right straight to beach for swim it’s bit far. reception lady I’d say not so kind. sorry I didn’t have any problem to stay and lady just I normally thai people are always very kind, she may had bad day I don’t know anyway I didn’t feel kind of her so I was avoiding reception or ask to other staff.
everything was all good
Stayed in September 2022
Reviewed: September 8, 2022
Amit
New Zealandeverything was good not far from market beaches beds are good room was big enough
Stayed in September 2022
Reviewed: July 19, 2022
Debapriya
ThailandProperty was not clean... No ventilation in the room.... They provode us a darty room....
Stayed in July 2022
Reviewed: July 10, 2022
Aline
Australiathe internet sometimes doesn’t work properly
the place is very clean, I gos a triple room for the 3 of us and was very good cleaning up before we arrive
Stayed in July 2022
Reviewed: June 14, 2022
Charlotte
United Kingdomperfect for a few nights stay, good location with easy access to all amenities also in a quiet location so don’t get any noise during the night
Stayed in June 2022
Reviewed: June 10, 2022
Ellie
United Kingdomnothing
great
Stayed in June 2022
Reviewed: May 21, 2022
Christle
ThailandI like nothing. They ask more money for commissions and the staff is not accommodating us well
Stayed in April 2022
Braunlage, Germany
Jollyville, US
Altomonte, Italy
Ortahisar, Turkey
Treviso, Italy
Dubrovnik, Croatia
Troyes, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content