Unable to access any sunbeds and spaces in the pool because they were always reserved earlier than we can make our reservations even in the earliest mornings. A balcony would have been nice. The Russians could smile more and act more friendly especially to us British Jamaicans! Smiling and friendliness is free!

The breakfast and room were fine but didn't access the pool amenity.

Stayed in March 2025

Did not accept American Express credit card - a hotel of this stature one would expect to accept this credit card. Pool is crowded - hard to get a lounge.

Location across from beach and shops. Parking available. Pool and other facilities. Room with view of ocean

Stayed in March 2025

Brilliant location on the beach

Stayed in March 2025

Need more pool sunbeds.

Lovely hotel close to the beach. Booked 1 night and stayed for 3. Staff are Lovely 😃👍👍

Stayed in March 2025

The room whilst large has a strange combination of a single bed and a standard double. It would be better just to have one king size double bed. There is no hotel bar.

Great location. Yards from the beach and a very short walk to all of Jomtiens facilities. Other areas just a short taxi ride away (less than 100 bhat). Good size room and good breakfast. TV and fridge in the room with some seating.

Stayed in March 2025

The place is nice. Very happy with the room except the bathroom. Needed maintenance.

Stayed in February 2025

The staff at the Bowling alley. They forst told us we could come next day at 10 am and when we went at 10 am they said they have a private booking at 11 am. Since it was for my 10 years old son to play for one round we said we could do that and wind up. One staff was nice and wanting to acvommodate but the other one said .. its 5000 THB for 1 round since they are going out of the way . We quitely walked out. A small gesture and payment requested as per the card rate would have gone a long way. Second issue is the WC flush. The owners need to invest in the hotel. The staff are doing their best

Location

Stayed in March 2025

Maybe breakfast could have been better.

Excellent hotel for the money, very well presented and clean; great location next to the beach and all the clubs. Incredible that it had it's own bowling alley and snooker tables. Staff were every polite, discreet and attentive.

Stayed in March 2025

The corridors looked old and tatie.

Good value for money

Stayed in March 2025

Cleanliness could have been better. Stain on sofa, shower didn't drain and spilt everywhere, lots of little ants. Smelt a bit musty in the corridors. Pool was dated and high sided - difficult to get into and out of for old people. Lots of the jacuzzi jets not working. Service was a bit slow at the restaurant. not very efficient. Ran out of pool loungers very quickly and we were on mattresses on the grass. Check in and general staff attentiveness a bit sloppy. Beach was a bit naff and the sea water scummy on entry. I like our stay, but the hotel was a bit big for me - so impersonal.

Loved having the Bowling on site. Breakfast had great options and was efficient. The pool was large, but a bit dated. The rooms were large. We had a triple and it had an L shaped sofa in it and a bath and a shower. Lots of cupboard space too. staff at the restaurant were friendly. Pool and snooker room was great. Great location beach, restaurants, bars, shops - all close. 10 mins to Pratumnak area and chocolate factory and sky lounge. Market behind great for cheap food.

Stayed in February 2025

Very good breakfast a lot of choices. big swimming pool, nice big room and clean.

Stayed in March 2025

Room is too old and bed is not comfortable.

good location

Stayed in March 2025

Two large hotels in one and a small pool area. The hotel. The hotel was full of mainly Russians which I didn’t like. This was reflective of Jomtien beach in general, so I don’t blame the hotel for that.

Spacious with two breakfast rooms with a good breakfast. Bedroom was very comfortable. 10 lane 10 pin bowling lanes and a large snooker room.

Stayed in March 2025

Not much wardrobe space for 2 ladies, would have like chefs at breakfast to make fresh eggs and also have hard boiled eggs

Location fantastic, staff lovely especially man on the door, the chef and ladies on breakfast greetings, the maids worked very hard too, pool is large and restaurant next to pool was excellent

Stayed in February 2025

Rooms need to me clean ,and Hotel need to be uodate a bit

All good specially for Family and kids

Stayed in March 2025

the rooms need to be more clean and the toilet Please.

Break fast good, pool good, Rooms need to be more deep clean, and an Over All Update then will be top.

Stayed in March 2025

We didnt want an Interconnecting room. It was a little noisy.

Pool

Stayed in March 2025

Some rooms are due for renovation 98

Excellent location

Stayed in March 2025

Upon arrival, there are security guys standing near the door, but they do not offer any help to remove the bags from car even though my pregnant wife asked them (she is Thai). Very weird and rude behavior.

Good location, swimming pool and comfortable rooms

Stayed in March 2025

Not much

Great location on the beech

Stayed in March 2025

This is a four star hotel.. supposed to be. My bathroom was disgusting. Mould in the shower and around the bath and broken tiles. I complained, they sent a cleaner up to clean it. There was no way she could get it off as it needs maintenance. My friend paid a extra £20 PER night to be moved in a newly painted room. The beds were made every daily, bins empty and clean towels. But the room was not cleaned eg sink and bath . Both pools did not have enough sun beds for the size of the hotel. You had to be down by 8.30 to get one. The pool on the 3rd floor only had 6 sunbeds! The man on the reception was not helpful when we checked in. He did not give us any info just the keys...not even were to go and get the lift, what time breakfast . Checking out was worse. He put the phone down on me when asking a question. Went down and told us we did not have breakfast included. I kept telling him yes and ended up showing my booking . I would not employee this man, he was rude and had no customer care skills. I witnessed him raising his voice and hands at staying guests. The hotel needs a good refurb! Sorry but I won't go back ..

Big bedroom and good air con, clean towels every day . Lovely bowling alley and snooker room. Two swimming pools. Nice OLD hotel. Good position .

Stayed in March 2025

Didnt like being next to an interconnecting room

Location and view.

Stayed in March 2025

Non flexible breakfast

Near to beach

Stayed in March 2025

The cleaning and maintenance are not great,but it's ok, as we have been in 2 other hotels and they are the same. Probably in this area the standard of cleaning isn't the best... (We have been in this area in 3 hotels, all under $ 100 cad per bight) The pool is big and clen (but needs some maintenance, some tiles are broken)

Breakfast and pool I compared my stay to D varee and Goldan beach. The breakfast at Palm Beach is the best! I stayed twice at this hotel. I had been for a couple of nights, then I went to 2 other hotels and came back(because they had the most comfortable mattress and best food) When I came back, I got a room with a soft mattress, not like on my first stay, so i asked to change rooms to a harder mattress, and they changed my room without any problems)

Stayed in March 2025