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  5. Reviews of Laluna Hotel And Resort, Chiang Rai

Reviews of Laluna Hotel And Resort, Chiang Rai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

160 Moo 14 Sanambin Road, Muang, Chiang Rai, 57000 Chiang Rai, Thailand

#28 of 142 hotels in Chiang Rai

Guests' Choice

Review Score

Based on 412 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    8.5

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    9.1

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 26, 2025

    9.0
    Chiang Rai’s special secret place
    • Leisure trip
    • Couple
    • Bungalow with Pool View - King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful Gardens and swimming area. Clean spacious rooms along with fantastic friendly staff. My go to place in Chiang Rai for a break to chill. Highly recommended place to stay.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bungalow with Pool View - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was a bit hard for my liking.

    The pool was wonderful on a hot day.

    Stayed in March 2025

  • Reviewed: March 15, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were friendly and the restaurant was very clean and tidy. I just found the quality of the breakfast foods didn't seem as good as the rest of the resort. If having a cooked breakfast with fruits, then options and quality wasn't great. Coffee was great though!

    Definitely the best hotel/resort we stayed on while travelling through Thailand. The entire resort was amazingly clean and tidy and exceptionally well kept!! The staff were great, the pool was lovely, the rooms were clean, modern and very well kept. The bed was amazingly comfortable! Fantastic price for the resort, in a very quiet place but still close enough to facilities etc. although we did have motorbikes, lots of parking if you do have a car or motorcycle.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    It is a Perfect Place for relaxing in thé middle of Town. Thé Garden ist great.

    Stayed in January 2025

  • Reviewed: March 3, 2025

    8.0
    Lovely staff and very clean. Please not if you booked via booking.com this is not adult only as stated with this provide
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 6 nights
    • Submitted from a mobile device

    Outside the villa seating area just 2 small hard wooden benches

    Beautiful landscape of flowers and grasses. Lovely swimming pool and rooms very spacious.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    9.0
    Good except for cold showers
    • Leisure trip
    • Couple
    • Bungalow with Pool View - Twin Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We had no hot water at all had have cold showers

    Nice surroundings and big pool

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    A great place to relax!
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 4 nights

    It is a great place to relax. Beautiful grounds, lovely pool, quiet, clean & comfortable room. Really enjoyed the breakfast!

    Stayed in January 2025

  • Reviewed: February 27, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    This resort was really nice and welcoming.. they have a good variety in breakfast..we loved that there was a restaurant with it,so in the eve we didn't have to go out to find elsewhere..and the food there was really good Also. I'm glad that i chose this resort for our stay in chiang rai .🙂

    Stayed in February 2025

  • Reviewed: February 20, 2025

    10
    Relaxing Stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Insects easily passed through the huge gap under the door.

    Pool and breakfast were great.

    Stayed in December 2024

  • Reviewed: February 19, 2025

    9.0
    An Oasis on the Edge of the City
    • Leisure trip
    • Solo traveler
    • Bungalow with Pool View - Twin Beds
    • Stayed 2 nights

    It would have been nice to have some sort of coffee option in the room so I didn't have to go all the way to the restaurant (it was far and I wake up early). Also, the room furnishings were sparse. It would have been lovely to have a dresser or even a table to put the luggage on/in. The closet is cramed into one little area withe the refrigerator, kettle, etc... is yet, the room has plenty of space for more.

    It felt like stepping into an oasis; beautiful grounds and pool. I had been traveling all around and this was a welcome retreat with on demand hot water (with lots of pressure), wonderful toiletries and a comfy bed. I loved that it was on the edge of town but some others might want to be closer.

    Stayed in January 2025

  • Reviewed: February 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Bungalow with Pool View - King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    It was a little hard to book a taxi for a 2 hour trip to the Laos border, but the staff were courteous and pleasant.

    Amazing pool and great facilities, a short drive to the center of Chiang Rai tourist area.

    Stayed in February 2025

  • Reviewed: February 11, 2025

    8.0
    Lovely place
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Expensive prices at pool.

    Lush gardens, pool and breakfast

    Stayed in February 2025

  • Reviewed: February 10, 2025

    9.0
    Lovely place would love to go back
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 2 nights

    We accidentally lost our room key and had to pay 500baht. Seems excessive for a key card

    It was a tranquil oasis! Wish we could have stayed longer

    Stayed in February 2025

  • Reviewed: February 10, 2025

    8.0
    Good stay in Chiang Rai
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    There was a bad smelling odor in the main area of the bedroom and in the bathroom . This was the second room at this hotel where we had this issue. We were not sure where it was coming from.

    Breakfast was great.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Bungalow with Pool View - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent hotel and value for the money ! Greenery everywhere!

    Stayed in February 2025

  • Reviewed: February 8, 2025

    8.0
    Great except for the bad sn
    • Leisure trip
    • Group
    • Standard Twin Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    There was a terrible oder in the bathroom all the time. Not sure what it was or where it was coming from, but it was like rotten sewer. This smell tended to drift into the main room, which was very annoying and disappointing, considering the higher quality of the rest of the resort.

    Breakfast was very good. Lots of selection and fresh food.

    Stayed in February 2025

  • Reviewed: February 6, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast and the smell in the bathroom (not enough ventilation)

    Staff was nice, big and comfortable room, the jungle atmosphere of the resort was great.

    Stayed in February 2025

  • Reviewed: February 2, 2025

    8.0
    Beautiful resort but not fully meet expectations.
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower was barely warm. For a 4 star the breakfast was lacking compared to other 4 stars we stayed at.

    The greenery outside the rooms looked very nice and it was well maintained.

    Stayed in January 2025

  • Reviewed: February 1, 2025

    9.0
    8.5
    • Leisure trip
    • Solo traveler
    • Superior Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure

    Well lighted Clean Swimming pool Breakfast Parking

    Stayed in January 2025

  • Reviewed: January 31, 2025

    8.0
    Tranquil garden setting in urban area
    • Leisure trip
    • Family with young children
    • Standard Twin Room with Garden View
    • Stayed 5 nights

    Paying 500 Baht on arrival as key deposit - is it really necessary as no other hotels on our 4 week trip required this. Price of food and drink at the restaurant ridiculously overpriced; for example large bottle of Singha for 300 Baht, whereas all other restaurants we used were charging 80 - 100. (300 Baht is £7.50 - you can get the same at a UK supermarket for £2.50). As the bungalows back on to one another it is easy to hear noise next door - not so good when someone's coughing their guts up for 2 hours in the middle of the night.

    Excellent setting. Individual bungalows in a garden setting made you forget you were in the middle of a city. Large pool with plenty of room for lounging after a day out. Large range of items in breakfast buffet. Room good size and very comfortable bed. Staff very friendly and helpful. Tuk tuks always parked up on site so transport always available - albeit overpriced and a Grab taxi to town is about half the price, even for 2 people. Excellent location, either for getting to centre of town or for easy way out of town if you have a hire car; which hotel can arrange for a very good price with delivery in 10 minutes.

    Stayed in January 2025

  • Reviewed: January 29, 2025

    8.0
    Good location with a tropical out-of-city vibe
    • Leisure trip
    • Group
    • Superior Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was surprisingly not that hot. Quite cold in January so possibly slightly heavier blankets would be acceptable.

    The property with the gardens were beautiful and lush. Felt like you were not in the city but somewhere in the jungle. Beds were relatively comfortable.

    Stayed in January 2025

  • Reviewed: January 28, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    All was great!

    We thoroughly enjoyed our stay at Laluna! Cute hotel, good location and online pictures are exactly as advertised. The rooms are spacious, beds are comfy, lush grounds are well kept, and staff were all fantastic. The onsite restaurant's lunch menu was really good and the food was delicious. Breakfast is buffet style and was also a pleasant suprise. We booked (5) in room Thai Oil Massages with the hotel front desk and received confirmation up to 20mins before with our preferred time. Only in Thailand!! Overall, we highly recommend and will be back!!!!

    Stayed in January 2025

  • Reviewed: January 24, 2025

    10
    Nice stay in city hotel that doesn’t feel like a city hotel
    • Leisure trip
    • Couple
    • Standard Twin Room with Garden View
    • Stayed 1 night

    Strange process for breakfast where you collect your tokens in the morning from reception, walk to the restaurant and hand them in…

    Nice pool area, refurbished rooms, and bathrooms with a layout the belies the fact you are in the city.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    9.0
    We had a nice relaxing stay and it was easy to wander around Chiangrai from this location
    • Leisure trip
    • Couple
    • Bungalow with Pool View - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Limited sockets in the room. You had a WiFi password for 1 device only which is not acceptable when advertised as free WiFi.

    Was a beautiful looking hotel with tropical plants around all of the rooms and the pool.The room was a good size with necessary facilities. Very clean.Pool was lovely for relaxing and swimming. Efficient pool bar service. Breakfast was good. Lots of options with healthy options as well. Catered for any requests

    Stayed in January 2025

Showing 1 - 25

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