The smell in the room probably from the old carpet

The view from the balcony How clean it was The staff

Stayed in November 2024

Fantastic stay - the rooms are lovely and the staff were amazing and very helpful. Breakfast was also amazing.

Stayed in October 2024

MOST OF THE STAFF MAKE ME FEEL LIKE HOME

Stayed in December 2024

Main bars and restaurants offered to non residents,which seems to drive prices up.No preference/benefit to being resident…

Great choice of bars and restaurants in hotel .Excellent staff Location near to river giving broad transportation options

Stayed in November 2024

Location. Professional lobby & breakfast staff.

Staff are so professional. Impressively trained. We stayed at the Lebua twice this trip. First was better than the second mainly down to the bed comfort - second stay was a hard mattress. We went up the the rooftop bar for a drink. We didn’t appreciate being herded like goats away from the bar/restaurant area to a small quiet area & offered champagne. We’ve stayed at the Lebua many times & knew the lay of the land. We just upped and made our own way to the bar, leaving many guests to purchase champagne not knowing the commercial trap they were in. Wasn’t appropriate. Blatant commercialism. The staff on the ground floor were separating people ‘drinks or dinner’ & putting them in different lifts. NOT GOOD!!

Stayed in November 2024

The pool was way too cold to swim in, pool should be heated. The sky bar drinks are way way incredibly too EXPENSIVE!! The view was amazing!

Location was excellent, close to ferry and sky train.. Great food and hospitality at breakfast. Overall very enjoyable.

Stayed in November 2024

Nice views from the top and from the rooms witch are very large suites. Gorgeous breakfast Not far from Sathorn and Oriental pier

Stayed in November 2024

The walls are thin and you can hear next door very well - we we’re unlucky and had a loud room-neighbor (loud music, shouting and loud talking all after 11pm). The Whirlpool was rather cold, the heating was not working, but the pool&fitness area are very nice! The skybar is very expensive (really amazing view though!!) but you do not have to pay entry like in others.

The staff was very friendly&attentive, the room was super spacious and very clean. An early checkin at 11am was possible, which was great after a long flight. The breakfast buffet is amazing! We had a beautiful view over the river&city. Good location, close to skytrain and boats.

Stayed in November 2024

Room a little dated. Fridge and aircon very noisy.

Location great being about 10m walk to the ferry and skytrain. Was a good base. Loved the big room and views. Pool area good. Breakfast fantastic. Staff excellent.

Stayed in November 2024

Pool could have been warmer but that's the only feedback i could give. Everything else was brilliant.

Excellent hotel, great food, brilliant staff and an ideal location for exploring.

Stayed in November 2024

Little bit old fashioned and could do with some modernisation. Don’t like that the pool has people eating dinner around it in the evening, prevented us going in as felt inappropriate .

Lovely spacious rooms, very clean, every room has a balcony. Breakfast was amazing!!

Stayed in November 2024

The sky bar prices were very extreme on the high end. The cost of one drink is around 50.00 USD. This is very expensive even for a 5 star bar. If the price should be that high, then they should have a top shelf alcoho selection to include more exotic liquor brands. They do not. Also, the bartenders should be more versed in common cocktails or possibly hire mixologists for more unique cocktails to match the price. A mojito that averages 50.00 should be made with exotic rum and herbs. There was nothing special about it for the price paid. I'm not sure if the walls are thin in the rooms or if the windows are not soundproof. I was able to hear my neighbors when they came back around midnight. If I'm paying for top luxury, I believe the windows and walls should be soundproof in the room. I was also told by other guests that they complained because they could hear other guests fighting or being disruptive. My experience wasn't an isolated incident. My last real complaint is about the tv. I didn't use it much, but the few times I did, there is no option to connect your own service to the TV such as Netflix or hulu. It's 2024, and some people may want to watch something in their native language on a subscription service they are paying for. Also, the few times I used the TV, the movies would pause intermittently as if it lost its connectivity.

I thought the check-in and check out service was outstanding and quick. We reserved a tower suite, and we were even allowed to use the tower lounge while waiting for our room to be prepared. The hotel staff was more than accommodating for all our needs and was extremely courteous. The room overall was outstanding and spacious. The evening chocolate delivery with the next day weather forecast was a delightful surprise. We stayed for a few days, and the staff even remembered us at the brunch and were able to remember our room number. Very attentive, which is amazing.

Stayed in November 2024

The prices of food and drinks - very expensive but beautiful. I suppose a bit of luxury is ok once in a while!

The hospitality of the staff was exceptional they had everything covered and really made the stay welcoming. We got upgraded the room facilities and views were amazing.

Stayed in November 2024

The entire atmosphere of the hotel. Service, cleanliness, access, all exceptional.

Variety and attempts to represent a variety of international cuisines.

Stayed in October 2024

I'm definitely coming back, staff is sooo friendly, the views are out of this world! Unfortunately we've been there for overnight stay only, but it's so worth to go there for a longer time- which I'll definitely do!

Stayed in September 2024

Interior is a bit outdated, and we found a dead roach in the room.

The rooms are really big. Loved the view and the service. The beds were comfortable and had everything you'd need to live. It's like an apartment. Short walk from the BTS (public transport). Has plenty of things like food and massage places.

Stayed in November 2024

المبنى قديم ولكن نظيف بحاجه لتطوير GYM فيه شطاف انصح به للعوائل

Stayed in November 2024

bit old fashioned facility

great location with fantastic view

Stayed in November 2024

Even being a guest at the hotel, it was pretty difficult to take the lift to go to Skybar. It took a while in the queue.

The hotel is beautiful, with a great structure. The room is spacious, with a stunning view from Bangkok. The hotel is close to the pier and it has a metro station nearby. It is also very close to the beautiful IconSiam mall.

Stayed in November 2024

Our first room was right above breeze bar. However staff were able to move us... twice lol.. Biggest downer were the tuktuk drivers waiting below the hotel on the steps.. one tried to scam us so please be careful and download the grab and bolt apps

The views, free food and alcohol were amazing.. staff were professional and accomodatijg absolutely beautiful service and hotel.. the free food and alcohol for Tower rooms was amazing.

Stayed in October 2024

Rooms begin to feel the passing of time. But everything is still good.

Incredible staff, perfect breakfast, gigantic traditional hotel, with good infrastructure. Awesome bar at rooftop.

Stayed in November 2024

Not sure if it was just us but the only downside ( if you can call it that ) was no microwave and we both thought the bed was a bit on the hard side.

The staff were particularly outstanding. Nothing was ever a bother. Lovely little touches like leaving chocolates on our table every night. Changing bed linen every day. Exceptional breakfasts. I could go on and on but I won't.

Stayed in November 2024

Absolutely nothing!

Staff were absolutely lovely. Location is great. Food is outstanding! If you get the opportunity to try the chefs tasting menu in the Sirocco restaurant I would highly recommend. It’s a 2 Michelin star restaurant and we can understand why. All around amazing stay, thankyou for having us!

Stayed in November 2024

Sky Bar

Stayed in November 2024

Stunning suite, lovely views of the city (I was riverside) staff are absolutely delightful, really helpful and friendly. Selection of bars and restaurants on the upper floors are a great location to start or end the night - delicious cocktails and stunning views Located close to Skytrain and River boat. Great selection of bars and food nearby.

Stayed in November 2024