The mattress is way too hard & I mean hard lol The pool is only open 9 to 9 Needs to be open from at least 6 or 7 in the morning So in the morning people can swim before going on an adventure. The rooms are not sound Prof

Billy the bar tender Made fantastic cocktails & is very friendly. Definitely a great place to stay

Stayed in July 2024

No hot water for two days tea not replenished everyday

Location and pool

Stayed in July 2024

Water pressure is weak and water flow out the tub taking a shower.

Close to shopping area and walk to patong beach

Stayed in July 2024

Shower wasn’t great - I feel the shower head needs to be replaced as it would spray everywhere and not have enough pressure. My drain didn’t drain well, it would hold the water and it would slowly dissipate after 20 minutes. With the high and cold, you couldn’t get a nice in between feel with the water, it was either scalding hot - icy cold. Bed was rock hard - due to sleeping on my side and absolutely no movement within the mattress. Housekeeping was all over the place - late in the afternoon around 3-4pm and then it was around 12-1pm. There weren’t enough sunbeds at certain times, especially if there was decent weather. Wifi was horrible, it wasn’t fast at all and would drop out constantly. I would say if you are on the ground floor, choose a room further away from the music, considering I am in bed early. It was quite loud during the hall way of the rooms as I heard more than my fair share of screaming from children and conversations during the night. I asked the front desk for a later check out, but no luck as they have already booked someone else in and the room needed to be deep cleaned, which was frustrating for myself as I had a later flight. Check out took over 20 minutes to be sorted, as there were many people waiting in the lobby and not understanding that check in time is 2pm. They had to check with housekeeping if I took anything or ate anything, after a couple of phone calls and walked away from, I was good to go.

The staff were wonderful and friendly, quite accommodating to myself. Laundry service was completed within a couple of hours of when I dropped it off- I chose not to get my clothes iron which is about 180 baht compared to just wash 100 baht. The pool area was clean daily and constantly looked after, the sun beds were dried off by staff, if it was raining. Happy Hour was offering buy 1 get 1 free option. It is quite close to the heart of Patong Beach which is about a 10 minute walking distance. It has ‘Jungceylon’ mall along with a lot of other shops around. Bangla road is a 10 minute walk if you are into the nightlife. Breakfast included, was okay. It has options for hot and cold different kind of foods which included continental and variety of food such as chicken sausages, pad see ew, roasted tomato and mushrooms, roasted garlic potatoes, baked beans, oatmeal, fried rice and of course your options of limited types of fruits and yoghurt. Restaurant food - was quite good and had a variety of options. Check out time was 12pm which is great but if you want to get a later check out, you have to ask 1 day before. I would recommend getting a room on the ground floor, as it was nice to just walk out to the pool area makes it easy access and getting on the sunny side was a bonus.

Stayed in July 2024

Deposit that needed to be paid upon arrival was not clearly communicated. This made check in very awkward.

Pool area and rooms were comfortable. At the time we were there the hotel was not too full so there were enough beds at the pool. Should it be during peak season I'm sure it will be a problem.

Stayed in July 2024

Hard bed

Room by the pool, large room, friendly staff

Stayed in July 2024

The bath to the shower did leak

it was central to most locations

Stayed in July 2024

Polite professional good all-round care and helpful excellent service provided food was good restaurant and room service

Stayed in July 2024

Was upset over the water heater as it’s hard for us to adjust the water temperature

Super clean and staff were very friendly

Stayed in July 2024

When asking about late checkout options different prices were given

A fabulous hotel. Clean, tidy. Joy at Reception is professional, friendly and helpful. She's an asset to Nipa Resort. As well as other staff. Happy hour at pool a trap but very nice. Meals also delicious and affordable. Resort close to beach - walking distance and Jungceylon. As well asx lots of restaurants around area. |

Stayed in June 2024

The staff weren’t very nice, they never greeted us they ignored us for a bit and they seemed to be quite short with us, didn’t see a smile once in the 3 days we stayed! Not very often do you come across unfriendly Thai people especially in hotels but these staff were quite rude

The pool was lovely and the rooms were very spacious and clean. The location was fab! 10 minute walk from the beach

Stayed in June 2024

They have nothing about gym. İt's in top floor cause of that it was so hot like a hell. They need renovation for gym definitely.

Stuff was very friendly, room was clean, pool was clean and enough sunbed they have

Stayed in June 2024

We had a bit of trouble booking in as they couldn’t find our prepaid booking. The language barrier was frustrating after a long trip. My friend was the one who spotted the paperwork on a pile on the checkin desk. Once we were finally in the staff couldn’t be nicer. Just a bit challenging to begin with.

The pool area was lovely. The rooms clean and comfortable.

Stayed in June 2024

Breakfast was basic. Gym was terrible.

Location is good. Close to the bust areas but still quiet.

Stayed in June 2024

There is an exhaust pipe right beside the balcony of our room. every morning around 5:15am, it starts to make a loud noise. I only spent 2 nights there, both mornings I was waken up by the loud noise from the pipe. Since I had one more night to go when I noticed it, I didn’t bother to ask to change. but I think unless all the family rooms are full, this room shouldn’t be assigned to any guests, as not just the noise, but also the exhaust air from the kitchen, which makes the balcony inaccessible.

nice location, spacious room. nice staff. breakfast has a good variety.

Stayed in June 2024

My room was still being cleand when I arrived and not ready for checkin at 18:00. Many flies next to the pool.

Hotel location is great. very close to Patong Beach and Bangla Road on foot. Hotel staff is really friendly and helpful. Loved the jacuzzi pool from the room.

Stayed in June 2024

Some verry noisy group of chinese youth keeps partying the last night, wakes me up sometimes, i think security can tell them to stop, but i was young ones and remember my holidays with friends, so i can remember how it feels to go with a bunch of friends.

The Pool was great, clean, big and beauty full, the room was very good clean and everything you need was there, breakfast is good and enough for every taste, all the way a perfect spot.

Stayed in June 2024

Rooms of the chambers being slammed early in the morning: a brake mechanism on the doors could prevent that

The easy acces any hour of the day/night The clean room The facilities The friendly staff Possibility to book taxi and much more at the hotel

Stayed in June 2024

Breakfast was good, location was close to everything but in a calm area. Staff was frendly.

Stayed in May 2024

Unfortunately the experience was spoiled at checkout when we were charged for two face cloths that supposedly disappeared from the room sometime during our stay. Every attempt to persuade the receptionist that we would have no need to steal two well worn face cloths was to no avail.

Hotel was good and staff were helpful and friendly. Mosquitoes weren't too much of a problem.

Stayed in June 2024

There is no flexibility in dealing with the hotel management

Stayed in June 2024

Check the mini bar on a daily basis. We took 3 drinks from the mini bar which we then paid for at reception the next day (with receipt). However, the fridge was not restocked and so on checking out we were charged again as they said we had drank 3 drinks AGAIN after paying. We didn't! Despite explaining the mini bar had never been restocked they were very uninterested and just wanted our money. They also didn't restock coffee and sugar on a daily basis which they say they do. A little bit of a disappointment after what was otherwise a wonderful stay. Would definitely recommend this hotel it is perfect in all areas apart from the mini bar situation.

The hotel is beautiful and very clean. Staff are all friendly and welcoming. Pool area is fantastic and very clean. Rooms are lovely, small but just what is needed. The hotel is a 10 minute walk from the beach and some lovely bars/restaurants.

Stayed in May 2024

Good hotel and would stay here again. Helpful staff, clean, good air conditioning and safe. The pool was great. The food was good and a reasonable price. The hotel massage treatments were good quality and a reasonable price. Highly recommend you get the “Grab” app, it’s like Uber. Perfect for travelling around and worked perfectly in every city.

Stayed in May 2024

Great location with beautiful authentic Thai design

Stayed in May 2024

Bed was a bit hard and also pillows not the best. However we bought two excellent pillows for $6 at the department store about 600m away. Had a great stay but six days in Patong was enough for us, moved to Bangtao which was far more to our liking

We stayed in a pool access room which was excellent. Staff very friendly and helpful. Walking distance to everywhere if you don't mind the heat / humidity, but in a quiet location for noise.

Stayed in April 2024