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Reviews of Outrigger Khao Lak Beach Resort - SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2/4 Moo 8, Tumbon Bangmuang, Amphur Takuapa, 82190 Khao Lak, Thailand

#22 of 137 hotels in Khao Lak

Guests' Choice

Review Score

Based on 354 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.6

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    8.7

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: February 28, 2024

    8.0
    Nice hotel at a beautiful beach, but better not during peak season.
    • Leisure trip
    • Couple
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Too noisy and hectic at breakfast (too many people and/or restaurant too small), no hangers for the towels in the bathroom, bad smell in the bathroom from the drain in the floor. Rather at the upper limit in terms of price. We would come again but not during peak season.

    Very nice beach, small but nice gym, good pool, nice pool restaurant, very friendly, attentive staff

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Very relaxing and comfortable
    • Leisure trip
    • Couple
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 4 nights

    Staff so helpful and kind - especially Oxana who helped me with Russian lessons! Excellent food in restaurant.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    10
    Beautiful place for staying in and relaxing
    • Leisure trip
    • Family with young children
    • Deluxe Garden Terrace -King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Resraurant relatively expensive, and since the location is somewhat isolated other dining options are limited. You could walk on the beachand find more restaurants, but at night it is not the most convenient walk

    , Beautiful place, fun pool, good breakfast Greaat garden great staff. Game room for kids with pool table and table tennis

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 11 nights
    • Submitted from a mobile device

    Excellent property. Very nice at beach side. Great service and friendly people. Very calm and relaxed. Perfect for family get away. You can get the lively fun through excursions! Highly recommend. Very good quality price ratio for five star

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Garden Terrace -King Bed
    • Stayed 7 nights

    Fantastic food, kids activities, especially kids club, empty beach, restaurants nearby, service.

    Stayed in January 2024

  • Reviewed: February 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent hotel. Lovely location on a beautiful clean beach with several casual beach restaurants within a 5 minute stroll where you can easily get a table to eat a cheap meal and watch the sunset. There are also other nice beach bars a short drive away e.g. Memories beach bar. Spacious room with huge bed, and travel cot provided for our baby. Good breakfast with lots of choice and eggs cooked to order. Staff were always extremely friendly and attentive. We really liked the little kids club which was a nice room to take our baby after breakfast to play. You can’t leave them there under the age of 4, but there are staff there who will play with the babies so at least we could sit back for a few minutes. I would say I’m not sure how great the kids club would be for older kids. They do scheduled activities e.g. kite flying on the beach for an hour which would be fun for older kids but outside of those activities I think the room might be a bit small and baby-focussed for older kids. Maybe it’s because we were there outside of school holidays so there weren’t loads of older kids. One point for improvement is that the toilet in our room could have been cleaner. It’s as though the cleaners never put the lid down to clean behind the lid. The toilets by the pool could also have been cleaned more frequently. Otherwise the cleanliness was very good. The air conditioning in our room was also very noisy; we probably could have asked for someone to try to fix this but I couldn’t be bothered with people doing that during our stay. However these are very minor points and we really enjoyed the hotel. The lobby is very impressive and the general feel of the hotel is well maintained and modern. Be aware there are oddly no lifts. We had a room on the second floor so had to carry our pram up and down two flights of stairs every time we took it out. I would definitely recommend this hotel to friends and family and would like to return myself.

    Stayed in January 2024

  • Reviewed: February 9, 2024

    9.0
    Loved it!
    • Leisure trip
    • Couple
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 3 nights

    Great location next to beach with nice facilities.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    Fantastic, relaxing beach resort.
    • Leisure trip
    • Couple
    • Deluxe Garden Terrace -King Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    We loved everything about our stay.

    Top end resort. Just the right size. Very peaceful and relaxing. Lovely surroundings. Staff were excellent, very attentive. Made our honeymoon special. It's not cheap, but it's worth it. The restaurant and bar were high quality, drinks reasonable (especially happy hour), food was excellent value.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    10
    Fantastic place to relax
    • Leisure trip
    • Couple
    • Deluxe Garden Terrace -King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Amazing location, like that you can choose to be in the sun or shade when in the pool, sitting around the pool or beach. Staff super friendly and helpful

    Stayed in February 2024

  • Reviewed: January 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    clean beach. good restaurants around. Amazing Kids club.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    9.0
    Good stay!
    • Leisure trip
    • Family with young children
    • Deluxe Garden Terrace -Twins Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The Beach is nice snd clean. Good local restaurants close by. The rooms were ok, what was outstanding for us was the kids club. Our 5 year old daughter was super happy there. Very nice place for Families!

    Stayed in January 2024

  • Reviewed: January 26, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    There are no stores near by. You can take a 20 min ride taxi to the nearest town but it is very very small . Few local restaurant and 7/11's .

    Wonderful staff, the place is spotless, gardening and cleaning around the clock. Nice restaurants on the beach. Great swimming pool and private beach.you can use the kayak or sup for no extra charge. Peaceful place for a quiet vacation.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Perfect beach time
    • Leisure trip
    • Solo traveler
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was a bit damp but that is because of the climate. Refrigerator was a bit noisy.

    Secluded and on a quit beach without all the tourists and noise. Hotel has everything you need, they also kindly help to organize transfers. The staff was very nice.

    Stayed in January 2024

  • Reviewed: January 23, 2024

    8.0
    Overall a great stay. The kids loved it!
    • Leisure trip
    • Family with young children
    • Deluxe Garden Terrace -King Bed
    • Stayed 5 nights

    Diversity of the menu was a little poor. Breakfast was of average quality (bread was stale and eggs were non organic and watery). The sewage smell across the property was a bit overpowering. It was unbearable in our bathroom when the AC or candle were off.

    The children amenities (dinnerware, kids club and activities, shallow pool, the game room)

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Luxury right on the beach.
    • Leisure trip
    • Couple
    • Deluxe Garden Terrace -King Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    Location is a fair way out so you are a little bit of a captive audience. There is a shuttle into town but only goes a couple of times in the late afternoon. More shuttle times would make a big difference. Unfortunately no decent coffee available. There are machines at breakfast but they produce fairly ordinary coffee.

    Really comfortable rooms with a fantastic restaurant and bar situated around the pool right on the beach. Plenty of sunloungers and lots of shade options too. The staff were exceptional, so friendly and welcoming.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    The staff are excellent. Our children had loads of activities daily. Breakfast was excellent and had a wide variety of o
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    nothing

    amazing beach and excellent staff

    Stayed in December 2023

  • Reviewed: January 8, 2024

    8.0
    Very nice beach and a nice resort.
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 3 nights

    The hotel restaurant was very busy in the evening and you had to wait a long time to get service.

    The breakfast was good. They had a good variety of options.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    We would recommend a stay here to friends and family, confident that their stay would be as enjoyable as ours.
    • Leisure trip
    • Family with young children
    • Garden Suite - king bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Could have had a few more watersports available - windsurfing, tandem canoe etc. but not a big deal.

    Loved the staff!! They made the stay amazing. Nothing was a problem, they were always smiling and engaged - they genuinely enjoy working at the resort so it's a credit to management to have such a happy team. Ae at Reception, Krit and Zaza and team in the restaurants and Sa, Shane, Baw and the lads at the pool hut were standout staff. Amongst a team of fantastic staff.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Garden Terrace -King Bed
    • Stayed 6 nights

    Rooms were spacious, well appointed with comfortable bed and large bathroom, breakfast was buffet with enough choice for our 6 day stay. Staff were excellent, beach was long and clean (no sunbeds) except in hotel area (under trees which was perfect) Pool area lots of sunbeds, clean, towels provided and although hotel is a taxi ride to main town area/market there were 2-3 bars restaurants within walking distance along beach.

    Stayed in October 2023

  • Reviewed: December 31, 2023

    9.0
    A vacation hideout
    • Leisure trip
    • Travelers with friends
    • Deluxe Garden Balcony - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    - A bit too much walk and steps

    - Beautiful beach - Very caring staffs - Decent room with good price - Excellent breakfast

    Stayed in December 2023

  • Reviewed: December 28, 2023

    10
    Best Vacay at Outrigger KhaoLak
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    No elevators

    Staff, location and landscape

    Stayed in December 2023

  • Reviewed: December 28, 2023

    9.0
    Very good for families with children
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is not ideal The sea not attractive to swim and there is nothing to do walking distance at the surroundings

    Very spacious & comfortable rooms Super friendly staff

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Fabulous family destination
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony - King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Simple but stylish

    Stayed in December 2023

  • Reviewed: December 25, 2023

    9.0
    100% recommending for family with young kids
    • Leisure trip
    • Family with young children
    • Deluxe Garden Balcony -Twins Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    There wasn’t really anything that we dislike about the hotel, some improvement for kids entertainment around and about the pool for younger kids would make it perfect.

    Nice beach just by walking distance, friendly and helpful staff, super kid-friendly environment, it was great that hotel had a weekly base mosquito treatment, we didn’t experience any mosquito bites and discomfort around there, food was really nice and fresh, good breakfast and nice buffets

    Stayed in December 2023

  • Reviewed: December 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Garden Balcony - King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit humidity of quilt

    Wonderful location and near the beach Nice staff

    Stayed in December 2023

Showing 76 - 100

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