If anything, I would suggest get a few more pool lounges and some shade umbrellas. There are only 7 lounges, but in saying that we always got one when we wanted one.

This is a very old hotel, but that said the rooms a clean and comfortable and the staff are super friendly and helpful. The location is perfect, it was quiet and poolside. Phi Phi has a reputation of a party island and we were bit concerned about that. To our surprise, it was lovely, hotel is easy walk to anywhere on the island, beaches, loads of restaurants and bars, shopping and spas. Come 9.30pm it was quiet which we appreciated. Pool area is lovely.

Stayed in November 2024

The main downside was the loose power sockets in the room, which made it difficult to keep chargers in place. Bringing an adapter or something more stable for charging would be helpful.

P.P. Palmtree Resort is perfectly located in the town center, with easy access to all the beaches. Despite the central location, the hotel itself is quiet and peaceful. There are plenty of restaurants and shops nearby. The staff is friendly and welcoming, and the hotel features a lovely pool with a pool bar and comfortable loungers. The room includes a convenient control system for lights, air conditioning, and housekeeping requests. Rooms are well-equipped and quiet, even offering an emergency flashlight—a thoughtful touch.

Stayed in November 2024

The bathroom facilities in the room could use some TLC. The outside shower is quite of a unique feature, adding character to the stay, but could be better set up rather than with plastic curtains that prevent a person from showering without wearing swimsuits

Excellent location, lovely pool with swim up bar, excellent breakfast. We stayed in the suite, and the staff were very lovely to decorate it further.

Stayed in November 2024

Small pleasant. Great place to Base your stay

Stayed in November 2024

No complaints.

Not far from the port, central but without too much noise intrusion. Reasonable breakfast with Thai/western choices. Eggs cooked to your preferences. Rooms cleaned daily. Soap and shower gel provided as were beach towels.

Stayed in November 2024

Nothing to not like.

Was really great value, was half the price of our two nights prior and twice as good. Although it is right in the heart of the busy noisy area, the windows were double glazed in our room; the feint music that could be heard did not keep us awake. Pool area was lovely, breakfast was great. Staff were fabulous, so friendly and helpful. No lift and we were two floors up but the very enthusiastic bellboy carried our bags up for us, so not an issue.

Stayed in November 2024

Staff could be more polite and their English is not really good, hard to understand what they are saying :) Small issues like door lock, toilet flash, and some paper on the floor from previous guests.

Location is perfect, just in the middle of Phi Phi, so easy to access anything you need. Very good breakfast.

Stayed in October 2024

The staff was highly unresponsive - our bags waited in the lobby for several hours even though we repeatedly asked them to be delivered to our room (and the staff repeatedly promised it was on the way). We eventually went down to get them ourselves. There are a lot of musquitos and the staff leaves the doors open for the cleaning - so expect many of them to hang in your room and bite you during the night.

Great location, good and comfortable bed and quite room - even though it is located in the heart of Phi Phi town. The outdoor shower in the suite was amazing.

Stayed in October 2024

We didn't like that there was nothing to complain about.

The rooms were beautiful and very comfy. The staff was friendly and helpful. The breakfast was very good. The location was good, easy access to everything (typical for a small island).

Stayed in October 2024

Breakfast was good but really basic. Can’t complain though because it’s free😊

Great location and pool

Stayed in October 2024

The bed was too stiff for our liking, the tub took over 30 minutes to fill, and there was no way to lock the outside door (although it was 3rd floor)

The location and the staff were great, the breakfast had a lot of option and was good, unfortunately we didn't try the pool to review it!

Stayed in October 2024

The breakfast was OK. There was a dead cockroach next to the buffet once which caught quite a lot of negative attention, unfortunately.

The hotel is right in the heart of Phi Phi while also being quiet and beautiful. The rooms are pretty with a traditional style and are very clean. There is a pool with a bar in the inner court of the hotel which is very inviting. The staff is very friendly and helpful.

Stayed in September 2024

Bed a little hard for me.

Nice place close to everything. Furniture style a little old fashioned but it maybe an Asian style. Perfectly acceptable and everything you need.

Stayed in August 2024

This is such a minor thing but the TV doesn't have cable/netflix/etc - it's regular Thai channels. We didn't really use it anyway as we were out enjoying ourselves at night, so it didn't matter at all, but if I had to say one negative thing, it would be the TV. That's it.

Suite we stayed in was excellent, loved the outdoor shower, the well decorated balcony, and the amazing bathroom. Definitely want to stay in that exact same suite again, if we were going back to Phi Phi.

Stayed in August 2024

The staff wasn’t very attentive especially at the restaurant, there is no elevator in the building which makes it difficult with the pram and kids, mattresses was really uncomfortable.

It was close to the centre, the hotel is beautiful,swimming pool is fantastic. The staff who took our luggage were really lovely.

Stayed in August 2024

The shower curtains were flimsy and impractical for the showers. A small gust would blow them up and allow other guests a look in. I would suggest buying weighted curtains and better curtain rods.

I loved the outdoor shower.

Stayed in August 2024

For the price I did expect a little bit more, but not too much

We had a room next to the pool, which was great

Stayed in July 2024

The shower could be improved.

Great location and the staff are helpful and lovely. The room was great and very clean, too.

Stayed in August 2024

Hotel is centrally located and close to Pier, The room were clean and comfortable for the given price. Breakfast spread is good. The staff were good and helpful. when I went thru previous reviews , found many negative notes, it was becoming difficult to select this hotel, Just took a chance.

Stayed in July 2024

Just a note for people who are not able to walk much: there's no elevator, so if you have a room on the second floor you have to go up some stairs, but they can help you with carrying your luggage up. And about breakfast: it did the job, but for good coffee or tea you might need to go elsewhere.

The location is great: walking distance from where you arrive with the boat. And it is in the middle of the main town in Phi Phi and surrounded by restaurants, shops, tour operators, supermarkets and near the beach. Good value for money for us. The room had a great shower, cute balcony and it was quiet when we were there. The pool looked great, we didn't swim because of the rain. There are umbrellas in the closet. I liked the art in the room and the beautiful sink. There's a lot of laundry options a few meters from the hotel. We found it was cheapest and most quick to use the washing machines you can operate yourself. I could stay here again.

Stayed in July 2024

Not the newest hotel but still nice Breakfast was bad All the hotels in Phi are overpriced

Great location , nice staff, clean, nice pool Comparing to the other hotels with really bad reviews it was more then ok

Stayed in July 2024

None

The staff is always smiling and welcoming. The room was perfect and I liked the suite concept.

Stayed in July 2024

Aircon very poor at making the room cold & rooms could do with some modernisation

Great breakfast selection, amazing pool with bar & perfect location from the pier

Stayed in July 2024

Breakfast was lovely, chef was present to cook fresh eggs, porters available to take luggage to and from pier.

Stayed in June 2024

The breakfast wasn’t the best but still did the job!

Loved our stay here, the resort itself was lovely, the price was reasonable and the location was perfect, breakfast included was so handy too. The rooms were comfortable and we really enjoyed our stay here. The staff were always so smiley and helpful and made us feel very welcomed.

Stayed in July 2024