The washroom needs to be updated. The appliances are very worn out. The pool was closed.

The staff was very nice, friendly and helpful.

Stayed in November 2022

The owner of the hotel is very nice and helpful. He He also organized transport back to the main pier for us, for only 100thb each. Bungalows are basic. This place is good alternative to the fancy and more expensive resorts in that spot of the island.

Stayed in October 2022

Favourite place we’ve stayed in while travelling, really comfy and cute little cabins. Amazing aircon and free water everyday. Lots of space and a perfect place to relax on the quieter side of the island

Stayed in March 2025

Nothing

If I could rate this resort higher stars, I would. The staff here are the loveliest people and so kind and helpful. They helped my boyfriend and I bring our luggage right to the room from the boat. The rooms were so clean and very spacious. This resort is a quiet slice of paradise but has everything you need close by. A minute walking distance from bars, shops, restaurants, and anything you need. It's simply a lovely little village, and this resort made our time here even better. The pool was fantastic. The shower had hot water both days.may I also add the bedding was the softest we experienced our southeast asia travels. We only booked one night, but the second we got there, we wanted to book for longer, but unfortunately, we were heading to koh lanta the following day and already had accomodation booked for koh lanta, But we will return without a doubt. Mr din who works there and helped us from the boats with our luggage, is a real credit to this place. He helped us book our boat for our next island. His kindness and attentiveness to detail did not go unnoticed, and I hope he gets recognition for the hard work he puts into this resort. He really did us fall in love with phi phi. Thank you to all the other staff too, and we will return in future thanks to your great and caring hospital. Much love, Suzanne and glenn from Ireland 🇮🇪

Stayed in February 2025

Everything was ok. Nice staff, very quiet, and close to the Niu beach

Stayed in February 2025

Everything was great

Best manager ever, he takes care of everything. Room was very nice with big bed and nice patio. Highly recommend 😄

Stayed in February 2025

Terrible experience, do not stay here Our stay at this resort was a complete disaster from the start. First, they changed our room without informing us, and when we tried to speak with the manager, the receptionist claimed that the manager “never comes here” (which sounds like a lie—he was probably the same person just pretending). We tried calling the phone number they gave us, and when we explained that we wanted to leave, they hung up on us and never answered again. Completely unprofessional. On top of that, they don’t mention anywhere that this part of the island is completely isolated from the main town. The only way to get here is by boat, which only runs in the morning and returns at the latest by 4 PM. To make things worse, the boat is extremely expensive. Once you’re here, you’re basically stuck. The room was disgusting—dirty, with old or broken furniture, and the bathroom was in horrible condition. Clearly, they do not maintain or clean the place properly. It was so bad that we left the very next day, even though we had booked three nights. Of course, they refused to give us any refund. I would never recommend this place to anyone. There are plenty of better options for the same price or even less. Stay away!

Nothing

Stayed in February 2025

Location nice and quiet

Stayed in February 2025

BEWARE! If you’re looking for night life, this is NOT the place for you. We didn’t know that this is an isolated area that you can only reach by taking a 20 minute boat ride from the main island and the only way back is paying a lot of money for a boat taxi. The resort only gives you free transport upon arrival and departure. Otherwise, it’s good for relaxation only. Most of the area belongs to a private 5 star resort and the nearest beach belongs to them. The next beach is abt 15 minute walk away. It’s the most expensive place we stayed at on our Thailand trip but maybe that’s Phi Phi in general. They came to clean the room but didn’t change the sheets and just made the bed which we thought was strange. There were insects in the room, the bathroom + shower were not clean enough, some of the sockets didn’t work, part of the decked floor was loose and the TV didn’t work.

Perfect location for people looking to relax and get away from the crowds in an Isolated part of Phi Phi. A small village with good restaurants and Very chill vibes. The pool was great and the staff were accommodating, the WiFi was also working well. Massages, pharmacy, laundry, mini market and day trips all available. We rented a kayak and it was a lot of fun. Beach is absolutely STUNNING. The locals are very friendly and amazing people.

Stayed in January 2025

Some loud prayer sounds at 5.30am which eventually stop shortly afterwards.

Great host, quiet and comfortable room on the calmer side of the island.

Stayed in January 2025

There was cockroaches in our bathroom every night, the beds were very uncomfortable and we were kept awake all night from loud noises which we think was from the trees banging on the metal roof. We were also woken every morning at 5am by the local mosque which wasn’t ideal but that’s unavoidable. The location its of was poor, unable to get to the main area unless a boat was taken and you couldn’t return after 7pm, the local beaches were also not useable

The staff were so friendly here and they did everything they could to help, the bungalows themselves are pleasant to look at and sit on the patio to relax. The gardens are also well maintained

Stayed in January 2025

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Amazing people

Stayed in December 2024

Only personal thing is the beds are slightly hard, and it is very secluded

Staff were amazing, very helpful with everything we needed

Stayed in January 2025

I have a good Tip and ask for the best room , Wow if that was the best room , then I don’t want to see the worst one , When we arrived at reception my girlfriend wanted a Coca Cola from the reception Fridge , Well he told us that the fridge was not connected to save Electricity and there is no cold drinks for the guest because he wants to save Electricity in a country that has 32 degrees Celsius every day . My god , Bathroom Dirty Toilet broken , Drapes I have no words , Tv not working

Nothing really !

Stayed in January 2025

The remote location was lovely.

Stayed in January 2025

This review is hidden because it doesn't meet our guidelines.

Lovely location and rooms,and deano on main reception is an absolute diamond of a bloke..will definitely be back

Stayed in December 2024

The location has its pros and cons. Depending on what your plans are. You need to be aware that if you want to explore Tonsai,you have 2 options. 1, is to walk through the island for about 1,5 hours depending of your pace or 2, pay a taxi boat which will cost you about 800 bath each way on day light or from 1200 and above if at night. Keep in mind that Bakao Resort offers you one free shuttle boat on each way. Upon your arrival and after check out to come back to Tonsai. It's a bit tricky if you need more than that.. But if you just want to be away from the main tourist spot and just want to be relaxed but still with some tourists, then I highly recommend coming here. By the way, I want to come.nack again to Bakao just to relax.

I liked the local village with dirt roads and not vehicles apart of some mototaxis. The style of the restaurants made me feel like I was in a movie with tropical themes. The beach just a few minutes away was another expectacular spot. All the staff members were great people with the best smile. Din always was willing to help you out. The isolation of this place and not being overcrowded was another point to stand out.

Stayed in December 2024

It’s a little out the way and quiet, but again we liked that!

Amazing out of the party place vibe. Quite little village with everything you will need. It’s out the way (which is what we liked) there is a free boat to and from the hotel, when you check in and check out. Otherwise you will have to ask if there are guests checking in or out to get the free boat. We found a boat taxi for 1500 tbh to the hotel if there isn’t a free one. The staff are very friendly, we will be back!

Stayed in December 2024

I liked everything

everything was amazing. the staff are absolutely amazing such lovely people. there to help with every need you have . we will definitely be back ! wow what a place !!!

Stayed in December 2024

Wifi down all day, location it’s other side of the island, overpriced, restaurants around the area overpriced by much, taxi boats really expensive to travel to the other side!!

Big spacious bungalow clean , swimming pool it’s okay I guess big enough, quiet area touristy but nice,

Stayed in November 2024

Really nice and clean rooms. The staff and receptionist was really Friendly and always helpful. Quiet stay to rest at the busy Koh Phi Phi Island.

Stayed in December 2024

Staff is so friendly

Stayed in December 2024

The shower had no pressure and very low water. The beds are very very hard

The host was very kind

Stayed in December 2024

The man that owns/manages it is the loveliest man as well as all the other staff. He messaged to pick us up from a different island and also dropped us back to the island at the end of our stay. It is close to everything you need and super accessible

Stayed in December 2024