Too many monkeys and need to have tissues in the room

Very close to beach and vies from our room we're breathtaking

Stayed in August 2022

We found some of the staff members to be a little rude. The room was lovely but there were a few things wrong, such as the leather couch was ripped. We were almost rushed out of our room with several calls from reception and cleaning staff knocking our door when we still had about 15 minutes before our check out time - we didn't appreciate this and haven't experienced this in any other hotel. We made more use out of mama beach facilities next door, such as beach bar and massage, as there wasn't much to do in hotel.

The view was amazing and the hotel was a 10 min walk from the ferry pier. This made it easy for us to book tours to the islands. The reception staff did their best to check us in earlier as we had a tour booked and this was really appreciated.

Stayed in July 2022

However the Hotel needs a bit of attention and refurbishment!

Staff was very very helpfull and Hotel clean. I loved the view and location.

Stayed in July 2022

expected as 4 star hotel to be great . but it wasn’t . no sleepers , toothpaste and toothbrush in the rooms and they said they don’t supply them because of Covid-19 ! but considering in fact that they have SHA plus certificate they should support all facilities .

big room , nice view

Stayed in July 2022

Cutlery wasn't provided for the room as mentioned. We had to literally had to fight with the manager for a single bowl, where we were supposed to get the complete cutlery. The Receiptionist and other staff are polite except the lady manager. All the staff are well aware of her behaviour, but they can't help it either

Best part is the location.

Stayed in June 2022

Nothing to change. Absolutely loved this place.

Perfect buffet style breakfast. Stayed in low season and everything was still amazing. Highly recommend this hotel.

Stayed in June 2022

The breakfast come with the room booking but it was that bad we went somewhere in the town instead, there is no transport to the town so it is a long walk when you go out to anywhere

The swimming pool was nice and the room was big in size

Stayed in July 2022

The room would have been exceptional back in the day, it was a little run down and our room smelt like mould but we also couldn't be bothered complaining.

The beach out the front was fantastic and it was only a 10 min walk to the wharf. Staff were great and you didnt need a tour to go to monkey Bay 🤣 they were out on the beach and staff would make sure they didn't get to close. The room wasn't to badly priced.

Stayed in June 2022

not welcoming and not helping staffs

not so great

Stayed in May 2022

Its proximity to the main pier and shopping area was 15-20 min. Walk daily if not more. The beach area was small. Front desk staff were rude. My room was left opened ALL day after room service.I returned to my room at 5pm to discover the door was not closed. NOT impressed. the tiles on the bathroom floor were cracked and wobbly, in need of a major renovation.

It was at one end of the beach, so made it a quiet spot, until boat loads of tourists arrived each afternoon for lunch in our restaurant. The main floor pool was accessible to only 3 rooms. I booked one of these months in advance and was glad I did. It was well worth the additional cost. This hotel was probably in it's prime in the 80's.

Stayed in April 2022

Breakfasts were very average - Don't bother if it isn't included for free. Balconies are open to all rooms - you need to keep your curtains drawn for privacy. There was only 2 lounge chairs at the pool, and as it is right outside some rooms you can't really hang out there. You have to swim and leave pretty well.

The hotel is in a lovely quiet spot with its own little beach - but you need to walk 10-15mins to get into the main part of town. It's a great spot to rent a kayak from. Nice Views from the balconies and pool.

Stayed in January 2022

Room was dirty, sand on floors, dirty towels. Pools water was also dirty. Service from recepcion was weird, and even bit rude sometimes. Monkeys might also come very very close and even attack

Location was good, but Very basic, nothing special.

Stayed in February 2022

It needs updating for the price it charges

Stayed in February 2025

The location and view was incredible! The pool was so warm and you could see the most incredible view of the beach right out our door! Free breakfast and the staff were great. Very quick to respond when needed and very helpful when we had questions

Stayed in March 2025

Great location and view. Spacious, clean room. No streaming availability for TV currently, only cable channels but excellent WI-Fi speed and reliability. Fantastic breakfast too.

Stayed in March 2025

poor, unclean

Stayed in March 2025

No staff at entrance at night and it felt as though anyone could walk in. Pool looked lovely but no beds and only really usable if you had rooms on the third floor. Rooms were in need of updating. Breakfast was poor.

Large room. Clean. Great shower.

Stayed in March 2025

1. The breakfast was really basic, definitely would rather go out and eat than pay to eat at the hotel, many amazing places very close by. 2. I was not informed that they only had single beds. We were on honeymoon~. I would have booked elsewhere if I'd known, we also were staying for a few nights, so I had asked for our room to be changed, having spent the night in a room with two single beds and then got a little upset after they had told me again the next morning they had no double rooms available however, somehow they found a room with a double bed at 9 am that morning.. really set a bad tone for our trip! (single room was also dirty and very unkept) 3. The balcony area should have a bit of privacy, really weird going out and to dry clothes and people are just there...walking pass your room 4. It's not a cheap place. It could really use more upkeep. 5. Tip box in the dining area, just a very strange and tacky thing to have to look at while you're eating.

The location was great! Walking distance from the center but just outside the noise and crowds. The staff was also very helpful and friendly ( after the second night) Luggage assistance to and from the pier was a HUGE help!! The view from our room was also spectacular!

Stayed in March 2025

The rest of the hotel was a major disappointment. The photos online are very misleading; the hotel is much older than it appears. There is no one at the reception at night, so if you encounter any issues, there’s no one available to help. Around 2 a.m., we had a cockroach infestation in our bathroom. We managed to find a security guard who didn’t speak English, and he gave us a spray to kill the roaches. However, instead of solving the problem, we went from having two cockroaches to 50. We tried to reach him again, and he was able to contact the manager, who then gave us a different room. Overall, the conditions of the hotel were terrible. Additionally, the breakfast was very poor, with little variety, and I ended up getting food poisoning from it. I would not recommend this hotel to anyone.

The only positive part of our stay was the pool, which was quite nice. Staff was nice

Stayed in March 2025

The open shared balcony wasn’t great but wouldn’t necessarily stop me from staying again.

Right on the beach! Lovely views! Easy to get to and spacious rooms!

Stayed in February 2025

A very dated looking hotel needs lots of money spent on it to bring up to the expected charges made for the 6 day stay. All rooms very dark old fashion brown wood and the request for repairs to lights in the room were not meet during our stay. I would recommend an independent site visit should organised. We would not choose to stay in this hotel again.

Good Pool, good access to the beach, nothing special about the breakfast

Stayed in February 2025

The breakfast could have more options.

Everything was amazing! The location and the hotel are excellent.

Stayed in February 2025

Can’t fault anything

Staff very helpful and friendly , views 10/10

Stayed in January 2025

Beach beds on the ocean were broken.

Amazing location, our room was so beautiful, on the beach, room 1001. Best room I ever had. 15 min away from all the city and noise, perfect for relaxing vacation. There was an old guy cleaning the leaves every morning, sing to himself, happy, that was my high light of the morning! Will miss this place.

Stayed in December 2024

There was nothing that we had issues with. Others complained about the door to the pool patio not having a lock on it. Ours did but only would lock from the inside so perhaps that was the complaint that while swimming in the pool your room door would not be locked. But you can see your room and I really don't see a reason for concern.

Hotel was away from the Bar Noise so a good night's sleep was had. The pool is excellent. The staff met us at the ferry dock and accompanied us to the resort. We had a super early boat tour but the staff prepared a phenomenal boxed breakfast for us when we returned. We were concerned about Monkeys but we never saw one. We were concerned about it being a long walk to the main town but it was very walkable in about 10 to 15 minutes. We didn't do the party scene but that would be doable as well if desired.

Stayed in November 2024