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Reviews of Phi Phi Harbour View Hotel-SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

58/1 moo.7 T.Aonang, Muang, Krabi, 81210 Phi Phi Islands, Thailand

#59 of 118 hotels in Phi Phi Islands

Guests' Choice

Review Score

Based on 647 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    9.5

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    7.3

  • Free Wifi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, pool view room was lovely. The only negative was that the mattress was very hard and uncomfortable.

    Stayed in March 2025

  • Reviewed: April 1, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    the bed is not good really hard

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Fantastic location staff amazing so helpful Beds very hard tv would be good if you had an English channel But was great staying there enjoyed it immensely

    Stayed in March 2025

  • Reviewed: March 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Bed hard as a rock Why have tv if you don't have all channels why not English language

    Stayed in March 2025

  • Reviewed: March 29, 2025

    7.0
    Lovely hotel for a short stay
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The mattresses were really hard which was okay for a few nights, but I imagine would be quite uncomfortable for a longer stay. The water supply for the shower & taps in the room is salt water which I think may be the case for most hotels on Phi Phi but good to note.

    The hotel is in a great location, a short 2 minute walk from the ferry port. We had a pool access room, the room itself was basic but very clean and had everything we needed for the short stay. The pool area and location directly on the beach was great!

    Stayed in March 2025

  • Reviewed: March 21, 2025

    7.0
    Perfectly located hotel, with one issue I hope will be fixed
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell and feeling of damp in the rooms really should be addressed as it lets down what is otherwise a good hotel in an unrivalled location.

    The location of this property is phenomenal. It is close to everything you need on Phi Phi, yet we found that the street itself was quiet enough for a peaceful night’s sleep. The view from the main pool is what makes it super special. It took my breath away. The staff were lovely and so helpful too.

    Stayed in March 2025

  • Reviewed: March 21, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 5 nights
    • Submitted from a mobile device

    Beds were a little hard (just our opinion), and modifications needed for exiting pool on pool access rooms such as a ladder or similar per room. Some maintenance required.

    Great location close to peir and town, helpful staff.

    Stayed in March 2025

  • Reviewed: March 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights

    Short walk fromm pier, room with pool access

    Stayed in March 2025

  • Reviewed: March 19, 2025

    7.0
    Convenient but rooms abit overpriced
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Pool Access
    • Stayed 4 nights

    Room - overpriced - as it had basic amenities only (e.g did not provide room slippers, robe or laundry bag), bathroom had sewer smell from time to time; many mosquitoes - so better to bring along some repellent Breakfast - was at another premise about 3 mins walk from the hotel

    Location - very near the pier, Mc D and Burger King are less than 3 mins walk from the hotel Staff - friendly and helpful Pool - hotel has 2 pools, our room was with pool access, was very convenient with young kids

    Stayed in March 2025

  • Reviewed: March 16, 2025

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location Nice swimming pool

    Stayed in March 2025

  • Reviewed: March 15, 2025

    8.0
    Good value for money but don’t bother with breakfast!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 5 nights
    • Submitted from a mobile device

    Do not get breakfast in with the room. Go buy it on the island some place! The hot food was cold and the cold food was hot, including chicken and hams and melted cheese! The food for Breakfast was uninspiring and cooked poorly! I think the hotel use a restaurant opposite the hotel for breakfast! They also put the chairs and tables too close to the edge of the concrete which found me chair up and falling into the sand below with food all over me when I shuffled my chair a fraction! Safetly did not be of a concern!

    Location is awesome! Pool is 60 meters slowing us down to laps.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    7.0
    Great locale with great staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are not comfortable. It seems to be mostly a common theme in asia. Floors need to be swept better. Was still sand on the floor when we got into our room. We didn’t get towels for our room, so luckily I had the forethought to get a couple extra pool towels. In their defense, we had the do not disturb sign up, however, they said they would deliver them between 5-6 and we said that was fine. Either way, was not a deal breaker.

    Location, location, location! They gave us a free upgrade to a swim up room. Nice shower with good pressure and water temperature. The staff are great. We would stay again and highly recommend.

    Stayed in March 2025

  • Reviewed: March 11, 2025

    7.0
    Good location but would not stay again due to the smell, unfortunately you do not get good value for money on Phi Phi, s
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    The comments about the damp rooms are unfortunately true, this causes the rooms to smell really bad, including the pillows. Also very pathetic excuse of a gym.

    We had a pool access room of which the pool was very nice & more private than the main pool. Hotel is in a really good location, only a few minutes walk from the pier.

    Stayed in March 2025

  • Reviewed: March 10, 2025

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was quite outdated and a lot of mosquitos in the room

    Great location, close to beutiful beach. Clean pool

    Stayed in February 2025

  • Reviewed: March 3, 2025

    8.0
    A nice hotel on a beautiful island. Just right.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 5 nights

    The hotel is clearly showing its age, so it could definitely do with some freshening up. I don't know if this applies to all rooms, but ours on the ground floor had a strong smell of damp and a slight mustiness. This makes it difficult for wet clothes to dry.

    The hotel is located in the narrowest part of the island, so if you want to be close to civilization, you will be happy with its location. We got a room on the ground floor, so we had a "private" exit to the pool, which was a really nice convenience. Breakfast was served in the building next door and met our expectations, especially the selection of fresh and tasty fruits. The staff was nice and helpful.

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Right next to beach

    Stayed in February 2025

  • Reviewed: February 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The sun loungers are a little outdated and broken.

    Close to beach, bars and restaurants. Helpful and friendly staff (Prateep K. was extra helpful).

    Stayed in February 2025

  • Reviewed: February 18, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Wonderful location Nice rooms Pleasant staff

    Stayed in January 2025

  • Reviewed: February 15, 2025

    8.0
    Would recommend for a chill time, beautiful pool with good views.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Rooms got a little damp smelling, but we just left our doors open in the morning for a little bit and it was totally fine. The water used for the shower and basin was salty but no big deal.

    Amazing location, great pool with amazing views and good adjoining bar. Great included breakfast as the restaurant next door.

    Stayed in February 2025

  • Reviewed: February 13, 2025

    8.0
    Imperfect place with a perfect view
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 4 nights
    • Submitted from a mobile device

    The main thing that disturbed us was the sewage smell radiating more often than not from the bathroom to the whole room. The internet was unreliabale and unstable. The lighting in the bathroom was rather terrible and the whole unit lacked storing space, clothes and towel hangers and drying racks. The room access to the pool was rather challenging as there are only two sets of pool ladders for the whole floor.

    The location of the hotel is excellent - a three minute walk to the pier, a one minute walk to the beach, practically in the centre of the busy tourist area, and yet the whole thing is surprisingly quiet. The breakfast restaurant view is absolutely stunning, while the food itself isn't at all bad. We particularly enjoyed the omelettes. The ground floor room we had offered direct pool access which was very cool. The other pool has excellent beach views. The room itself is large, with an enormous double bed and a decently sized single bed. The shower cabin is huge.

    Stayed in February 2025

  • Reviewed: January 23, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A little dated

    Good location right at the heart

    Stayed in November 2024

  • Reviewed: January 21, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was very very poor, I have never had so poor breakfast.

    Location was good. The staff were very friendly.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect 👌

    Stayed in January 2025

  • Reviewed: January 6, 2025

    8.0
    Great location and spacious room
    • Leisure trip
    • Couple
    • Deluxe Triple Room with Pool Access
    • Stayed 2 nights

    The shower is not very good

    Friendly staff, spacious room, very clean, great pool, amazing location

    Stayed in December 2024

Showing 1 - 25

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