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Reviews of Phi Phi Harbour View Hotel-SHA Extra Plus This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

58/1 moo.7 T.Aonang, Muang, Krabi, 81210 Phi Phi Islands, Thailand

#59 of 118 hotels in Phi Phi Islands

Guests' Choice

Review Score

Based on 648 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    9.5

  • Facilities

    7.7

  • Staff

    8.8

  • Value for money

    7.3

  • Free Wifi

    7.4

Verified guest reviews from real Bookers

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Showing 151 - 175

  • Reviewed: January 24, 2023

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 4 nights
    • Submitted from a mobile device

    - gym doesn't open until 8am. This is way too late for people like us who want to work out before a relatively early breakfast. - stray cats on and under the gym equipment, one of which was so sleepy/unwell, we couldn't make it move. Didn't want to touch it as it looked flea-bitten - we were awakened 2 nights by very drunk people making a racket just outside the hotel. This is not the fault of the hotel, but the convenient location does mean that it can be noisy - maintenance could be better. Bathroom drains smelled occasionally and the hotel room door handle fell off at first use. It was obviously about to fall off when we arrived so the housekeeping staff must have decided not to report it. The best-run hotels have housekeeping staff who report these things so they can be fixed before incoming guests are inconvenienced. I reported it and the maintenance team glued it back on rather than properly screwing it back on. So it fell off again and was unusable for our entire stay, which made leaving the room a bit awkward.

    - location. The Reception is only about 150m from the port, it's literally a 2mins walk at the most. The hotel stretches almost to the other side of the narrow patch of land separating the two bays, so access to the northerly Lo Dalum Beach is really easy too, from the hotel itself - reception staff were cheery and welcoming and were very quick to check us in and, as the room was ready, we could access it early - pool access room. This was really nice, complete with a terrace and sun loungers. The beds were very comfortable and there was plenty of free bottled drinking water, replaced daily -the long pool was, well, really long (!!) allowing proper swimming for a good distance (maybe 35 to 40 metres without stopping). - the hotel was fully booked but the pool was very quiet, so obviously not many people who use this hotel like swimming, which is great!!! -breakfast was really good; very attentive staff and a really good mix of Asian and Western options including an egg/omelette station. The staff were very friendly and professional. -View from the breakfast area; it looks north over Lo Dalum Beach and is basically virtually on the beach. It's a very nice place to take a leisurely breakfast and watch boats coming and going if the tide is up. - from this end of the hotel you are less than 25m away from kayak rental at B100 per hour/per person. After breakfast, take a kayak out for an hour, it's so simple (it is tidal though, so at low water the sea is some way off); just Google Phi Phi tide times and you can see the low/high water times for your stay

    Stayed in January 2023

  • Reviewed: January 14, 2023

    9.0
    The Perfect Location!!
    • Leisure trip
    • Travelers with friends
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    the beds were quite firm - pillows were great! you can hear to base of the music from the bars at the other end of the beach at night time- it didn’t stop me from falling asleep but just to advise others if this may be an issue for them. Pool area needs some music

    the best location for both port side and beach side. I’ve never stayed at a hotel which has acres to both sides of an island within 30 seconds. the rooms were spacious for the 3 of us. pool and partial beach view is great! breakfast was great and different every day (although found it strange they offer carbonara and pad Thai for breakfast some days!!) staff were amazing, friendly and helpful.

    Stayed in January 2023

  • Reviewed: January 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very expensive

    Excellent staff and location

    Stayed in January 2023

  • Reviewed: January 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Pool Access
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy neighbors. Mosquitos.

    Best pool in the island. Good location. Nice and helpful staff.

    Stayed in January 2023

  • Reviewed: January 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    staff were super helpful, nice hotel for the location and price would stay again!

    Stayed in January 2023

  • Reviewed: January 4, 2023

    9.0
    great hotel
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very close to the center of the island, beach and restaurants. The staff were very pleasant and allowed us to check in early because a room was ready. They also held our bags after checkout until our boat departed. Great place!

    Stayed in December 2022

  • Reviewed: December 23, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Average service , breakfast is bad and overpriced rate for the room . other alternative hotels in the area can be better choice .

    location

    Stayed in December 2022

  • Reviewed: November 29, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Triple Room with Pool Access
    • Stayed 1 night
    • Submitted from a mobile device

    the price

    everything but not the price

    Stayed in October 2022

  • Reviewed: November 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Air-conditioning same times

    Pool

    Stayed in November 2022

  • Reviewed: November 21, 2022

    7.0
    Hotel needs a good overall, great location thou.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing going on at the hotel, very quiet and breakfast wasn’t too good.

    place was located perfectly but hotel is in need of a good paint and clean.

    Stayed in November 2022

  • Reviewed: November 14, 2022

    8.0
    Great location - Simple but good hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Little bit expensive for what they offer There are cheaper optiond as good as

    Location Staff

    Stayed in November 2022

  • Reviewed: November 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    price, only 1 towel per person, probably environmental restrictions for using laundry.

    location

    Stayed in November 2022

  • Reviewed: November 6, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds are too hard and uncomfortable, had a a back pain after staying 3 days there. Breakfast offers very limited choices, needs an upgrade.

    Great location, room was big and clean.

    Stayed in October 2022

  • Reviewed: October 31, 2022

    8.0
    Value for Money if want to stay near to beach.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    Toilet Amenities weren't provided ( Like Toothbrush & Toothpaste ). We had to buy those from Seven Eleven Store in the Morning. Staff number were inadequate in terms of Rooms. Service was delayed due to this. Room floor was made of Wooden panel which always becomes soggy & Wet if the Air Condition weren't run at minimum temperature.

    The Hotel is a good Property and value for money with nearest Convenient Store and Beach. Breakfast was fabulous.

    Stayed in October 2022

  • Reviewed: October 29, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The matress was very hard

    Great location, some rooms have a pool access which is very nice, good breakfast !

    Stayed in October 2022

  • Reviewed: October 29, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Could be a noisey on a night from one of the beach parties, would maybe be not so bad if your room was more towards the front of the hotel/reception

    The location was amazing, the rooms were spacious and the pool was beautiful. Would stay again if I ever went back to the area

    Stayed in October 2022

  • Reviewed: October 27, 2022

    8.0
    great location, pools were lovely , not too busy
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    breakfast wasn’t great , if i had the option again i would stay here but not add the breakfast option if that’s possible .

    we stayed here for 3 night whilst on phi phi (myself and my 13 year old son). this was close enough for us to be able to get to the restaurants etc that we wanted to but not in the thick of it all. the room and beds were fine, no english tv though, but not the end of the world. all in all we were happy with our stay here

    Stayed in October 2022

  • Reviewed: October 21, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive for the stay, beds were super hard

    Good location, helpful staff, good swimming pool, private beach

    Stayed in October 2022

  • Reviewed: October 14, 2022

    9.0
    Great value for money on this amazing island
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The lobby furniture needs a good cleaning

    The friendliest staff, amazing location 1 min. Walk from the pier and all the action in the market. On the beach, great breakfast on the beach

    Stayed in October 2022

  • Reviewed: October 11, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights

    Nothing disappointing, though rooms could have been more modern.

    Perfect location, with the harbor at one side and beach at the other side. Great food, courteous staff and the sight seeing person was very helpful to arrange the island tour for us and the ferry tickets to Phuket. They had a separate good size bed for the kid too as booked.

    Stayed in October 2022

  • Reviewed: October 4, 2022

    9.0
    it’s was just ok.
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Pool Access
    • Stayed 2 nights
    • Submitted from a mobile device

    service via intercom was very bad, need to train staff for English speaking, lock system, need to change seat of the toilet.

    swimming pool from the room directly, warm breakfast, close of the harbour.

    Stayed in October 2022

  • Reviewed: September 30, 2022

    8.0
    enjoyable stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Pool Access
    • Stayed 4 nights
    • Submitted from a mobile device

    location

    Stayed in September 2022

  • Reviewed: September 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    no heart, too commercialised about everything

    beachfront, efficiently managed, adjacent to the pier, middle of the action

    Stayed in September 2022

  • Reviewed: September 18, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hard mattresses Towels are not very clean Not good maintenance

    Staff was nice The hotel is in a great location Nice pool

    Stayed in September 2022

  • Reviewed: September 13, 2022

    8.0
    Over all out stay at the Hotel was comfortable
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very limited amount of items. And some bakery product were low quality.but the Thai dishes were very good..I will give them -B grade on Breakfast

    The hotel were located minute walk to beach and Resturant and harbor.

    Stayed in September 2022

Showing 151 - 175

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