Beds were so hard it was like a prison bed. We all have stiff backs after our stay. Room smells of damp, condensation everywhere - need dehumidifier. Only sun loungers for 2 people even though 3 were staying in the room.

Location was really good, right by the harbour!

Stayed in December 2023

Hard bed, very very very tired. For the amount they charge I feel improvements could be made for example, our front door handle did not work and we did not have any hot water. The hotel was quite grubby with mould in the shower and dirty looking towels

Location, except for the load music until early hours

Stayed in November 2023

The rooms are very very basic. The beds were very very firm and uncomfortable for us. Very poor WiFi in the room - consistently dropping out of connection and struggling to connect in the bedroom. Provides a fridge with only two bottles of water. All other hotels stayed at have provided a lot more considering tap water is not drinkable. Breakfast was limited and poor quality. We could hear the loud party music from the room. Usually wouldn’t be a problem but it could be heard until 0300 and we were doing a boat excursion and needed to be up at 0530

The property was situated in a very good location, very close to the pier and restaurants / bars. We had a nice pool access room. Seemed reasonably priced. Were able to check in early to which we were very fortunate with.

Stayed in November 2023

Right next to speed boat and backs onto the beach perfect location

Stayed in October 2023

Awful hotel considering the price! The only thing going for it is the location. The rooms were VERY basic with the most uncomfortable bed.

Location

Stayed in November 2023

Never a 4* barely a 2*. Facilities run down and tired. Room smelt mouldy and damp. Massively over priced and I’m expecting some sort of compensation.

Location

Stayed in November 2023

The bed was a little bit too hard for me

Very clean and great location. The pool was really good too

Stayed in November 2023

My daughter heard noise in the early hours , I never . Highly recommend right on pier / beach and hood nightlife , restaurants , bars , shops

Excellent - highly recommend great location . Staff fantastic , very clean . I will be back .

Stayed in November 2023

Are friends had an issue with the room, when they awoke in the morning there was damp moisture everywhere

Location, and facilities were great, the bubbles weren't working on the pool but that didn't really matter, I thought the curtain inside the shower was funny as you could have a shower on full view to your partner or neighbours across the Way.

Stayed in October 2023

It was far below expectation and staffs were.not welcoming.

Stayed in October 2023

Beds are the hardest in Thailand I’ve ever stayed on

Good location

Stayed in October 2023

the bed was too hard and didn't comfort at all. the breafast was nice with not so much options for us to eat . they ask for a lot of money to late checkout. the wifii internet don't work well. the pool was too cold for us.

the location was great. the room were normal size. nice pool.

Stayed in September 2023

Only

Amazing stay! Would highly recommend when coming to Phi Phi. Nice and clean attentive staff, good facilities Allowed early check in with no trouble at all

Stayed in October 2023

Some people were smoking weed in room next to us and we could smell it in our room. Not the property fault. Maybe non smoking rules should be enforced.

The location! Amazing ! Staff was helpful and lovely. Room was big.

Stayed in September 2023

Nothing to say

Location Pool Staff Location Pool Staff Breakfast good too

Stayed in September 2023

Compared to all or most hotels in the area I can’t complain about anything other than the windows need nets so people can’t look in it’s either open to people to look in or pitch black with the curtains closed

Fresh modern and clean

Stayed in September 2023

Amazing clean

Stayed in August 2023

Not a biggie, but the option for room service would be good.

The pool was lovely, and we had direct access via the sliding doors in our room. Also the location of our room was terrific, being away from the busier end of the facility. Location of the accommodation was very good, pretty much a less than 5 minute walk from most things including the beach.

Stayed in August 2023

The bed is really hard. Like really really hard. Like on the concrete floor hard. I can't stress enough how hard it is. It's not even about preference. It's just really hard. Also, doesn't come with robes and facecloths or hand towels. Only comes with a bath floor mat/towel and (our room had no bath towels but when we asked reception they delivered straight away).

The location is superb! The staff are amazing aswell. The room is stunning. The aircon s a bit much but much needed. The pool outside our room is beautiful. We absolutely loved this stay!

Stayed in August 2023

We had an amazing time here! It was the absolute perfect location, staff was extremely hospitable and friendly. Right outside our room was the beautiful pool and view of the beach. Right next to the pier, shops and restaurants. 10/10 will stay here again.

Stayed in August 2023

Beds were very uncomfortable, so hard. Seats in the room a little run down and worn out/stained, but understand it would cost a lot to bring up to date. Our room also seemed to have a damp problem, floors got dewy quickly and ceiling had damp patches.

Location was great, a short walk from the pier and to the markets, bars and restaurants. Lovely bathroom in the room. Staff always so friendly. Good value for money if you aren’t staying in the hotel much of the time.

Stayed in August 2023

Bed bugs that waste my second week of holidays.

Location near from the heart of Ton Sao with all his shops, day and night life. Ease to get a tail boat to go everywhere you want to go around the island. View on the bay from the pool.

Stayed in August 2023

No complaints at all

Excellent location and facilities

Stayed in August 2023

Nothing to complaint

Best location

Stayed in July 2023