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Reviews of Phi Phi Island Cabana Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

58 Moo.7 T.Aonang, Muang, 81210 Phi Phi Islands, Thailand

#86 of 145 hotels in Phi Phi Islands

Guests' Choice

Review Score

Based on 668 hotel reviews

7.0

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    9.4

  • Facilities

    6.8

  • Staff

    8.0

  • Value for money

    6.8

  • Free Wifi

    7.1

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Showing 301 - 325

  • Reviewed: December 14, 2024

    9.0
    Lovely view
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bed was like a trampoline. Every time someone moved it woke the other person.

    Spectacular view from room.

    Stayed in October 2024

  • Reviewed: December 14, 2024

    4.0
    disappointing
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    Rooms have not changed since I was in the hotel 10 years ago, it seems as if I entered the same room. Poor maintenance of the rooms, outdated shower, mirror in the shower with rust, the shower is old and not working, the furniture is old and crumbling, the gym is not working, the maintenance in the pool is not very good. There are cobwebs everywhere

    Excellent location, probably the best on the island, the breakfast is very good, the pool is pampering and good

    Stayed in December 2024

  • Reviewed: December 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hearing the loud music till 3am every night

    The pool and location and views

    Stayed in December 2024

  • Reviewed: December 8, 2024

    10
    Great stay and good value for money
    • Leisure trip
    • Travelers with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only drawback was that the swimming pool closed at 7 pm so we could not enjoy it much because earlier we were visiting other beaches and other islands nearby.

    Great location, fantastic view, staff were very kind and helpful. The restaurant serves delicious and varied food.

    Stayed in November 2024

  • Reviewed: December 7, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Place was very run down. Bathroom was old, falling apart. Bed was hard and uncomfortable. Breakfast was mediocre. Hotel was generally not very clean.

    Staff were very pleasant. Pool area has a great view.

    Stayed in November 2024

  • Reviewed: December 7, 2024

    1.0
    Avoid this hotel
    • Solo traveler
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were dirty and poor .rude staff The noise from the beach bars was terrible until 3 in the morning

    The pool area was okay

    Stayed in December 2024

  • Reviewed: December 6, 2024

    4.0
    Amazing external areas but rooms are old and battered.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We first arrived and needed a shower due to how hot it was I turned it on and the shower head flew off and water was going everywhere but the staff fixed once they knew about it. The beds were old and felt like we were getting bitten all night so panicked about bed bugs. The shower had cockroaches in it and hardly any of the plugs worked. The hotel would be absolutely amazing if they put more effort into the rooms like they do the external parts of the hotel.

    The pool and view was absolutely stunning and location was brilliant.

    Stayed in December 2024

  • Reviewed: December 5, 2024

    10
    Beautiful place, perfect stay.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Would look at giving the bathrooms a upgrade. Bit outdated and showers.

    Everything was good and view perfect and place stunning. Best location and facilities perfect.

    Stayed in December 2024

  • Reviewed: December 4, 2024

    9.0
    Fantastic outstay there again
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could do with bathroom updating

    Excellent location Superb views

    Stayed in December 2024

  • Reviewed: December 4, 2024

    10
    Amazing stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    -

    Place was awesome and they gave us the room which we requested. The staff was so supportive and pleasant.

    Stayed in November 2024

  • Reviewed: December 2, 2024

    1.0
    Not worth the money
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We booked 3 rooms. The showers where shocking and the water went through the door into the hall. Our air con made noises all through the night keeping us up, even asking them to fix it, it was not fixed. One rooms bathroom light didn’t work, the hinge on the doors where broken and the shower head was broken. Additionally all three rooms has blood and curry stains on the sheets and doonas, despite identifying this issue at the start, the sheets where changed 4 days in a row with blood stains on all three sheets in all three rooms without fail. Is this was a hostel it would be a good place, but for the amount of money, the rooms where shocking. Breakie was good 👍

    Pool

    Stayed in December 2024

  • Reviewed: December 2, 2024

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Old dates hotel, noise coming from the outside can barely sleep specially at night. Service is a bit slow to poor, i have sent multiple msg's to request laggege pick up from harbour as i have an enjured kneww and cant left anything heavy yet no one showed up by the poer although i received confirmation from hotrl prior to my arrival.

    I would say the only things i liked is the location as its close to centre and the pool area is beautiful and spacious with a very good view and excess to the sea area.

    Stayed in November 2024

  • Reviewed: December 1, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was dirty in general we saw rats in the corridors and the room was smelling really bad. The bathroom had a very bad smell from the toilet and the towels wasn’t very clean. For the price that we paid I could easily stay somewhere else for more nights on the same price

    Stayed in November 2024

  • Reviewed: November 30, 2024

    3.0
    Bathrooms and the extremely loud music every night until 3 am let this hotel down.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathrooms are disgusting. They were grotty and completely outdated. They let the hotel down. The shower head was clogged.

    The location was great

    Stayed in November 2024

  • Reviewed: November 28, 2024

    3.0
    Great location but not the cleanest hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    There's a lot to say here so I'll try to be pragmatic. The room and hotel is very dated, smelt of damp and really didn't set the tone for a relaxing break. The insanely strong led lighting gave a clinical feel to the room. THere were no plug sockets near to the bed and the ones in use (the TV) were buzzing so I had to unplug the TV just in case. There was a fridge in the room, empty which was great for your own drinks and food, but it was so dirty and not very cold we really didn't use it. The bathroom was awful. Really dirty and looked like it had not had a proper clean in years. The shower would not stay in its holder and meant you couldn't use both hands to wash yourself. It was small and cramped and probably could have stolen some room for the bedroom to make it more usable - only one person can use it at a time. The bathroom was also where we found a slightly alive cockroach, which was a nice surprise. Let's talk about the terrace. We purposely asked for a quiet room and on the first day that was great, just the ocean, and the aircon......but when it began to rain there was the beating of what must be the drains pouring water onto the roof.....but the rain cleared up and the next morning I sat having a coffee and for the next hour or so we had the petrol strimmers cutting the grass. Breakfast, well it was very disorganised. Ran out of coffee, food really didn't look like it had been cooked with much care, despite some lovely choices of traditional thai food, it all looked washed of colour and flavourless. We didn't even try the pool which looked dirty and the sunbeds and loungers were really old and the concrete dividers were crumbling and in need of repair.

    The location is the best thing about this hotel. Very close to the port and also a short walk down the beach to the bars and restaurants. The room was big and the terrace facing the sea was a very nice view. Check in was quick and the room was ready earlier than the usual 2pm or 3pm. The staff were friendly and helpful, especially with our bags. Bathroom products were nice and plentiful and the aircon was strong! Cats were gorgeous!

    Stayed in November 2024

  • Reviewed: November 27, 2024

    1.0
    Dreadful
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very tired very rundown. Breakfast was disgusting showers dreadful absolutely filthy and the music on the beaches till 3 o’clock in the morning. Not good. I go back there again not a chance.

    The view from the pool area

    Stayed in November 2024

  • Reviewed: November 27, 2024

    2.0
    Worst hotel I’ve ever stayed in!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very disappointing. Stained bedding, room smelled, only 1 plug socket and not near the bed, empty fridge, pieces of Lino flooring missing on the floor and some lifted up which is hazardous, exposed wires. The bathroom was very dirty and mouldy, towels smelled and the toilet was dirty. Had to wear flip flops in the shower. All in all the room and bathroom needs a total revamp. Pool area was also very disappointing. Dirty sunbeds, umbrella stands falling apart, edge of the pool very dirty. Staff are not very welcoming, customer service is non existent. The breakfast hall was dirty looking with table cloths with holes and a white table cloth which was badly stained. The quality of the food was poor, fried eggs freezing cold like just come out from a fridge. We couldn’t enjoy breakfast and had to leave the food and never returned the following morning. Such a shame as the hotel looks beautiful from the outside but very deceiving once you check in. This hotel is rated at 4 star but is more like a 2 star at best.

    Good location near the pier and on the beach.

    Stayed in November 2024

  • Reviewed: November 26, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The bathroom was dirty, and even though they came everyday, the same dirt was there the entire week. 2 light bulbs were burned out and I had to ask 3 times before they came and replaced them the mattress was thin and hard.

    It was located close to pier and town so I could easily get to the diving shop in the morning. The purpose of my trip was diving. They did eventually change the burned out light bulbs

    Stayed in November 2024

  • Reviewed: November 25, 2024

    10
    Great beachside stay
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The location was great: at the quiet end of the beach with very easy access to both beaches and the main town. The pool was amazing with a great view over the bay and plenty of sun loungers. The rooms were spotlessly clean and comfortable. Staff were able to help with any queries and were always approachable.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower wasn't great, staff could have been friendlier.

    Great location, lovely pool overlooking the sea. Good sized room and good aircon.

    Stayed in November 2024

  • Reviewed: November 22, 2024

    1.0
    Completely ruined our phi phi island experience.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nearly everything. I don’t complain when it comes to hotels. I don’t care how it looks just that it’s clean. However, it was dirty, mould over the bathroom door, mosquitoes in the room so was bitten alive, more dated than I imagined however I could have dealt with that if the place was clean. None of the sockets worked. The safe was broken and reset it’s own code when you would select one. It was the worst place I have ever stayed. Didn’t sleep for longer than 2 hours as music was blaring until 4am both mornings. Avoid this place at all costs. I would not be advertising this property in the condition that it is in. Pictures don’t show half of what it was like to be in the room.

    All that was good was the location. However, the location meant hearing blaring music persistently through the night. AVOID THIS HOTEL.

    Stayed in November 2024

  • Reviewed: November 20, 2024

    2.0
    Brilliant location.But wouldn’t recommend
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very out dated, beds extremely uncomfortable and need an upgrade, bathroom needs a lot of attention shower was half hanging off the wall, no pressure from the shower and was cold most of the time. The music when staying here is very loud starts at 8 and is on till about 2am. Guests during our stay was also very loud. Staff wasn’t very helpful either the cleanliness a croissant had been left on a step and remained their during our 3 day stay. Beach towels were all stained as well.

    The location was ideal as very close to everything without being right in the center. Location 10 out of 10

    Stayed in November 2024

  • Reviewed: November 19, 2024

    1.0
    Noisy, uncomfortable beds
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old ,it really needs refurbished, beds in bad conditions

    Location

    Stayed in November 2024

  • Reviewed: November 17, 2024

    10
    Perfect stay. Amazing views.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing at all. Was perfect.

    The view from the pool area was breathtaking.

    Stayed in November 2024

  • Reviewed: November 17, 2024

    1.0
    Let me start by saying I barely ever review anything but I am not impressed at all by this hotel. Before coming to this
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Was really dirty

    The only thing this hotel has going for it is the view. It’s beautiful

    Stayed in November 2024

Showing 301 - 325

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