Reviews of Phi Phi Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
125/89 Moo 7, Ton Sai Bay, Aonang, Krabi, Thailand, 81210 Phi Phi Islands, Thailand
#27 of 118 hotels in Phi Phi Islands
Guests' ChoiceReview Score
Based on 705 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.5
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Location
9.5
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Facilities
8.0
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Staff
8.7
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Value for money
8.3
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Free Wifi
8.4
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Reviewed: June 13, 2024
Věra
Czech Republic33 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
no wifi at the rooms, only halls
Stayed in March 2024
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Reviewed: May 16, 2024
Reza
Canada2 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Twin Room with Sea View
- • Stayed 2 nights
Little noise at night and aslo the staris
It was close to everything and the view of the balcony was fantastic
Stayed in April 2024
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Reviewed: May 9, 2024
Michal
Poland22 Reviews8.0“It is not a bad choice, but the attitude of the staff could be improved.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
At checkout we were accused of stealing one of the hand towels... The lady at the reception said that we need to pay for the towel. In fact we got only one towel from the cleaning lady.
The room was very clean, spacious and comfortable. The breakfast was good.
Stayed in May 2024
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Reviewed: April 30, 2024
Harry
United Kingdom122 Reviews18 helpful votes8.0“Extremely close to pier”- • Leisure trip
- • Group
- • Twin Room with Sea View
- • Stayed 1 night
Wish the pool was not in a weird position on the side of the hotel. Feels not exclusive or private.
Staff superb
Stayed in February 2024
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Reviewed: April 30, 2024
Rebecca
United Kingdom16 Reviews2 helpful votes9.0“Great place to relax”- • Leisure trip
- • Couple
- • Twin Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
The pool area was lovely and we always found a sun bed. We only stayed for 1 night but it had everything we needed and the sea view was amazing. Great breakfast too!
Stayed in April 2024
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Reviewed: April 29, 2024
Jennifer
Australia35 Reviews5 helpful votes7.0“Good location and views, no lift.”- • Leisure trip
- • Family with young children
- • Twin Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
No lift. Walking up 5 flights of stairs. Pool was in sun no shady areas to sit round pool.
Great views, close to Pier and everything. Bed and bathroom comfortable. Very quiet, no outside noise.
Stayed in April 2024
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Reviewed: April 15, 2024
Kylee
South Africa5 Reviews13 helpful votes9.0“Great Location and Views”- • Leisure trip
- • Couple
- • Twin Room with Sea View
- • Stayed 2 nights
Rooms can be updated however for the price it is all worth it.
Great breakfast, beautiful views from the room, staff helped carry our luggage to our room as there are no elevators and location is perfect! Great stay for a few days and a quick walk to the beach which was amazing.
Stayed in January 2024
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Reviewed: April 12, 2024
Soraia
Portugal5 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
I think the cleaning really needs to improve 🤔 The rooms need an urgent update 😊 But it's acceptable and livable. Definitely recommend this hotel.
The hotel for us was in a perfect place 👌 Not much noise, so close to the pier 😍 7/11 right in front! The swimming pool was really nice 👌 Great shops around, and a short distance walk to the bars! Would definitely go back to this hotel 🏨
Stayed in April 2024
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Reviewed: April 8, 2024
Stefan
Sweden38 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Twin Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
No elevator. If you have bad knees don’t take high floors
Location is good and very nice breakfast. Sea from the room.
Stayed in April 2024
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Reviewed: April 7, 2024
Stacey
Australia20 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
Very loud can hear other guests and street noise
Great location in the heart of phi phi
Stayed in March 2024
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Reviewed: April 5, 2024
Marcelo
Argentina9 Reviews9.0“Quiet and relaxing stay.”- • Leisure trip
- • Family with young children
- • Twin Room with Sea View
- • Stayed 3 nights
When choosing a room, I highly recommend opting for those with a sea view or located upstairs. During my stay, I found that the rooms with sea views or situated on upper levels offered a significantly better experience compared to those on the ground floor.
In my opinion, it is truly the best place to stay in Phi Phi if you're seeking a peaceful and budget-friendly accommodation option. The resort offers a serene environment that allows guests to unwind and relax away from the hustle and bustle of the island. One of the highlights is the breakfast. While it may not be extravagant, it certainly gets the job done, providing a satisfying start to the day. The variety offered caters to different preferences, ensuring that there's something for everyone to enjoy. Moreover, the staff are incredibly friendly and welcoming. They go above and beyond to ensure that guests feel at home and are always ready to assist with any inquiries or requests. We needed some towels for tours and they were really kind to provide those with no charge. Their warm hospitality adds an extra layer of comfort to the overall experience. The cleanliness and maintenance of the resort are also top-notch. The facilities are well-kept and spotless, creating a pleasant and hygienic environment for guests to enjoy throughout their stay.
Stayed in March 2024
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Reviewed: April 5, 2024
Shelagh
United Kingdom5 Reviews9.0“Hotel & local eateries were great. Town is a little touristy for us but brilliant base for exploring”- • Leisure trip
- • Couple
- • Twin Room with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
Only slight minus was 5th floor & no lift. However they took our bags up for us & we had a great view so all good.
Breakfast had a great choice - nice restaurant overlooking pool. Staff very helpful. Launderette a few steps away & excellent restaurant called Annies.
Stayed in April 2024
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Reviewed: April 2, 2024
Jessica
Ireland11 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The location is a little remote
Comfortable rooms and helpful staff.
Stayed in March 2024
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Reviewed: March 30, 2024
Paul
Cambodia18 Reviews2 helpful votes8.0“Excellent location. Seconds away from the main areas but setback enough to feel quiet and secluded.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
Location. Location. Location. Very nice pool. Satisfying breakfast. And spectacular views from some of the rooms.
Stayed in March 2024
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Reviewed: March 27, 2024
Jesus
Japan4 Reviews1 helpful vote8.0“Nice”- • Leisure trip
- • Travelers with friends
- • Superior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
It did not have elevator and we were in 5th floor.
The area was very close to everything
Stayed in March 2024
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Reviewed: March 19, 2024
Tarun
India5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Twin Room with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
You could provide lunch for the guests who are staying
Stayed in February 2024
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Reviewed: March 18, 2024
Stacey
Australia20 Reviews1 helpful vote7.0“Cute little low budget hotel in bustling phi phi main town!”- • Leisure trip
- • Family with young children
- • Twin Room with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms are very noisy. Sound travels. Can hear the outdoor noise as much as the noise in corridors etc.
Excellent location close to lots of cafes and shops and such a cute little bustling vibe in town. Staff were friendly rooms clean. Close to everything
Stayed in March 2024
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Reviewed: March 17, 2024
Amanda
United Kingdom13 Reviews1 helpful vote7.0“Decent value for money in town centre location but certainly no ‘frills’.”- • Leisure trip
- • Couple
- • Twin Room with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
Consistent with other reviews, the staff were not the friendliest, although no one was actually rude. No lift could definitely be a problem for some guests, particularly if on the top floor as we were.
Proximity to pier was great. Room was comfortable, if a little on the small side. Pool was an added extra, especially given the town centre location.
Stayed in March 2024
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Reviewed: March 17, 2024
Md
Bangladesh40 Reviews4 helpful votes7.0“Good stay @ Phi Phi”- • Leisure trip
- • Family with young children
- • Superior Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The receptionist should be more concerned about guests, and the staff, especially those managing the front desk, should be more knowledgeable in English Speaking.
Great location, Good breakfast
Stayed in December 2023
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Reviewed: March 17, 2024
Md
Bangladesh1 review7.0“Good stay at FhiFhi”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The receptionist should be more concerned about guests, and the staff, especially those managing the front desk, should be more knowledgeable in English speaking.
Great location, good breakfast
Stayed in December 2023
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Reviewed: March 14, 2024
Mark
Australia6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Twin Room with Sea View
- • Stayed 3 nights
- • Submitted from a mobile device
A bit old and tired. Breakfast was a bit sad apart from the egg lady who was great.
Good location close to the pier
Stayed in March 2024
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Reviewed: March 14, 2024
Kim
Australia1 review7.0“Was comfortable”- • Leisure trip
- • Couple
- • Superior Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Stairs to the rooms. But i have a bad knee.
Clean, friendly staff. Breakfast was good.
Stayed in March 2024
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Reviewed: March 12, 2024
Daniel
Australia4 Reviews7.0“It was a quick little soul refreshing trip”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Bedrooms need a ceiling fan
Views were amazing, staff were very friendly
Stayed in March 2024
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Reviewed: March 11, 2024
Elena
Austria13 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Twin Room with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
The location was perfect. Everything is in walking distance. The breakfast was really good and they had lot's of choices. I would book again.
Stayed in March 2024
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Reviewed: March 9, 2024
Luis
United Kingdom9 Reviews3 helpful votes8.0“Great location and comfortable hotel. Shame we had to carry our bags to and from our rooms on the 5th floor.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The fact that there are no lifts in the hotel. We stayed on the 5th floor and had to carry our bags all the way up. Not nice at all.
Great location, just off the pier and in walking distance to all beaches and attractions. Great breakfast and comfortable room with tea and coffee facilities and a fridge. Friendly staff. Loved that the hotel offered to carry our bags to the pier. That made a huge difference.
Stayed in February 2024
