177 Moo 7, T. Ao-Nang, Muang, 83000 Phi Phi Islands, Thailand
#16 of 118 hotels in Phi Phi Islands
Guests' ChoiceBased on 1155 hotel reviews
8.5Cleanliness
8.6
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
8.7
Value for money
8.1
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 18, 2024
Ana
PortugalThe fact that you had to walk a bit to get to the beach and the lizards in the room, they were a few sometimes, which I didn't enjoy as I have reptile phobia.
I think the room was amazing! The view was stunning, the room was always very clean, and they provided us with some small snacks on our first day. The location is perfect with a nice beautiful beach far away from the craziness in Phi Phi island. The food was great and a fair price considering that we are in Phi Phi island.
Stayed in November 2023
Reviewed: February 17, 2024
Donata
LithuaniaAir conditioning systems definatelly needs a repair.
Location
Stayed in February 2024
Reviewed: February 17, 2024
Catherine
United StatesThe king bed was 2 beds pushed together. The mattress was extremely firm which I thought I wouldn’t like, but somehow was very comfortable for me. The food at the restaurant was not good for dinner but there is a great option down the beach.
We loved seeing the beautiful view from our room. The beach chairs set up under the big shade trees were lovely. They provide very nice beach towels. Lots of choices in the breakfast buffet.
Stayed in February 2024
Reviewed: February 17, 2024
Milad
BelgiumThe rooms are far away from everything and you need to hike. Some rooms are very old Poor light in the room
The beds in the beach The restaurant The firework at night Quite part of the island There is a shuttle picking u up and take you to your room
Stayed in February 2024
Reviewed: February 15, 2024
Hannah
New Zealandnil
Great view and service
Stayed in February 2024
Reviewed: February 15, 2024
O
United KingdomSteps to roo. We're hairy at night. But a great work out on the legs. They did have a driver to drive you around which was great
Great view from room
Stayed in February 2024
Reviewed: February 14, 2024
Andrew
United KingdomCan't think of anything we didn't like, just a perfect place to visit for a relaxing place.
It was an excellent hotel it felt like you were in paradise. The food was reasonably priced and to an excellent standard we really enjoyed our stay here for 3 nights. We wished we'd stayed longer if we we're to travel to Thailand again we would return to this hotel on Phi Phi Island again. Highly recommended to anyone to give it a try as you won't be disappointed.
Stayed in January 2024
Reviewed: February 14, 2024
James
SpainThe satellite tv had no European channels, no Netflix or YouTube type channels
The position, the beach and pool areas, WiFi good
Stayed in February 2024
Reviewed: February 12, 2024
Alex
United StatesKind of inconvenient due to the height of the cottage. Taking the stairs every time was kind of hectic.
Very nice view
Stayed in February 2024
Reviewed: February 11, 2024
Steven
United Kingdomon the first day we booked a delux sea view, we got a partial sea view with a big tree overshaddowing the whole balcony, blocking out the sun and infested with ants and bugs. making the balcony unuseable. we were then moved the following day to another room with an amazing balcony and view.
view from our second room was amazing
Stayed in January 2024
Reviewed: February 10, 2024
Charlotte
United KingdomThe property is clearly in need of a little care and maintenance. The rooms were comfortable but dated. The outside of the rooms need the most work with some rotten decking (my husband’s foot went through the decking in our first room). The staff in the restaurant need to be more attentive and the food is ok but below par for Thailand. Also, if the sunbeds on the beach were replaced or had cushions the review and comfort factor would improve so so much! They really let the hotel down.
The hotels location on long beach is absolutely stunning! A very short swim to Shark Point for some of the best snorkelling on the island! Whilst the resort is a hilly resort, the shuttle service was fab and quick to take you to your room. It may feel expensive but the hotel does offer good value for Phi Phi.
Stayed in February 2024
Reviewed: February 7, 2024
Beverley
AustraliaNo TVin English. All accommodation units in need of a facelift. Rather shabby with peeling paint.
Beautiful location. . Transport from beach to room usually promptly available. Oil and restaurant.?Easy to get longboat
Stayed in February 2024
Reviewed: February 5, 2024
Cecilia
Brazil- it is not their fault, but to bare in mind when you book here: accessible only by taxi boat (100/150 bahts per person) - restaurant - after 2 days, the menu is limited... and is quite expensive, compared to regular restaurants... feels like we are paying for a "convenience fee" more than the food - bungalows can be difficult to reach (steep and long walks) - but you can easily request the car to take you, at least to go up... but it can be annoying to "forget" something in your room and have to go back. And... with this location and the structure they have, it would be great if they update a little bit facilities and rooms...
location could not be better - long beach is amazing (bring your snorkel) and the hotel is on it room is comfy and clean swimming pools are nice breakfast, compared to other hotels in Thailand we've been, was good (but we could have a coffee machine - the one from the bottle is not compatible to the standard from the hotel)
Stayed in January 2024
Reviewed: February 4, 2024
Thomas
United StatesThe staff, quite unusual for Thailand , were a bit rude. The room was never cleaned during my 2 day stay.I would not stay here again.
Not a bad place, but it's at Long Beach, and to get to ferry/ restaurants/bars requires a 10-minute boat trip on a long tail. The beach at the hotel is ok, nothing great. Next time I will stay at Tonsai near everything.
Stayed in January 2024
Reviewed: January 30, 2024
Khongorzul
MongoliaThe only hard thing was to get from beach to our bungalow. We need to hike 5 min because it was on the back road. I’ll recommend to have bungalows in an frontier road.
It exceeds very expectations. We loved our time there.
Stayed in January 2024
Reviewed: January 29, 2024
Thomas
United StatesI didn't like the location. If you are not going to Tonsai pier, it's not so bad, but if you want to enjoy restaurants and nightlife, then you have to take a longboat ride. 10 mins there and 10 back if there is no waiting. It's very noisy in the morning with the long-tail boats.coming and going. Rooms need some upgrading.
Nice clean bungalows, though a little worn. Mine was close to the beach, but some are way up the hill, so be careful when you choose.. The beach is ok, not great. The price was very good for the size of the room..
Stayed in January 2024
Reviewed: January 28, 2024
Amanda
AustraliaRooms had amazing views, huge shower, very clean. Bed really comfortable. We had our two kids on trundles in the main bedroom and it was still very spacious. Snorkelling off the beach was fabulous. Very friendly staff.
Stayed in January 2024
Reviewed: January 27, 2024
Николрта
BulgariaVery smelly bathroom
The beach is great, the place and also the staff
Stayed in January 2024
Reviewed: January 25, 2024
Emma
United KingdomHard chairs and sun beds needed more cushions
Beautiful place staff so friendly
Stayed in January 2024
Reviewed: January 24, 2024
Murat
TurkeyThere are too much steps. We have two kids they could give us a better room. We had to climb
The stuff and the beach
Stayed in January 2024
Reviewed: January 24, 2024
Catherine
United KingdomThe reception staff weren't as friendly as all the other resorts we've been to. Although the restaurant staff were very friendly. The beds were quite hard and uncomfortable, especially the extra freestanding single beds.
Great location and absolutely beautiful view from the room and balcony. It was a lovely beach resort. We're so happy we stayed out of the town at this resort. Also a great fire show on the beach, its one of our favourite resorts we've been to.
Stayed in January 2024
Reviewed: January 24, 2024
Mateusz
PolandThe quality of breakfasts, very hard bedding
Location, beach and stunning views
Stayed in January 2024
Reviewed: January 23, 2024
Saiqah
United KingdomNothing on the actual island to do
We stayed on phi phi Island 🏝 perfect for couples who want a total chill out experience there is nothing to do if you want to go to shops restaurants you will need to take a boat taxi- which we loved - costing 300 bhat each way -(£7.50)
Stayed in January 2024
Reviewed: January 21, 2024
Geri
United StatesWalking the hills can be quite tiring in the heat and sometimes there was a wait for the truck to pick us up. The front desk staff could have been friendlier. Having to take a longboat everywhere would not have been a problem but you cannot book them through the resort. All boat taxis and tours are booked through a bar not associated with the resort and only accepts cash (Thai bahts)
The reef in front of the resort is beautiful with amazing snorkeling, the food was good, and the fire show was impressive. The service staff were very friendly and helpful, especially Sakai! The pool in front of the dive shop looking over the beach was great for sunset.
Stayed in January 2024
Sliema, Malta
Paris, France
Appiano sulla Strada del Vino, Italy
New Delhi, India
Günzburg, Germany
Ostrava, Czech Republic
Platanias, Greece
San Felice del Benaco, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content