Dirty had bugs

Stayed in January 2025

Very noisy in the room all evening/night until 3.30am from the city party. Needed noise cancelling headphones to go to sleep.

Nice area and nice view. Friendly and helpful staff.

Stayed in February 2025

The main problem with this resort is that you can hear the electronic club music from the beach until 3 am every night. It is very loud. We had to buy earplugs, which helped a bit. Every tap in the bathroom had a broken handle and the bathroom walls were dirty. The pool was quite green but they added chlorine and it got a bit clearer each day. Many broken tiles in the pool.

The pool deck overlooking the ocean was nice

Stayed in January 2025

The property is close to a beach party which is loud at night.. so there isnt really any peace and quiet at night

Close to the center, a few minutes walk would take you anywhere

Stayed in January 2025

Price is a bit high (even for phi phi prices). Be aware of the Credit card fee 3 % and the loud music from 5 pm till 5 am. Check out may take long. Furnishing is simple and the sanitary facilities are dirty (cockroaches) and partly broken.

Only the Seaview (from seaview bungalow) Pool was okay as well

Stayed in January 2025

The air condition condensation went into the bathroom/wet room but not a major issues

Lovely view of the island, comfortable beds, overall had a good stay on the island

Stayed in January 2025

The accommodation its self needs an update and good clean especially in the bathrooms and fridges. Don’t stay here if you don’t like noise the music pumps till around 3am. The standard garden view room is up hill or stairs.

The lady on reception was so helpful and lovely and the rest of the staff were very friendly and welcoming. The view is stunning 🤩 the pool area is great and the location is also great

Stayed in January 2025

The steps. Definitely keep you fit. As mentioned the toilets for the pool. The extremely load music from the hotel Ibiza Beach (hostel that boomed music day and night to the early hours. Strangely you couldn’t hear it when walking into Phi Phi but this seemed to travel and could be heard around the pool etc and in your room. If you did need towels as these may have not been replaced when your room had been cleaned then you had to make the hike to reception and La La to ask for these. Which would be immediately provided. You had to request your room to be cleaned. Which we would want even if it is simply the bathroom bin to be emptied daily without having to ask for this.

First off this is a honest review. If you contact the hotel they may have staff meet you at the port to assist with your bags. Unfortunately this didn’t happen for us, we had to Walk through Phi Phi to get to the hotel. Use google maps entering the exact hotel name otherwise you could end up at other hotels with View etc in the name. La La is very efficient but may come across a little rude or stern when checking in but it is just her way she is actually lovely and very helpful. She met our every need when asked for extra towels, pillows A great host who kept her team in check The pool is stunning a little small but sufficient as people come ago throughout the day. Unfortunately the toilets behind reception which you can use whilst around the pool were blocked throughout our time and you were unable to use. (They were horrible). This wouldn’t be a problem but bearing in mind where your own room may be this is a big problem that really does need addressing. The small restaurant/bar is okay food is fair. It is lovely to sit on the deck chairs as the sun goes down. Stunning views. Now truth. Once checked in we then had to walk the 48 steps of various shapes and sizes elevating the hill to our room. I can say this is a killer in the extreme heat. Once entering the room you may have a shock. It’s 70’s decor you feel like what have I booked. The views from your room are spectacular and that is what you are paying for. Once you get over the decor the rooms are spacious. The beds are comfy. The bathroom is big but very basic but the electric shower was actually far better than some in other hotels we had stayed in. Constant hot water. After all you are only in your room to sleep and shower. Overall we had a lovely stay La La is wonderful and the staff in the restaurant are very efficient and friendly.

Stayed in January 2025

Not received a clean room, the staff didn't clean it after i asked the receptionist to clean it, uncomfortable bed, very noisy air conditioner, very low quality bathroom.

Took a bungalow, Amaizing view, great pool.

Stayed in January 2025

Facilities need updating and rubbish lying around. Also decking bannister was falling off

Location and view. Pool Was nice

Stayed in January 2025

No house keeping! And it wasn't worth the money

The view the bungalow was lovely.

Stayed in November 2024

Spent 3 nights, couldn’t stay longer, and probably wouldn’t have wanted to. Maybe for these islands, $50 is not a lot of money for a spacious room with a large bed and a small extra bed and its own shower and toilet, but it is still expensive and the price does not correspond to the inconvenience received - the bed has no switch above the head, the linen on the bed is stained and stains, the mattress seemed soft, but old and with small springs sticking out here and there. The room and everything in it are quite old - urgently needs updating. water flows in the sink only when you hold the button on the tap with one hand - this is the first time I’ve encountered this, it’s very inconvenient - you can’t even wash your hands without additional difficulties!!! ((( such difficulties can be justified - saving water on the island. The shower warms the water a little. The toilet barely washes off the water - keep in mind when you want to not only pee!!! The walls of the room are thin - the neighbors often listened to music and talked loudly - you can hear everything.

I was pleased with the good air conditioning in the room and water in the refrigerator by the bottle. At the reception you can buy tickets for the ferry and bus and order tourist services, as well as drink tea and cookies. The hotel has a small swimming pool with a beautiful view of the beach and the mountains opposite.

Stayed in February 2024

Dirty facilities

Can’t beat the view

Stayed in February 2024

Long climb to rooms. Run down rooms. Gardens feel unkept. Been in better for less

Beautiful views. Staff was good. Pool was nice. Rooms were big.

Stayed in February 2024

Rooms are dated and everything needs a thorough clean. The price was too high and photos online are not accurate.

The view of the island from the room was nice. The staff also were helpful when my partner fell sick.

Stayed in February 2024

Overpriced. Very smelly drains. No tea / coffee in room. All facilities need updating.

Disappointed

Stayed in January 2024

Not cleaning, super noisy during night, broken air condition

Close to parties

Stayed in January 2024

bathroom set up was pretty bad, with shower being directly over the toilet.

good view from the pool

Stayed in January 2024

Only problem is that you can here the music from the beach

Stayed in January 2024

It was so so loud on the night time till around 3am which made it difficult to get to sleep.

The pool was amazing with amazing views the rooms were basic but ok. Staff were lovely

Stayed in December 2023

The fact that the lady at the reception didn't want to provide us with bottle of water for our last day

Stayed in December 2023

At evening loud music from the party beach Very old equipped room

Close to shops and restaurants. You dont need taxi boat to get here

Stayed in November 2023

Poor staff

Stayed in October 2023

No watter kettle need to go to reception to get watter reception is downstairs. Check out at 11. Bed can be replaced I think. Its old one. No biddet shower in the toilet. I am Asian used to biddet to clean up

View is amazing. As in the picture. Even better with bougenville flower blooming everywhere. Pool is clean

Stayed in April 2023