Bit outdated and old in the bathrooms, and the aircon doesnt stay on without the key and some of the rooms aircons are very old and take a while to cool down a room

The view, the pool, location is tucked away just enough, reception is nice and will help you with any kayaks or boat trips, beds were comfy

Stayed in March 2024

Being extorted for 3000THB

Nothing it was horrible and the pool was green

Stayed in February 2024

The service was really poor no cleaning at all for 3 nights.

Stayed in March 2024

The worst hotel I have ever stayed in my life. No management, no stuff, no service. Just one lady seating in reception with very bad behavior. There had window & balcony with room but cannot open that because it was damaged, furniture & TV are very very old & something is broken also. Window curtain are very old ages & very much dirty. Bathroom fittings are with very bad condition. No room service, no cleaning service. Electric switches option are very limited & something don't work even. Nobody should stay there with this much of money & booking.com should also avoid this hotel form there sight. Its very bad experience with this hotel, its not 1star also.

Place

Stayed in March 2024

I'm yet to receive my refund because this place was given to someone else before we arrived

Stayed in February 2024

Staff wasn't the friendliest

Location was great

Stayed in February 2024

Very old and not maintained, extremely dirty, rubbish everywhere, no facilities

O

Stayed in March 2024

Not clean not so friendly staff Amazing pool but green water sadly

The view from this place is amazing

Stayed in February 2024

Old equipment, air conditioning works but cannot be adjusted, no kettle, poor sound insulation in the rooms.

Location

Stayed in February 2024

Nothing even the pool we couldn’t use it the water was green

Nothing the room wasn’t clean not clean at all when we arrived it was very dirty nobody clean the during our stay bathroom was really very dirty the shower wasn’t working properly It wasn’t a bed it was a mattress in the floor Totally a nightmare

Stayed in February 2024

I understand that Koh Phi Phi is for walkers and hikers but it sure would be nice to have easier access somehow. Not sure how that could work, but climbing the steps was Herculean!

Stayed in February 2024

The whole place is the whole scam. I won’t recommend you to book a room from this hotel, I will work on removing this hotel from booking.com. I booked 2 rooms for 2 nights 1,5 month in advance. 1 day before the hotel texted me that the water and air con doesn’t work and I can cancel free on charge. I called the hotel immediately where the lady ( such a rude/unprofessional person) told me that 7 rooms have the same issue and we can find another place on the island. Of course 1 day before nothing left and all hotels are full. I asked her to help us to find another hotel just in case. On arrival the lady was acting so rude, saying that we pay nothing for the room and we are not even customers. She sent us to another hotel with no aircon and up hill. Awful! They asked for 4,400 thb then they told us to pay same price as on booking com which is higher. We refused to stay in that hotel and back to Phi Phi View hotel. I asked to show the actual room and what doesn’t work. The lady showed us abandoned bungalow in these photos and said that yesterday customers checked out 😅 look at the dust, no mattress and no toilet at all … what a scam, I was laughing so hard! Of course our rooms she sold to other customers and offered us the price 15,000 thb for 2 nights instead of 5,000 that was booked on booking.com. We said that we can stay in that abandoned bungalow but at least bring us the mattress, of course she said we can’t provide the mattress ( omg, and first message was that the water and air con was broken just yesterday 🤣). It’s my first experience with such a bad service that doesn’t even can have 1 star. The reception lady was so rude and I think didn’t remember what she said before because she was making up new stories all the time. Always pushed me to cancel my reservation on booking:) Hopefully we could find amazing hotel for the same price and had amazing time on Phi Phi island.

SCAM. Stay away from this place!

Stayed in February 2024

I was quite disappointed in this property. For the money we paid, I do not think it was good value for money! The rooms were very basic and not the cleanest. The “resort” did not reflect the pictures and there was an awful smell of sewers and stagnant water around the resort and surrounding areas. Therefore we did not use the pool or facilities as this made us feel sick!

Good location and staff were helpful.

Stayed in February 2024

Very Uncomfortable bed, loud party music went on until after 3am, very basic room, lots of stains on bedding, very hard bed, rude receptionist

Absolutely loved the view of the pool and it was close to shops and local stalls and the pier

Stayed in February 2024

Bed was very hard, bathroom held water on the floor all the time, lighting was very poor and dim.

front desk was help arranging ferry and trips.

Stayed in February 2024

A kettle in room for coffee would be good and a safe.

Lovely pool view of beach, nice lady on reception. We knew this would be a very basic accommodation so we're happy enough thank you!

Stayed in January 2024

The swimming pool parasols need securing down. One flew out in the wind and hit my friend in the head. Hotel owners were very unfazed by the incident and when we asked for ice, it was done so begrudgingly. Room was not cleaned during our stay and water not refreshed.

The view and location were lovely.

Stayed in January 2024

Great friendly staff

Stayed in January 2024

Everything

Nothing

Stayed in January 2024

Staff was not nice. The grounds are nice but the room, the towels....very basic and not good quality. A room that doesn't have more than one outlet to charge....towels that are pretty much like sand paper....beds that are hard and not pleasant to sleep on...

Regular bungalow

Stayed in January 2024

Difficult for family to move there as the hotel is up to the hill. There is no room service at all, even no intercom to communicate with reception. No security at night. Only one little boy stay at night. Toilet is very poor. Interior very poor. Air Condition very poor. There was remote control for TV. At night it will definitely scare you if you bring your family this hotel

View

Stayed in January 2024

Sometimes the wifi signal didn't work if your room is high on the mountain. If you don't mind, you gain in views!

We spent great days here! Lala the girl of reception was really helpful with us in anything that we needed it. The hotel give you some facilities. Like coffee, te and cookies to your breakfast. If you need they can book you the tours. It's the second time that we choose this hotel with my friends.

Stayed in January 2024

The furniture was quite old and the sink was broken. The place is surrounded by nature, so we recommend spraying insects killer spray before going to bed.

Nice place to stay in with friendly staff. There is a pool with sea view. The bedrooms are large and bright. Our room was at the top of the hill, so many steps to go up every day.

Stayed in January 2024

We checked in to the room, the aircon control wasn’t working properly, centipedes kept coming into the room from outside, there were two small lizards in the bathroom, we asked for a room upgrade because of this and did not get it. The shower head squirted water in the direction of the bathroom sink and we could not fix this so we had to take the shower head off and shower, there was no water spray near the toilet for our private parts. The water was lukewarm on ‘max’ temp until the last night of our stay it finally was nice and hot. We asked to have our room cleaned multiple times as the receptionist told us we could do this when we arrived, however, no one cleaned our rooms even after asking again and again. And we had to come back to a sandy room and use the same towels over and over.

The only thing I liked about this place was the pool.

Stayed in December 2023

Almost everything, things were broken, nothing was working properly, it’s was dirty with lots of bugs and we were made to change rooms halfway through our stay due to someone wanting to stay an extra day

The pool areas was the only thing that made this property bearable

Stayed in December 2023